Back

eCarOne

Plano, TX

4.8
2,565 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
Contact Dealership

4400 W Plano Pkwy

Plano, TX

75093

Directions

By Type

Showing 2,565 reviews

August 02, 2024

Great sales person, easy process and Environment. Need to remove extra cost for sale as this is a No No in my opinion. More

by Jose Pacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Vinh and the team took great care of you. Congrats on your new BMW. We hope to see you again in the future!

August 01, 2024

Easy seamless experience. I Would definitely buy a car from E Car One again. Entire staff was very friendly and accommodating. They are very particilar as to what they carry o More

by draw510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Paul and the team took great care of you. Congrats on your new Lexus. We hope to see you again in the future!

August 01, 2024

Vin was phenomenal to work with. His involvement in keeping things moving along and staying connected to me to advise where we were at in the process and the price we got on the vehi More

by Kelly Bacon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who manager was who dealt with the driver
Sep 09, 2024 -

eCarOne responded

Thank you for your review. We are so happy to hear Vinh and the team took great care of you. We are very sorry that the delivery was frustrating. Congrats on your new BMW. We hope to see you again in the future!

July 31, 2024

Tanner Nguyen was amazing! I was able to get in my dream car at an amazing value. It was a tough choice because their selection is amazing. I settled with the BMW X7. Thanks Ta More

by gkatin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Tanner and the team took great care of you. Congrats on your new BMW X7. We hope to see you again in the future!

Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Tanner and the team took great care of you. Congrats on your new BMW. We hope to see you again in the future.

July 31, 2024

Car purchasing experience was top notch from the initial inquiry to the actual delivery of the vehicle. This was an out of state/online purchase that went well. More

by Dken069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Johnny and the team took great care of you. Congrats on your new Lucid. We hope to see you again in the future.

July 30, 2024

Very helpful, super nice and went above and beyond getting us our perfect car. Amazing! More

by Erica Romo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Tanner and the team took great care of you. Congrats on your new BMW. We hope to see you again in the future.

July 27, 2024

I'm satisfied with the whole process, it was a smooth experience and my second car purchase from ecarone. Looking forward for the next one. More

by saintalexo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Johnny and the team took great care of you. Congrats on your new Mercedes. We hope to see you again in the future.

July 24, 2024

Back at eCarOne for another car purchase. Everyone is super helpful & friendly. They were also honest and efficient through out the whole process; They answered all my questions with 100% tra More

by Toaaabdelzaher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
Oct 21, 2024 -

eCarOne responded

Thank you for choosing eCarOne once again for your car purchase! We’re thrilled to have earned your trust and appreciate your kind words about our team’s honesty, efficiency, and commitment to transparency. It's always a pleasure to help valued customers like you, and we’re glad you found our cars to be in excellent condition. Your recommendation means a lot to us, and we’re grateful for your continued support. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 24, 2024

I did not know that there is only one key until I finished all the paperwork. When I asked about second key then only told me that it has only one key and asked to use BMW APP, but app need 2 keys to More

by ntalakola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

eCarOne responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by not having a second key and the frustration this added to your BMW purchase. We understand how important it is to have all the necessary accessories, especially when setting up digital keys. At eCarOne, we make it a priority to photograph and disclose all keys and accessories that come with each vehicle, and we regret that this information was not made clear to you before the paperwork was completed. We appreciate your feedback and will review our communication process to ensure all details are transparent before finalizing purchases. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for your valuable input, and we hope to improve your experience with eCarOne in the future.

July 24, 2024

They had exactly what I was looking for. Easy to work with and test drive was smooth More

by regvan001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

eCarOne responded

Thank you for your feedback! We're delighted to hear that Tanner made the process easy and that we had exactly what you were looking for. We're glad the test drive of your new Porsche went smoothly as well. Enjoy your new ride, and thanks for choosing eCarOne!

...
13
...