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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
722 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 722 reviews

April 22, 2012

I took my Dodge Nitro in to be serviced because of a grinding noise I was hearing. I was told it was the rear differential. I first had to wait on my warranty people to approve the repairs, and then I h More

by Stephanie72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leslie Alexander (she was very polite and professional)
April 10, 2012

I came to the dealership looking to test drive a car that I had found online. After speaking to Nicholas Skaats, and advising him of the mileage that I drive per week, he suggested to look at a new vehicle. More

by chastity0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICHOLAS SKAATS, LEE FOGEL, TIM(IN SERVICE), John Zimmer, Zach Elliott, Lee Fogel, Tim Hicks
Apr 25, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Chastity thank you for choosing Zimmer Chrysler Dodge Jeep Ram for your vehicle purchase and for your kind review!

March 31, 2012

Needed a part for my 300. Part was on backorder, but Dann found one and got it quick and gave me a great price. Thanks! More

by dooley417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dann Preston
Apr 26, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

We're glad to hear it! Thank you for your review.

March 08, 2012

My purchase was a very pleasant and satisfying experience due to the issues and problems being promptly corrected and to my satisfaction at no additional cost to me. I feel the agent I dealt with, went over More

by floridajeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Marsh and John Zimmer, John Zimmer, Jim Marsh
Apr 26, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your review! We do our best to ensure our client's needs are both met and exceeded and we are glad we did this for you.

February 10, 2012

These folks were informed and honest. I enjoyed discussing my auto needs and although one was not in stock, they located the Liberty I wanted and had it in one day. I look forward to years of ser More

by BruceWelling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shelters and John Zimmer, John Zimmer
Apr 27, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Bruce, thank you for your kind words and review. We look forward to meeting your needs for years to come!

January 23, 2012

THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM SO HAPPY THE SERVICE DEPARTMENT IS BACK TO SERVE OUR AREA. THANKS, MARITA THELEN More

by Marita Thelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC and Staff !!!!!!!
Apr 28, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Marita, we are thrilled to hear taht you are happy with our Service Department. Thank you for your continued patronage and for the kind review!

January 19, 2012

Greeted with a smile,service was very fast.The call to report the vehicle was ready, all within a hour. They also offered to take me to the mall.It doesn,t get any better than this.I,ll never take my Ca More

by nasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC
Apr 28, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you Nancy for your review and for your business! We're all too happy to serve you as quickly and efficiently as we can.

December 23, 2011

I was involved in a minor accident involving a Deer Hit-and-Run! The deer ran into the side of my car and distroyed my drivers side mirror. I was in a panic as it is so difficult to merge or change l More

by b.lancaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN PRESTON
Apr 28, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Rebecca we appreciate your review and the opportunity to help you however we could. Dan, along with the rest of our Parts Staff, does a terrific job for us and our clients. Thank you for trusting Zimmer Chrysler Dodge Jee Ram to take care of your emergency.

November 10, 2011

I have visited several dealerships in both Kentucky and in southern Ohio during my search for this vehicle. I have found none that showed the care and professionalism that this dealership shown. They defin More

by pmjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane,Steve,John, John Zimmer, Zach Elliott
Apr 28, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your patronage and your kind review! We do our best to make our client's experience a positive and and enjoyable experience and it's always good to hear that we did just that for you.

September 20, 2011

It was the best experience I have ever had purchasing a It was the best experience I have ever had purchasing a vehicle. The Sales team and the level of professionalism were above and beyond expectations. More

by jammin7575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Shelters, Charile, Jim Marsh, Cathy Zimmer, Jim Marsh, Charlie Bisang
Apr 28, 2012 -

Zimmer Chrysler Dodge Jeep Ram responded

We're pleased to hear that you were happy with our Sales Staff and our dealership! We pride ourselves on offering honest and solid pricing along with treating every client with a professional and helpful attitude. Thank you for your business and for your review!

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