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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
722 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 722 reviews

August 15, 2023

Service was great, employees were very professional and helpful. Recommend them to other people too, More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Aug 16, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Dave, for taking the time to leave feedback with us. We are happy to know that your overall experience was top-notch! We hope to see you again soon!

August 12, 2023

The service dept was friendly and professional. They got me in 15 minutes before my appointment and had me back on the the road very quick. More

by 4151988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle
Aug 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We value your business and appreciate the opportunity to assist you with your automotive needs.

August 12, 2023

Looked at some used vehicles on your lot and John Russell was very helpful with my test drive and navigation through the sales process and getting the car I purchased ready for me to take home. The rest of t More

by Snowballjohnwillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Russell , Christina Cain, Travis Piccirillo
Aug 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks for your kind review. We strive to provide you with the highest quality of service, and we appreciate your feedback.

August 01, 2023

I am very pleased with the repairs that were completed on my Jeep. Bryan in the service department was very attentive to my needs. He kept me updated on all issues and gave me estimates of the charges with e More

by heart211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 01, 2023 -

heart211 responded

I am very pleased with the repairs that were completed on my Jeep. Bryan in the service department was very attentive to my needs. He kept me updated on all issues and gave me estimates of the charges with explanations. He was very easy to work with.

July 30, 2023

I’ve purchased 2 jeeps from Zimmer (used 2016 Cherokee and a 2024 Wrangler) and have been very satisfied with the service both times. The 2 key points were presenting me with different options and not in More

by Dmkyhorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Franklin
Jul 31, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

At Zimmer, we believe in providing our customers with a pressure-free and transparent buying experience. We understand that purchasing a vehicle is a significant decision, and it's crucial for you to feel comfortable and well-informed throughout the process. We're glad that our team presented you with different options and allowed you the time and space to make the best decision for yourself without any influence or pressure. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Thank you for choosing Zimmer, and we wish you many enjoyable journeys with your Jeep Wrangler and Cherokee!

July 26, 2023

The scheduled service was good and in a timely manner. Technicians answered all my questions and the waiting room was clean. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Jul 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Frank, for the feedback and high rating. We are happy to know that your overall experience was top-notch!

July 25, 2023

Amazing service and cares about the customer. Salesman Calvin was awesome. He made the process easy. More

by bossman017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Hensley, Nate Hogel, Christina Cain
Jul 26, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback nd five-stars! We are happy to know that Calvin was a pleasure to work with!

Jul 26, 2023 -

bossman017 responded

Calvin was amazing to work with. Thank you

July 16, 2023

Always get my maintenance completed here and have had such wonderful service. Easy to get an appointment and great communication. More

by Tjloving4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Jul 17, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your review. We're excited to hear from happy customers just like you! If there's anything we can do to help you, please don't hesitate to let us know.

July 13, 2023

Great costumer service and the job was completed in a timely manor. Very pleased with this location. More

by fuquanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle
Jul 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We look forward to seeing you again. Take care!

July 11, 2023

The dealership and sales person were polite and had everything prepared so no time was wasted. The only thing that was done incorrectly was they had a vehicle similar to what I wanted advertised for More

by gturney130
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick O'Brien
Jul 11, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Our team is committed to 100% customer satisfaction. If you're not completely satisfied with your experience here, let us know. We will do everything we can to rectify the problem immediately. Please free to contact Lorenzo Serrano lserrano@zimmermotors.com to discuss this matter further. Thank you.

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