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eCarOne

Plano, TX

4.8
2,494 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,495 reviews

April 11, 2019

Great deal! Second time getting a car from Trisha and couldn’t be happier. She was able to recommend the perfect car for our needs and we were in and out quickly. More

by nmoomand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Masoud Rahmani, Tricia H
April 11, 2019

Tricia was wonderful I live out of state, so my transaction was more complicated than most. Tricia knew the answers to all of my questions and helped guide me through this More

by karlijo33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia H
April 10, 2019

Amazing experience Tricia was amazing, she have me everything I wanted even though I was a pain in the butt! I came almost everyday and drove so many different cars but More

by kaitieharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia H
April 10, 2019

Great Experience Came in from Austin, on our day off in search of my next vehicle. Luckily we were able to find one with all the bells & whistles we needed. Our salesm More

by jtran2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

Awesome experience Alexis G. and the team made this the best car buying experience! Love the selection, quality and price! Will refer everyone I know to you. By the way, More

by Happy in Hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis G.
April 08, 2019

This Is The Way Buying A Car Should Be! From the very beginning when I walked into the showroom I knew this was a good place to bring my business. Sammy helped me from beginning to end with More

by Toni123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy K.
April 07, 2019

GREAT!!! Eliason was my Salesman. He was wonderful' and whole experience was amazing. I am so happy with quick and painless process. The whole entire staff is More

by NicoleJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2019

Took far too long to complete the paperwork. It was easy to select my car online and see the upfront prices. I reserved my car online and decided at the dealership to go with another car. It took More

by Bike2work
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Tran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

eCarOne responded

Thank you for the feedback and I apologize for the wait. But if a customer comes in on a Saturday for a delivery of a car they had reserved online and then decide they didn't like the color and wants to test-drive and switch to another car at the last minute, the process does take much longer as we have to unwind everything we had already had setup and then start over for the new car. We will look into improving the process for the customer if they decide to switch cars.

April 06, 2019

Straight and to the point I had a good Experience working with Chris... He knew what I wanted and had it waiting for Me when I pulled up... Straight and to the point in and out More

by JayL270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris P.
April 06, 2019

Simple purchase process The car buying process at eCar is transparent and simple. Use the valet service to call ahead and reserve test drives to save yourself time. Most of m More

by Nomoremomcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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