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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
November 09, 2015
GREAT BUYING EXPERIENCE Great experience with Michael Smith on an online inquiry and he responded quickly and arranged a meeting with Falicia Ellis. Great customer service an Great experience with Michael Smith on an online inquiry and he responded quickly and arranged a meeting with Falicia Ellis. Great customer service and a very positive buying experience. Very nice and professional people to deal with and make a positive experience. More
by rnb6045
Employees Worked With
Tony Fritsch, Michael Smith
October 31, 2015
excellent service all around Amazing customer service from Falica, Jim and Tony!! Thank you so much for all your help. It doesn't get any better than staff that stay after work, l Amazing customer service from Falica, Jim and Tony!! Thank you so much for all your help. It doesn't get any better than staff that stay after work, late & make things work out for their customers More
by T. Henegar
Employees Worked With
Jim Marsh, Tony Fritsch
October 30, 2015
Great dealership! Great sales team, very friendly and willing to work with you. Great communication after the visit, replying pretty quuckly and answering all question Great sales team, very friendly and willing to work with you. Great communication after the visit, replying pretty quuckly and answering all questions in a timely manner. Would definitely recommend! More
by Jeepguy1985
Employees Worked With
Lee Fogel, Bill Bennett, Michael Smith
October 23, 2015
Got what I wanted for the payment I wanted Walked in showed the salesman Tyler Martin what I wanted an price he took me straight to what I wanted to see...Tyler did a great job..no Hassel..one Walked in showed the salesman Tyler Martin what I wanted an price he took me straight to what I wanted to see...Tyler did a great job..no Hassel..one of the quickest truck buying experience's I have ever done...couldn't be more happy with how everything went down More
by Jwoo
Employees Worked With
Tony Fritsch, Tyler Martin
October 22, 2015
Great car buying experience Went to dealer not having any idea what i was looking for. I started in used cars and Bryan walked out to offer assistance. He was very patient as w Went to dealer not having any idea what i was looking for. I started in used cars and Bryan walked out to offer assistance. He was very patient as we went thru all the used cars I had questions on. I then changed my mind to go with new car - he was very patient as i questioned all types cars on lots to determine what i wanted. I did not buy car that night but came back 2 more times before i bought car. Bryan was great every time i was there and answered all of my questions. Made my car buying experience better than i ever expected. when it was time to work on price Bill Willet was easy to work with as well More
by newjeepcherokee16
Employees Worked With
Bill Willett, Bryan Marsh
October 10, 2015
A welcome relief! My experience with Zimmer was excellent. They have courteous, professional staff and excellent pricing. Zimmer keeps integrity the car-buying experien My experience with Zimmer was excellent. They have courteous, professional staff and excellent pricing. Zimmer keeps integrity the car-buying experience at a time when so many customers have already had negative experiences or expect to be taken advantage of. I can't say enough good things about my experience -- thank you, Bryan...thank you, Tony.... thank you, Zimmer! More
by Grateful1111
Employees Worked With
Tony Fritsch, Bryan Marsh
October 07, 2015
Vehicle Purchase Very friendly and helpful. Great price on the vehicle purchased. Good selection to choose from and salesperson very helpful getting thru the process o Very friendly and helpful. Great price on the vehicle purchased. Good selection to choose from and salesperson very helpful getting thru the process of completing the sale. More
by Bubba
Employees Worked With
Jeff Henderson
September 26, 2015
Great Experience! Highly Recommended Dealership! Purchased a 2015 RAM 1500 LARAMIE CREW CAB 4X4 and could not be more pleased. This truck basically sells itself, but the entire staff at Zimmer is ve Purchased a 2015 RAM 1500 LARAMIE CREW CAB 4X4 and could not be more pleased. This truck basically sells itself, but the entire staff at Zimmer is very helpful and should be commended on creating at great experience for their customers. More
by RPC
Employees Worked With
Ron Klann, Rich Zimmer, Tim Hicks
September 26, 2015
Anything said to make the sale...but Do not use this dealership!! I could write a book on the incorrect, shady, unprofessional dealings of this dealership but I will only give where my ex Do not use this dealership!! I could write a book on the incorrect, shady, unprofessional dealings of this dealership but I will only give where my experience stands as of now. We were told multiple times by our sales rep, manager and finance person that they did not need the title on our trade-in because they could order one from the DMV. They even laughed and said to throw it away when we find it. So we did, and waited for them to take care of the new plates on our new vehicle. We get a call out if the blue saying that we needed to complete new paperwork.. What? They also said that they needed the title from our trade-in...What? We explained that we thru it away as instructedt. To make a long, long story short they are refusing to order our new plate on our new vehicle until we provide the title on our trade-in. They are 100% in the wrong and told us that's its OK that we drive with an expired paper plate. If there is a problem have the police officer call zimmer! What? I am in the process of ordering a new title on our trade in but until then they refuse to give a new paper plate or order our permanent plates..... Sound like a company you want to buy from? More
by Can't believe it
Employees Worked With
Lee Fogel, Tony Fritsch
September 25, 2015
Quality buying experience Purchased a 300 unlimited and this was by far my best car buying experience. Bill Bennett was great to work with his experience in the auto industry Purchased a 300 unlimited and this was by far my best car buying experience. Bill Bennett was great to work with his experience in the auto industry showed through. I will continue to purchase from Zimmer and Bill Bennett. Bob Egan More
by robert 61748
Employees Worked With
Bill Willett, Tony Fritsch, Bill Bennett
