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eCarOne
Plano, TX
2,673 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,673 reviews
February 25, 2025
I had a great experience with Michael and at ecarone! They were very easy to deal with. They were very easy to deal with. More
by Stevefaucher
Employees Worked With
February 25, 2025
We had a fantastic experience with eCarOne! Ken was exceptional and extremely knowledgeable on the two manufacturers and vehicles we considered! There was no pressure and so easy to work wit Ken was exceptional and extremely knowledgeable on the two manufacturers and vehicles we considered! There was no pressure and so easy to work with! All of the staff were very welcoming and friendly! It was the easiest and most efficient car purchase we have ever experienced! Thank you guys! More
by NormH
February 22, 2025
Today, we went to eCarOne and i got to test drive the 3 vehicles that i am trying to choose from: BMW X4 M40i, Porsche Macan, and Mercedes GLC AMG 43. It was an AWESOME hassle free experience. Ahmad Adam A vehicles that i am trying to choose from: BMW X4 M40i, Porsche Macan, and Mercedes GLC AMG 43. It was an AWESOME hassle free experience. Ahmad Adam Assi was so accommodating. I was able to experience the way each car handles on the road. And there is a difference in the way they perform on the road. If you are looking to buy a nice preowned vehicle, stop by eCarOne in Plano. And for a great experience ask for Ahmad Adam Assi. More
by SWinkley
Employees Worked With
February 21, 2025
Nice easy to deal and test drive, friendly and respectful knowledgeable salesperson No surprises at finance knowledgeable salesperson No surprises at finance More
by E-zuniga1
February 21, 2025
I love the car selections and service. Everyone is very attentive but not overbearing. You are given the autonomy to make the best decision for yourself without some hovering. Always avail Everyone is very attentive but not overbearing. You are given the autonomy to make the best decision for yourself without some hovering. Always available to respond to questions and the atmosphere and attitudes are great! More
by Happy Momma
February 21, 2025
It was a quick and seamless process. Great customer service and efficient way to purchase a car. Great customer service and efficient way to purchase a car. More
by Brooke
Employees Worked With
February 20, 2025
Ken was amazing to work with; he made the whole process great to deal with and helped through everything from test drives to trade ins! Highly recommend Ken if you go in there. Be aware, dealer has non great to deal with and helped through everything from test drives to trade ins! Highly recommend Ken if you go in there. Be aware, dealer has non-negotiable add ons and in fact the vehicle prices are non negotiable as well. They are willing to work with you once at the closing table, work them there ;) More
by LandonA
February 20, 2025
Easiest car buying experience that I've had in person. Nice facility and very comfortable to wait within. Nice facility and very comfortable to wait within. More
by UXGuy
February 20, 2025
I purchased a used 2024 Mercedes-Benz GLS from eCarOne in December 2024, trusting their advertised 150-point inspection and assurance that everything was in top condition. Unfortunately, within one hour of c December 2024, trusting their advertised 150-point inspection and assurance that everything was in top condition. Unfortunately, within one hour of completing the purchase, I discovered a major air-conditioning issue. I immediately reported the problem on the same day to my salesperson, but instead of taking any responsibility, I was told to take it directly to Mercedes-Benz. As a result, my vehicle has spent nearly two months in the service center, meaning I have had the car for less than one full day since I purchased it. I have been still waiting for Benz to fix the issue. While I understand that the salesperson might not have been aware of the issue, my concern is how a problem this significant passed their 150-point inspection. The dealership advertised the car as thoroughly checked, but clearly, something was missed. If a basic system like air-conditioning was faulty right after purchase, it raises serious concerns about the accuracy of their inspections. I am extremely disappointed with the lack of accountability and the inconvenience this has caused. I urge anyone considering buying a vehicle from eCarOne to be extra cautious and thoroughly inspect everything before completing their purchase, as their advertised inspections do not seem to guarantee a trouble-free experience. More
by AZ9
Employees Worked With
