Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Great service This is my second car from Zimmer Jeep. The salesman, Dennis Cain, was excellent. He is so helpful in terms of explaining the options. I never felt This is my second car from Zimmer Jeep. The salesman, Dennis Cain, was excellent. He is so helpful in terms of explaining the options. I never felt pressured and he was willing to work with me on getting to a price that I was comfortable with. I would highly recommend the Zimmer dealership. I also service my jeep there and they have always been prompt and professional. I love my new jeep wrangler and really appriciate the painless process to purchase. Thanks Dennis and thanks Zimmer! More
very fair and pleasent. We purchased a new Jeep Cherokee thru Brian Marsh. We did not feel pressured as we had at the Indiana dealership. Brian took the time to make us famil We purchased a new Jeep Cherokee thru Brian Marsh. We did not feel pressured as we had at the Indiana dealership. Brian took the time to make us familiar with the vehicle without being pushy. The deal he offered was fair. Within one hour we were closing the deal... More
Great service I drove 40 minutes to Zimmer for service instead of the dealer 10 minutes from my house. Everyone at Zimmer is very knowledgable and friendly. Very ea I drove 40 minutes to Zimmer for service instead of the dealer 10 minutes from my house. Everyone at Zimmer is very knowledgable and friendly. Very easy to work with. Will definitely be back for any future service or sales. More
Great service Very helpful very nice people to deal with. Well continue to do service on my dodge with them. Very neat and clean. Would tell friends to check the Very helpful very nice people to deal with. Well continue to do service on my dodge with them. Very neat and clean. Would tell friends to check them out. More
one very unhappy customer. purchased used Jeep .2008 Liberty. Had it less than a week when a few warning lights kept coming on. Called to make appointment to have checked. In me purchased used Jeep .2008 Liberty. Had it less than a week when a few warning lights kept coming on. Called to make appointment to have checked. In mean time, while driving down highway at 60 mph, jeep decided to go into low gear. It would not come out of low. Had to tow to Dealer, where they charged me $716.04 for a TIPM card. Extremely unhappy with Zimmer dealership and the I really don"t give a xxxx attitude of the service department. More
Great Service I received excellent service from Rich Zimmer in the body shop. He was extremely polite with excellent communication skills. He also prevented me f I received excellent service from Rich Zimmer in the body shop. He was extremely polite with excellent communication skills. He also prevented me from get used rims on my wheels. This must be a little trip some insurance companies do to save money More
Bad Service Made a service appointment 10 days prior, and car wasn't even looked at. They must have preferred customers, because I dropped the car off at 7:30am. Made a service appointment 10 days prior, and car wasn't even looked at. They must have preferred customers, because I dropped the car off at 7:30am. New customers I would advise to stay away from this dealership service department. Appointments mean nothing! More
highway breakdown While traveling home (200 miles from home) we had an alternator go out while traveling down the highway. Roadside assistance towed it to this dealer s While traveling home (200 miles from home) we had an alternator go out while traveling down the highway. Roadside assistance towed it to this dealer sunday afternoon. First thing monday morning we called and spoke with the service department and explained our situation. The service department fit us in their busy schedule and had us back on the road shortly after lunch monday. Being a master technician and managing and owning shops myself i know busy things can be. Thanks for getting us back on the road and being so courteous. I highly reccomend you guys ! More
Satisfaction In the 6 years I have owned my vehicle and brought it in for minor services and two major services, I have never had a negative experience. All of the In the 6 years I have owned my vehicle and brought it in for minor services and two major services, I have never had a negative experience. All of the service advisors I have dealt with(R.C. Lucas, Tim Hicks, Brian Maegly, Leslie Alexander, Jason Brooks, Keith Rigsby, Robert Mardis, Charlene Prescot, William Dean, Bill Grau, Adam Ledford and Rich Zimmer in the body shop) have been most polite, courteous and helpful. While I have never dealt with your mechanics(your policy doesn't allow) I can honestly say I have never found the need to complain about their work. More
Service Tech Bill Grau Enjoyed working with Bill and he kept me informed on the status of the work. Picked up car today and the rear end noise was gone. As far as the pai Enjoyed working with Bill and he kept me informed on the status of the work. Picked up car today and the rear end noise was gone. As far as the paint issue?????? Thanks Bill! More