Zimmer Chrysler Dodge Jeep Ram

One of the worst experiences ever with a dealership. The service attendant (Tesara) was rude with terrible customer communication skills. If I treated my customers the way she treated me, I would be fir The service attendant (Tesara) was rude with terrible customer communication skills. If I treated my customers the way she treated me, I would be fired. I will not recommend Zimmer to anyone. I plan on going to to Yelp to state how unhappy I am with Zimmer and Service Department. I also plan to write the local news troubleshooting departments and complain about the service I received from Zimmer. My wife and I plan to buy a new vehicle this year. I have always been a big fan of Jeep/Dodge but my experience with Zimmer has me moving towards another brand More

Total disaster from beginning to end. Made an appointment for a new tire and they were supposed to order so the tire would be there for my appointment. I waited 45 minutes to be told the Made an appointment for a new tire and they were supposed to order so the tire would be there for my appointment. I waited 45 minutes to be told the tire was not there but they could get it for the next day. This of course would mean I’d have to come back the next day but they couldn’t tell me what time the tire would arrive. Next thing that happened was they said they were mistaken and they could not get the tire at all because the distributor no longer had them. These were tires on a vehicle I purchased one year ago and the tires only had 7000 miles on them. In the end was told we couldn’t help me and I left without any satisfaction. Total waste of my time about 2 1/2 hours. Most probably will not ever go back there. And I went home and call a tire shop and they had the tire ordered as I waited on the phone with no trouble whatsoever. More

Employees are professional, courteous knowledgeable, clean, anxious to help. Facility is clean comfortable and many amenities clean, anxious to help. Facility is clean comfortable and many amenities More

Tesara was awesome! Great customer service, kept me up to date on my car, got me in and back on the road quickly! Highly recommend Zimmer and Tesara. Great customer service, kept me up to date on my car, got me in and back on the road quickly! Highly recommend Zimmer and Tesara. More

Absolutely amazing personal work there they treat you great and help you in anyway they can highly recommend Zimmer Dodge great and help you in anyway they can highly recommend Zimmer Dodge More

Oil change took ALL day. Other requested work not completed. Disappointed and will not return. Other requested work not completed. Disappointed and will not return. More

Prompt courteous professional staff! ! Competent and excellent service delivery within a most reasonable time span. Waiting lounge was comfortable. ! Competent and excellent service delivery within a most reasonable time span. Waiting lounge was comfortable. More

Your service dept advisors are the worst I have ever experienced. They never called me and gave me an update . For 1 day scheduled work turned into 3 . And I never once received a return call . I had to experienced. They never called me and gave me an update . For 1 day scheduled work turned into 3 . And I never once received a return call . I had to make multiple calls and only left voice mails. And never ever got a return call. Absolutely the worst service dept I have ever experienced. More

Rich and his workers did a fantastic job! I am well pleased! Thank you so much. I am well pleased! Thank you so much. More

Scheduled an appointment for a warranty issue 2 weeks in advance.they had full knowledge of what needed to be done. Tech was in training til mid week so no one could work on vehicle. I asked for a loaner. I advance.they had full knowledge of what needed to be done. Tech was in training til mid week so no one could work on vehicle. I asked for a loaner. I was told they didn’t do loaners even though a woman next to me just got one… Nine days later I was informed that there is nothing they can do to fix it and to bring it to the dealer that I purchased it from, and I did just that. Vehicle has been flawless since I took it to Dan Cummins. Ii would give zero stars if possible. The worst service ever, More