Zimmer Chrysler Dodge Jeep Ram

I ordered a part for my Ram 1500. Mr. Dan Preston in the Parts Dept was AWESOME!! He went above and beyond his call to make sure I was taken care of in a timely and efficient manner. I ordered my part one d Parts Dept was AWESOME!! He went above and beyond his call to make sure I was taken care of in a timely and efficient manner. I ordered my part one day nad it was ready to be picked up the next morning as promised. He even went out of his way to call and make sure the part was available before committing to its next day arrival. He has awesome customer service skills and will make sure you get the right part you need and that its delivered to you when promised. He made a world of a difference and knows his stuff. More

I came to the dealership looking to test drive a car that I had found online. After speaking to Nicholas Skaats, and advising him of the mileage that I drive per week, he suggested to look at a new vehicle. I had found online. After speaking to Nicholas Skaats, and advising him of the mileage that I drive per week, he suggested to look at a new vehicle. He explained that a used car warranty would expire in a little over a year with the mileage that I drive. I test drove a 2012 doodge Avenger and fell in love! My purchase process was a great experience, as Steve Snyder carefully explained it all to me. I couldn't beleive that I was able to get a new car !!! I began to have an issue with the car not shifting properly on Sat night/Sun morning after I purchased it. I took it to the dealership to drop it off for service on Sun afternoon. John Zimmer was concerned and immediately got me a rental car to drive while mine was in for service. The service dept was in constant contact with me on Monday and advised the issue had been found and resolved. When I picked it up Monday afternoon, the problem was not corrected. I called Tim and he told me to bring the car back into him and he would get it fixed and back to me ASAP. Tim called on Tue and advised that a part had to be ordered, and the car would be done late Thur/early Fri. I got a call Friday morning advising me that my car was done and that Tim had personally driven the car to make sure that all issues were resolved. My car is now driving perfectly and I love it! I would recommend Zimmer Chrysler to anyone and everyone looking for a great car buying experience! They are very knowledgable about the cars and trucks that they sell... They get to know the person before they try to put them in a car, not just try to make a quick sale More

Needed a part for my 300. Part was on backorder, but Dann found one and got it quick and gave me a great price. Thanks! found one and got it quick and gave me a great price. Thanks! More

My purchase was a very pleasant and satisfying experience due to the issues and problems being promptly corrected and to my satisfaction at no additional cost to me. I feel the agent I dealt with, went over due to the issues and problems being promptly corrected and to my satisfaction at no additional cost to me. I feel the agent I dealt with, went over and beyond to make things right. I would highly recommend this dealership. More

These folks were informed and honest. I enjoyed discussing my auto needs and although one was not in stock, they located the Liberty I wanted and had it in one day. I look forward to years of ser discussing my auto needs and although one was not in stock, they located the Liberty I wanted and had it in one day. I look forward to years of service from this jeep. I will be looking to Using these folks for my future auto needs. More

THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM SO HAPPY THE SERVICE DEPARTMENT IS BACK TO SERVE OUR AREA. THANKS, MARITA THELEN THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM SO HAPPY THE SERVICE DEPARTMENT IS BACK TO SERVE OUR AREA. THANKS, MARITA THELEN More

Greeted with a smile,service was very fast.The call to report the vehicle was ready, all within a hour. They also offered to take me to the mall.It doesn,t get any better than this.I,ll never take my Ca report the vehicle was ready, all within a hour. They also offered to take me to the mall.It doesn,t get any better than this.I,ll never take my Caravan any where else. Thanks Nancy More

I was involved in a minor accident involving a Deer Hit-and-Run! The deer ran into the side of my car and distroyed my drivers side mirror. I was in a panic as it is so difficult to merge or change l Hit-and-Run! The deer ran into the side of my car and distroyed my drivers side mirror. I was in a panic as it is so difficult to merge or change lanes without a mirror. I stopped at the Zimmer dealership and attempted to get a replacement mirror. Unfortunately, they did not have one in stock but the order was placed. Dan also went that extra mile and found a temporary mirror that I could use until the new one arrived. I can not express how grateful I was for his assistance as he was not required to go over and above the call of duty. Thank you for having Dan Preston on your staff. Rebecca A. Lancaster More

I have visited several dealerships in both Kentucky and in southern Ohio during my search for this vehicle. I have found none that showed the care and professionalism that this dealership shown. They defin in southern Ohio during my search for this vehicle. I have found none that showed the care and professionalism that this dealership shown. They definately exceeded my expectations. I was greeted as soon as I entered the dealership and asked what they could help me with. I proceeded to let them know about the vehicle I was looking for. The sales person responded immediately by getting the keys to the inquired vehicle. After looking at the vehicle we returned to the showroom where one of the owners introduced himself and appreciated me for showing interest in their dealership for my vehicle purchase he also gave me a breif history of the dealership. Since this dealership is far from where I live I did not know what to expect from the sales and finance staff but was pleasantly suprised by both. The sales and finance team far exceeded my expectations. Coming from someone who's job is dealing with customer service for over thirty years this team really nailed it. It was well worth the two hour drive to this dealer for the customer service and the deal on my new vehicle. I definately will perchase from this dealer again. More