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eCarOne

Plano, TX

4.8
2,561 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,561 reviews

November 23, 2024

Ken was very friendly, professional and informative. He helped us with all the question we had about the car buying process. Will buy from him and eCarOne again!!!! More

by Jmata7771
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The service here was quick and stress free. Adam was great to work with, I would recommend he and the dealership to everyone looking for a vehicle. More

by juliana_martinezlopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great experience. Thanks for the help Kim. It was a pleasure doing business with you. More

by Johnetta.patterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I've purchased 4 cars from Paul and Oz. All great cars and always an easy process. I highly recommend Ecarone. More

by staceys.personal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great communication and easy test driving! Ended up buying the car later that day, I love my new P2! More

by Claudiacantu1993
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The overall process from start to finish was smooth. Mamadi was courteous and a pleasure to work with. More

by bright_jkevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mamadi Mballow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Ken was outstanding. Great inventory. Fair pricing. The only negative was Ash. He was fine with us as a customer, but I witnessed him demean a female custodial staff memb More

by rick.skifriscosports
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

eCarOne responded

Rick, Thank you for taking the time to share your feedback. We're thrilled to hear that Ken provided you with outstanding service and that you appreciated our inventory and pricing. However, we’re deeply concerned about your observation regarding unprofessional behavior. At eCarOne, we strive to uphold a respectful and supportive environment for both our customers and our team members. Thank you for taking the time to speak with me on the phone about your concern. As discussed, I did speak with the team regarding the situation and found that this was a misunderstanding. There was no demeaning behavior, but rather a language barrier that may have caused some confusion. We appreciate your feedback and the opportunity to clarify this matter. At eCarOne, we remain committed to maintaining a respectful and professional environment for everyone. Thank you for bringing this to our attention, and we hope to see you again soon!

November 19, 2024

My recent car buying experience with Paul at eCarOne was seamless. Such a great experience! Loving my new GV70! More

by staceymhall13
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

eCarOne responded

Thank you, Stacey, for sharing your wonderful experience! We're thrilled to hear that Paul made your car-buying journey at eCarOne seamless. Congratulations on your new Genesis GV70—it’s an incredible choice, and we’re so glad you’re loving it! If you ever need anything, don’t hesitate to reach out. Enjoy your new ride! 🚗✨

November 17, 2024

We had great experience buying my car. Bryan was very helpful and knowledgeable. Thank you for everything. More

by aodhwani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Clean, no hassle from a swarm of sales people. It was really a new concept for me, I've had many friends in the past ask me to go and negotiate for them when they were car shopping. This new co More

by dnlbtlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

eCarOne responded

Thank you for sharing your experience! We're so glad you appreciated the no-hassle, modern approach we take at eCarOne. It’s exciting to hear that our concept stood out to you as a game-changer in the industry—your kind words mean a lot to us! We’ll be sure to pass along your compliments to Kim; she’ll be thrilled to know she made your visit pleasant. If you ever need anything or have friends ready to explore our hassle-free process, we’re here to help! 🚗✨

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