‼️DO NOT BUY FROM ZIMMERS MOTORS‼️ please share I bought this 2022 Ram 1500 truck with 44k miles September 27th and immediately started having radio issues a month later. At first they told me it wasn’t covered and tried to get me to pay $1500 for a new radio. Eventually they put in a new radio. Then, I noticed my driver side mirror not defrosting, yet another issue & they replace that eventually. Got the truck back and weeks later notice the same error message and radio still skipping. Was told it probably just needs updated. Started smelling a mildew smell & my wife found a leak and MOLD in my dashboard glove box. After being told it probably just needs a good “clean”. Took it back Monday, sat there for 2 hours just to be told they are ordering a new antenna and can’t look at the leak because of time and will look at it whenever the part comes in. Here I am still having issue after issue and still just have me waiting around and not doing anything to fix it.

Service is horrible, won't ever use them again. My car in service since Dec 9th, today is Dec 30th, for a fuel tank replacement. Like pulling teeth to get a call back from service advisor. Had to keep calling them just to get an update on my vehicle. Parts in on 12/29, still no word from Katie, my service advisor. I called on 12/30, just to hear that they still don't have an ETA on when my car will be finished. Ridiculous is all I have to say!! Will be using dealership in Lawrenceburg moving forward. This is the 3rd Worst service experience with this service department. They need an overhaul of all front desk employees.

Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family!

Purchased a Chrysler Pacifica from Zimmer in late 2019; today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids and the medical emergency being 3 hours away where I’m from which would’ve left my wife and young twins without a car and they executed flawlessly to get our vehicle running again within a short window of time. Highly recommend!!

Zimmerman was absolutely phenomenal. I wish this was my first stop when I was looking for a car would made the whole process much easier I came in and worked with my salesman Mr. Montarez. Who was absolutely amazing very knowledgeable exceptionally helpful definitely went above and beyond. I cannot even be more grateful. I would definitely recommend Zimmerman to my friends and family as a top choice. Thank you again for everything.

Service experience was amazing. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you.