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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

September 15, 2023

Third visit for basic maintenance service. Each service visit has been pleasant. Waited for service at the showroom. More

by pwrdiv
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Sep 18, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the review. We look forward to seeing you again!

September 09, 2023

I came in to get an oil change and tire rotation. After waiting 1 hour and a half I went to check on things and my oil change was not even started yet, due to not having my oil filter. So my oil chan More

by Jeff Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Sep 11, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Jeff, thank you for sharing your recent experience with us, and we appreciate your patience during your visit. We sincerely apologize for the inconvenience you faced with the extended wait time for your oil change and tire rotation. We are grateful for your understanding and your willingness to give us another opportunity to serve you. Our team is committed to providing excellent service to all our customers, and we will use your feedback to improve our processes to ensure that such delays are minimized in the future.

August 30, 2023

Great Price! Honored their Listed Deal - Rare these days. I give them A++ for Professional Courtesy & Value for your dollar. More

by Jim Best
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Jim Marsh, Evan Thompson
Sep 01, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks so much for taking the time to leave us a review! We're so happy to hear you had a great experience with us.

August 24, 2023

Great Service! Friendly and knowledgeable. Fixed my Jeep in just a day’s time. Texted me every step of the way. More

by marshasmallwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Scott Wehrle, Stephanie Moliqueq
Aug 25, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We love what we do, which means that we care about every car and every customer. Thanks for leaving the review!

August 15, 2023

Service was great, employees were very professional and helpful. Recommend them to other people too, More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Aug 16, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Dave, for taking the time to leave feedback with us. We are happy to know that your overall experience was top-notch! We hope to see you again soon!

August 12, 2023

The service dept was friendly and professional. They got me in 15 minutes before my appointment and had me back on the the road very quick. More

by 4151988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle
Aug 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We value your business and appreciate the opportunity to assist you with your automotive needs.

August 12, 2023

Looked at some used vehicles on your lot and John Russell was very helpful with my test drive and navigation through the sales process and getting the car I purchased ready for me to take home. The rest of t More

by Snowballjohnwillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Russell , Christina Cain, Travis Piccirillo
Aug 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks for your kind review. We strive to provide you with the highest quality of service, and we appreciate your feedback.

August 01, 2023

I am very pleased with the repairs that were completed on my Jeep. Bryan in the service department was very attentive to my needs. He kept me updated on all issues and gave me estimates of the charges with e More

by heart211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 01, 2023 -

heart211 responded

I am very pleased with the repairs that were completed on my Jeep. Bryan in the service department was very attentive to my needs. He kept me updated on all issues and gave me estimates of the charges with explanations. He was very easy to work with.

July 30, 2023

I’ve purchased 2 jeeps from Zimmer (used 2016 Cherokee and a 2024 Wrangler) and have been very satisfied with the service both times. The 2 key points were presenting me with different options and not in More

by Dmkyhorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Franklin
Jul 31, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

At Zimmer, we believe in providing our customers with a pressure-free and transparent buying experience. We understand that purchasing a vehicle is a significant decision, and it's crucial for you to feel comfortable and well-informed throughout the process. We're glad that our team presented you with different options and allowed you the time and space to make the best decision for yourself without any influence or pressure. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Thank you for choosing Zimmer, and we wish you many enjoyable journeys with your Jeep Wrangler and Cherokee!

July 26, 2023

The scheduled service was good and in a timely manner. Technicians answered all my questions and the waiting room was clean. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Jul 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Frank, for the feedback and high rating. We are happy to know that your overall experience was top-notch!

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