Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Great experience My son and I came into the dealership looking to buy my son's first car on his own. He already knew he wanted a Jeep Patriot, but was unsure about wea My son and I came into the dealership looking to buy my son's first car on his own. He already knew he wanted a Jeep Patriot, but was unsure about weather to buy or lease. Our salesman, Denis Cain, covered both options and explained them so my son could understand the advantages and disadvantages of each. He was very honest and my son left with a 2016 Jeep Patriot. More
Great Sales Team This dealership has a fantastic sales team. I have nothing but good things to say about them. However, the service department is another story! After This dealership has a fantastic sales team. I have nothing but good things to say about them. However, the service department is another story! After hearing from a coworker about his bad experience, I thought he might have been the exception to the rule -after all, I had seen all the good online reviews. I have had three interactions with Zimmer's service department and all have been bad. The service reps seem to find working on customer's cars a bother and will find any excuse to not do the job or only do part of it. I am done with this dealership and will drive the additional 20 minutes to get professional service at another dealership. Tim Hicks was the only picture I recognized but he was too busy on his computer to give me the time of day. The "main offender's" photo could not be located. More
New Jeep great experience. Easiest purchase of a new vehicle I ever had. We had friends that bought from here also a couple months ago. The loved their experie great experience. Easiest purchase of a new vehicle I ever had. We had friends that bought from here also a couple months ago. The loved their experience and highly recommend Zimmer and Charlie Bisang. More
Honest dealership I have bought 2 trucks from Zimmer,my recent purchase my sales associate Mike Garrison was great.My trade ins were given very honest prices .Great ex I have bought 2 trucks from Zimmer,my recent purchase my sales associate Mike Garrison was great.My trade ins were given very honest prices .Great experience over all More
great people I sent a message on a Saturday morning asking about a vehicle on their lot. My husband spoke with one gentleman who was not there but he had another g I sent a message on a Saturday morning asking about a vehicle on their lot. My husband spoke with one gentleman who was not there but he had another gentleman ( Bill Bennett ) call us. The first person I believe was sales manager. Spoke to Mr. Bennett about the vehicle in question. He looked it up to make sure it was still there. It was, so we drove approximately an hour to go see and test drive it. They had it waiting for us when we arrived. Mr. Bennett was very easy to work with. We ended up buying the vehicle and everything went smoothly. Tony Fritsch was very enjoyable to deal with during the paper signing. There was a mark on the side of the vehicle and they buffed it out before we left the lot. Would I go back to this dealership? YES. We will recommend them. More
Fantastic To All. If I ever need to replace the Jeep I purchased Sat. I will go back here and ask for Brian to be my salesman. He was great and answered every q To All. If I ever need to replace the Jeep I purchased Sat. I will go back here and ask for Brian to be my salesman. He was great and answered every question I had and only once asked for help answering because he had to get an OK to include something I wanted. Got everything I wanted and needed for this Jeep. All problems taken care of and the help was great. Highly recommend this dealership and this salesperson. What more can I say except that I will tell all I know that this is where to shop and who to deal with.. More
GREAT BUYING EXPERIENCE Great experience with Michael Smith on an online inquiry and he responded quickly and arranged a meeting with Falicia Ellis. Great customer service an Great experience with Michael Smith on an online inquiry and he responded quickly and arranged a meeting with Falicia Ellis. Great customer service and a very positive buying experience. Very nice and professional people to deal with and make a positive experience. More
excellent service all around Amazing customer service from Falica, Jim and Tony!! Thank you so much for all your help. It doesn't get any better than staff that stay after work, l Amazing customer service from Falica, Jim and Tony!! Thank you so much for all your help. It doesn't get any better than staff that stay after work, late & make things work out for their customers More
Great dealership! Great sales team, very friendly and willing to work with you. Great communication after the visit, replying pretty quuckly and answering all question Great sales team, very friendly and willing to work with you. Great communication after the visit, replying pretty quuckly and answering all questions in a timely manner. Would definitely recommend! More
Got what I wanted for the payment I wanted Walked in showed the salesman Tyler Martin what I wanted an price he took me straight to what I wanted to see...Tyler did a great job..no Hassel..one Walked in showed the salesman Tyler Martin what I wanted an price he took me straight to what I wanted to see...Tyler did a great job..no Hassel..one of the quickest truck buying experience's I have ever done...couldn't be more happy with how everything went down More