Zimmer Chrysler Dodge Jeep Ram

It is not as scary as it used to be!!! Buying a car these days is so much easier than it used to be. We can go on the internet, research different cars, find the best deal then test drive Buying a car these days is so much easier than it used to be. We can go on the internet, research different cars, find the best deal then test drive and purchase.. but we do still need that human contact with the "car salesmen". For two ladies, a mother and her daughter, to go car shopping without a man for intimidation or to finagle pricing.. is unheard of.. well that is exactly what we did. We drove to the dealership, knew exactly what we wanted so when we were approached.. we were prepared. Turns out we got the absolute best salesmen we could ask for! Troy Hoffman made the entire process easy and no stress at all! I would and WILL recommend Troy to everyone I know looking for a car. More

AMAZING SERVICE Troy was very helpful & awesome. He got me out of my beat down first car into an amazing car. Best dealership I've been to! Troy was very helpful & awesome. He got me out of my beat down first car into an amazing car. Best dealership I've been to! More

Easy,easy,easy Saw a Jeep on internet, we went in with a trade in 3 hours later, start to.finish we drove off in the exact vehicle we wanted. Our sales person was po Saw a Jeep on internet, we went in with a trade in 3 hours later, start to.finish we drove off in the exact vehicle we wanted. Our sales person was polite,knowledgable and helpful. What morencould you ask for???? More

BEST CAR BUYING EXPERIENCE EVER!!! My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was our first and only stop. From the moment we pulled into the lot we were impressed with the selection as well as with our salesman Aaron Pardue. We knew what car wanted but didn't see the color we wanted right away. And as fate would have it they pulled another one from the back lot for us to test drive and it was the perfect one! We have had bad experiences with other dealers in the area and explained they we didn't want to be fast talked or pressured with hidden add one. They were up front with pricing and even worked with us on the prices of some the options so that we would be satisfied. They gave us top dollar for our trade. We loved the experience so much that we went back a week later and traded in my truck. Same experience. Highly recommended! More

Excellent customer service team. This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a use This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a used Jeep at Zimmer by searching the internet. Edmund's was the search service that steered me to Zimmer. I sent an email inquiry to Zimmer on Wednesday evening. I got a return call from Mike Smith within minutes. We negotiated a price and set up a meeting the following day. Mike met me at the door. He introduced me to Aaron Pardue who escorted me to the vehicle which was ready and waiting. Within 15 minutes of entering the dealership I had made my decision to purchase. Aaron got the used car manager to look at my trade in and started the paperwork for the purchase. Aaron took ownership of answering all of my questions. By that I mean if he didn't know the answer he didn't just make something up. He checked with his colleagues at the dealership. After the sale Aaron and Mike both worked with me to successfully resolve some confusion regarding a $200 gas card promotion offered by Edmund's. Bottom line... I highly recommend Mike and Aaron. I look forward to dealing with them again. I would also suggest that the management of Zimmer give these guys some better support. Specifically, speed up the buying process. I spent 3 hours at Zimmer. I knew exactly which vehicle I was looking at (by VIN number), I accepted their first offer for my trade-in, and I paid cash. Why did it take 3 hours? Apparently, there was only one person at the dealership who could take my money and there was a line getting into his office. As long as I'm addressing the management let me suggest that they missed an opportunity to secure me as a customer for their service department. They didn't offer me any incentive to take my Jeep to their service department... no free oil change... no discount on future services. But they did hire Mike and Aaron. For that I will recommend Zimmer to my friends and family. More

What a Great Dealership! Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we sa Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we saw on the internet, and Troy went the extra mile in answering all our questions. Before we knew it, we were headed to Florence to see it (an 8-hour drive)! With their help, we were on our way home the next day, with our new vehicle. They did everything to make the experience not just painless, but enjoyable. The Parts department even helped us pick out Jeep hats and t-shirts! We dealt with many dealerships in the run-up to our meeting the people at Zimmer, and there's no comparison. These guys are fantastic! More

Great Experience My van died so I needed a new used one and they helped me with the van I spotted on their website. It was a very good experience and they actually too My van died so I needed a new used one and they helped me with the van I spotted on their website. It was a very good experience and they actually took my clunker. More

Fantastic service We went car shopping knowing that a Jeep was one of our choices. We were there early on a Sunday morning and we were greeted by Bryan. He listened to We went car shopping knowing that a Jeep was one of our choices. We were there early on a Sunday morning and we were greeted by Bryan. He listened to what we were looking for and found us the perfect car. We did leave and look at our other choices, but did not have the same experience. After our purchase, Bryan explained a lot of the vehicle's features and gadgets! I would recommend them highly! More

Professional, personable and polite We enjoyed our experience buying from Zimmer from the greeting at the door to the closing of the purchase. We found the Jeep Grand Cherokee that fit We enjoyed our experience buying from Zimmer from the greeting at the door to the closing of the purchase. We found the Jeep Grand Cherokee that fit our needs at a great price. I was impressed with the safety check report we were issued before we decided to purchase. I called Zimmer 15 minutes before closing time on a Saturday night. Cameron Joy, our sales representative answered the call and stated for us to come on down. We kept several Zimmer employees way over closing time and heard not one complaint. We were so pleased with our purchase that I brought my next door neighbor in the following Monday and he purchased a equally great vehicle at a very, very good price. I strongly suggest that you shop Zimmer Chrysler Dodge Jeep Ram for you next purchase so you to can be on the list of happy Zimmer customers. More