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eCarOne

Plano, TX

4.8
2,751 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,751 reviews

February 05, 2025

Tanner is awesome! Second car to buy with him. He is honest and no typical dealership games. Would recommend everyone to ask for him! More

by Tracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Adam was knowledgeable, efficient and friendly. The purchase of this vehicle was extremely easy with no complications or delays. My wife loves her new car. More

by Tucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Slimey practices - hidden unremovable fees, purposeful obfuscation of final sale price. Ended up costing us $4,000 in what would have been a used EV tax credit. More

by tyrtyrtyrty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

eCarOne responded

Thank you for sharing your feedback. At eCarOne, we strive for full transparency in every transaction. We want to clarify that all fees associated with our vehicles are clearly disclosed on both our website and the window stickers displayed on each vehicle at the dealership. These disclosures ensure that our clients are fully informed throughout the buying process. While we are happy to assist with any questions during the purchasing process, we were not asked about the tax credit qualification for this particular vehicle at the time of sale. It’s not entirely fair to be upset with us after the fact for something that could have been clarified with a question during the purchase. If there is any further information you need or concerns you'd like to discuss, we encourage you to reach out to us directly.

February 01, 2025

Thank you for everything. This is my 2nd time purchasing a car. The process was simple , easy, and quick. More

by Tony R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I had an amazing experience buying my BMW 5 Series with Dau. From start to finish, he was professional,knowledgeable, and truly went above and beyond to make the process smooth and stress-free. He answered More

by bhattialex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Best experience ever buying a car. Our transaction was perfect... right car, great price, and Kim our salesperson was outstanding. More

by Cyndime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I had such a seamless experience with Paul A. and the rest of the team. Paul was extremely responsive and took into consideration exactly what I was looking for. I didn’t anticipate everything to More

by ktcatching
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Amazing experience. Being a single mom that needed a new car but unsure of my credit and trade in value I really expected to struggle getting a car. Kim was straight for More

by Brettanne Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Had an amazing experience at eCarOne, Ahmad helped me out so much and stuck with me for a long time until we found the exact car I wanted! They have excellent customer service and I would definitely recommen More

by AE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Professional. Quick to respond. Expedient delivery. Fast communication. Photos and 360 spin video is helpful. More

by carlosnicklee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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