eCarOne

World Class Customer Service experience with Masaud!!! Experience with this dealer has been phenomenal start to finish!!! I chose this dealer over others that were not helpful and made me feel as if the Experience with this dealer has been phenomenal start to finish!!! I chose this dealer over others that were not helpful and made me feel as if they were more concerned about selling a car than they were about helping me. From the jump I had a great guy to help me out. He had a totally different approach that I could tell was genuine and authentic. This was my first luxury car purchase and the comfort I felt through the process I attribute to his character and ethics in which were directly aligned with the help I so desired having previously experienced the exact opposite. It was a very great experience for me, but my reason for this review is to also make mention that the experience did not stop there!!! To avoid over exaggerating or creating any negative perception of the awesome car I got from them I will just say this..... After completing the purchase there were a few things about the car that did need attention. I called them expecting to have to fight with them about what was needed. I spoke to the guy in charge named Masaud and he told me he would get it corrected asap.... no questions asked!!! I didn't have to plead, nor argue my case THEY TRULY CARE ABOUT THE CUSTOMER EXPERIENCE!!! He ordered the parts and when they came in it was the middle of the weak. I drove the car there and without me even asking he ordered and paid for an Uber to take me back to work!!! Car was also done by time I got off!!! Car had new parts, riding smooth, and was looking good!!! Masaud is a TRUE Service Professional, friendly, and AWESOME to work with! If you are looking to purchase a luxury car and want a great experience I HIGHLY RECCOMEND this dealer!!! They care about YOU!!! THANKS ECARONE FOR A GREAT EXPERIENCE!!!! More

Great service My salesman Ash is a true professional..He was attentive to my needs,made the whole experience smooth and easy..He made sure I had the car I was look My salesman Ash is a true professional..He was attentive to my needs,made the whole experience smooth and easy..He made sure I had the car I was looking for and that it was ready to roll when it was picked up. So much better and faster than a traditional dealership. Thanks for everything I do appreciate it. More

Review of Service Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman More

Ash is the best! Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car More

Amazing This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted! More

Ranger Rover sport HSE We’ve been going to ecar one for several years now. They treat us like fsmily always! We’re never pressured to buy, and always given all the informat We’ve been going to ecar one for several years now. They treat us like fsmily always! We’re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y’all More

Great Prices, Friedly & honest Bought a 2015 Mercedes Bens GLA 250. Exactly as described. Flew in to buy it. No hassles and Masoud was excellent. Highly recommend this place and Mas Bought a 2015 Mercedes Bens GLA 250. Exactly as described. Flew in to buy it. No hassles and Masoud was excellent. Highly recommend this place and Masoud. Will be back. More

Volvo XC60 Purchase Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great p Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs. More

Awesome!!!! Great experience and friendly service. They worked with use to get everything worked out. Justin was the best to work with very knowledgeable and help Great experience and friendly service. They worked with use to get everything worked out. Justin was the best to work with very knowledgeable and helpful. More

Great deals and customer service It was quick and easy. I came in and selected my top three cars and I left with the best car for me. Justin was a lot of help It was quick and easy. I came in and selected my top three cars and I left with the best car for me. Justin was a lot of help More