Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
eCarOne
Plano, TX
2,495 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,495 reviews
March 12, 2019
Walked in with the check ready, car was not Contacted dealer 5 days before I came to the dealership. Put down $400 deposit on the car. Walked in with the check ready to go. The car was not r Contacted dealer 5 days before I came to the dealership. Put down $400 deposit on the car. Walked in with the check ready to go. The car was not ready. It was still running a code for a sensor they had 'fixed'. Instead of taking it to a certified Equus dealership to have the warranty issue fixed they thought they would do it inhouse. Last time I checked that would have voided the warranty on the parts they messed with therefore devaluing the vehicle by several thousand dollars. They represented the car was still under full warranty. I told them I would touch that particular car now. They had 3 others they could have shown me. They said sorry and let me walk away with the cashier's check, full asking price, in their name. They were not interested in making a sale. Didn't even call me back that weekend. Worst service I have ever delt with. I don't reccomend because if they are 'fixing' things that are under warranty and they are not a certified dealership, how many cars have they voided the warranty on and you won't know till it's too late and they wont even try to fix the issue. More
by B.weiand
Employees Worked With
Felipe M., Philip PJ C.
March 11, 2019
Such a fast and Smooth process! Came into Ecarone was recommended to Felipe. I seriously never had such a fast process! Told him exactly what I want and need and he made it happen! I Came into Ecarone was recommended to Felipe. I seriously never had such a fast process! Told him exactly what I want and need and he made it happen! I highly recommend Felipe he really gets the job done fast and easy! Thank you again More
by Ssariles
Employees Worked With
Rob A., Felipe M.
March 10, 2019
Pleasure to do business with Had been working with Keith for several days, on a 2017 BMW X3. Drove a Jeep Cherokee and found I liked that better but the one I drove did not have t Had been working with Keith for several days, on a 2017 BMW X3. Drove a Jeep Cherokee and found I liked that better but the one I drove did not have the features I wanted. Essence Maserati their sister store DID, however, have one. Keith made a call and set up a test drive and I landed a purchase. Keith really went the extra mile and I WILL do business with E Car One again and recommend, Thanks, Keith More
by bpeters500
Employees Worked With
Keith L.
March 09, 2019
Audi A6 I would recommend this business. Friendly staff and clean establishment.. The staff was very courteous and the ease of test driving the vehicle. My sa I would recommend this business. Friendly staff and clean establishment.. The staff was very courteous and the ease of test driving the vehicle. My salesman was Sammy Khader! Very satisfied with my new Audi A6 purchase!! #Nohasslebuying More
by Tjones64
Employees Worked With
Silas in finance .., Sammy K.
March 09, 2019
2016 bmw I have bought a lot of cars and I felt like this was a good experience. I worked with Keith and he was very nice and responded quickly. It was a long I have bought a lot of cars and I felt like this was a good experience. I worked with Keith and he was very nice and responded quickly. It was a long drive to get here but that's how good of a deal I felt I got from here. More
by Chris Duncan
March 08, 2019
Simple straightforward and the best price for luxury cars Elias and Johnny teamed up to make our car buying experience the best we’ve ever had in selecting, test driving and taking delivery. We will defi Elias and Johnny teamed up to make our car buying experience the best we’ve ever had in selecting, test driving and taking delivery. We will definitely come back for our next purchase and refer friends and family. More
by Rcoolman
March 07, 2019
Such a smooth transaction From a simple inquiry on a 2018 Escalade on Saturday, our dream car is on its way to Las Vegas on Thursday. EXCEPTIONAL SERVICE .Felipe took our call From a simple inquiry on a 2018 Escalade on Saturday, our dream car is on its way to Las Vegas on Thursday. EXCEPTIONAL SERVICE .Felipe took our call and answered all of our questions. We never purchased anything bigger than a ceiling fan on line, so we were skeptical. But all of our research and speaking to him made us comfortable. Also had a third party inspection by City Garage. Very thorough. Our dream car is on the transport to us in Las Vegas NV on Thursday. SMOOOOTH. More
by Deb and Jim
Employees Worked With
Silas, Felipe M.
March 07, 2019
The buying experience was relaxed and pleasant. From the moment I arrived at the dealership to moment I drove my car off the lot, I felt comfortable in the looking/ buying experience. My sales assoc From the moment I arrived at the dealership to moment I drove my car off the lot, I felt comfortable in the looking/ buying experience. My sales associate, Chris Parrish, was knowledgeable, helpful, and relaxed. I felt no pressure. I highly recommend eCarOne. More
by Dr.Paul13
Employees Worked With
Chris P.
March 06, 2019
Wanted it, saw it, got it!! My previous MKZ was totaled. I wanted another one just like. Saw this baby. It was the lastest model and it had more bells and whistles. The manager g My previous MKZ was totaled. I wanted another one just like. Saw this baby. It was the lastest model and it had more bells and whistles. The manager got my payments where I wanted them. And Tricia (my salesLADY) took great care of me finalizing my decision and making sure EVERYTHING was PERFECT when I came to pick it up. I was very impressed!!! Thank you eCarOne. See you for the next car😉 More
by Sassi’s car
March 05, 2019
WONDERFUL Purchasing Experience highly recommend purchase from this dealer. Nervous at first but have no doubts. Staff will take wonderful care of you; Felipe and Mosound R Awesome. highly recommend purchase from this dealer. Nervous at first but have no doubts. Staff will take wonderful care of you; Felipe and Mosound R Awesome. More
by Pcalvillo1
Employees Worked With
Masoud Rahmani, Felipe M., Jaime T.
