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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
722 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 722 reviews

August 31, 2015

Great service This is my second car from Zimmer Jeep. The salesman, Dennis Cain, was excellent. He is so helpful in terms of explaining the options. I never felt More

by Steff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Dennis Cain
Sep 01, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Steff, we love to hear how we are doing. Thank you for taking the time to let us know that we treated you as you expected to be by our staff. Dennis has been selling for years and is one of our finest and most accomplished sales members on the floor. Out thanks to you for your continued business and for your compliments!

August 25, 2015

very fair and pleasent. We purchased a new Jeep Cherokee thru Brian Marsh. We did not feel pressured as we had at the Indiana dealership. Brian took the time to make us famil More

by deb2015
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Elliott, Bryan Marsh
Aug 25, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your compliments! Bryan Marsh has been a very valuable member of our staff for over ten years. We will make sure to pass along your kind sentiments to him. It is always good to hear from your clients and we thank you again for your business and for taking the time to tell us how we are doing.

August 21, 2015

Great service I drove 40 minutes to Zimmer for service instead of the dealer 10 minutes from my house. Everyone at Zimmer is very knowledgable and friendly. Very ea More

by RacerXJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Fogel
Aug 21, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Outstanding! We appreciate you taking the time to come across the river and let us get your vehicle taken care of. Thank you for your patronage and will look forward to continuing to serve you.

August 20, 2015

Great service Very helpful very nice people to deal with. Well continue to do service on my dodge with them. Very neat and clean. Would tell friends to check the More

by Brat58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Well thank you very much for your compliments! We certainly strive to have a clean, fun and friendly environment for everyone. We look forward to taking care of your Sales and Service needs for years to come!

August 20, 2015

one very unhappy customer. purchased used Jeep .2008 Liberty. Had it less than a week when a few warning lights kept coming on. Called to make appointment to have checked. In me More

by jeffwalton17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 29, 2015 -

jeffwalton17 responded

I was excited about buying a Jeep. With the poor service and monies spent in fixing the Jeep. I wish I had gone to a GM dealership. I am sorry I bought this jeep. I can assure you I will never buy another one.

August 13, 2015

Great Service I received excellent service from Rich Zimmer in the body shop. He was extremely polite with excellent communication skills. He also prevented me f More

by Carpro49
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer
Aug 13, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for letting us know how we are doing! Mr. Zimmer take great pride in knowing that he has done his best for our clients. We are very pleased to know that your vehicle repairs met your expectation as did our customer service!

August 13, 2015

Bad Service Made a service appointment 10 days prior, and car wasn't even looked at. They must have preferred customers, because I dropped the car off at 7:30am. More

by Beari11a
Customer Service
Recommend Dealer
No
Employees Worked With
Doug Noll
August 10, 2015

highway breakdown While traveling home (200 miles from home) we had an alternator go out while traveling down the highway. Roadside assistance towed it to this dealer s More

by stranded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you very much for your kind words! We are glad that we could get you squared away and back on the road ASAP, sir!

August 06, 2015

Satisfaction In the 6 years I have owned my vehicle and brought it in for minor services and two major services, I have never had a negative experience. All of the More

by bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer, Bill Grau, Tim Hicks, Charlene Prescott, Doug Noll
Aug 11, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

Bob, thank you for taking the time to compliment our Service team! They all work very hard to take care of you and the rest of our Service clients. We appreciate your continued patronage and will pass along your compliments to our staff.

August 04, 2015

Service Tech Bill Grau Enjoyed working with Bill and he kept me informed on the status of the work. Picked up car today and the rear end noise was gone. As far as the pai More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grau
Aug 11, 2015 -

Zimmer Chrysler Dodge Jeep Ram responded

We are glad to hear that your repairs were done in a timely and professional manner, Dale! Bill is a terrific member of our Service team and we will pass along your kind words. As for the paint issue...is that something Bill needs to follow up with you on? Again, we thank you for your business and for your review.

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