Zimmer Chrysler Dodge Jeep Ram

BEST CAR BUYING EXPERIENCE EVER!!! My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was our first and only stop. From the moment we pulled into the lot we were impressed with the selection as well as with our salesman Aaron Pardue. We knew what car wanted but didn't see the color we wanted right away. And as fate would have it they pulled another one from the back lot for us to test drive and it was the perfect one! We have had bad experiences with other dealers in the area and explained they we didn't want to be fast talked or pressured with hidden add one. They were up front with pricing and even worked with us on the prices of some the options so that we would be satisfied. They gave us top dollar for our trade. We loved the experience so much that we went back a week later and traded in my truck. Same experience. Highly recommended! More

Excellent customer service team. This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a use This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a used Jeep at Zimmer by searching the internet. Edmund's was the search service that steered me to Zimmer. I sent an email inquiry to Zimmer on Wednesday evening. I got a return call from Mike Smith within minutes. We negotiated a price and set up a meeting the following day. Mike met me at the door. He introduced me to Aaron Pardue who escorted me to the vehicle which was ready and waiting. Within 15 minutes of entering the dealership I had made my decision to purchase. Aaron got the used car manager to look at my trade in and started the paperwork for the purchase. Aaron took ownership of answering all of my questions. By that I mean if he didn't know the answer he didn't just make something up. He checked with his colleagues at the dealership. After the sale Aaron and Mike both worked with me to successfully resolve some confusion regarding a $200 gas card promotion offered by Edmund's. Bottom line... I highly recommend Mike and Aaron. I look forward to dealing with them again. I would also suggest that the management of Zimmer give these guys some better support. Specifically, speed up the buying process. I spent 3 hours at Zimmer. I knew exactly which vehicle I was looking at (by VIN number), I accepted their first offer for my trade-in, and I paid cash. Why did it take 3 hours? Apparently, there was only one person at the dealership who could take my money and there was a line getting into his office. As long as I'm addressing the management let me suggest that they missed an opportunity to secure me as a customer for their service department. They didn't offer me any incentive to take my Jeep to their service department... no free oil change... no discount on future services. But they did hire Mike and Aaron. For that I will recommend Zimmer to my friends and family. More

What a Great Dealership! Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we sa Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we saw on the internet, and Troy went the extra mile in answering all our questions. Before we knew it, we were headed to Florence to see it (an 8-hour drive)! With their help, we were on our way home the next day, with our new vehicle. They did everything to make the experience not just painless, but enjoyable. The Parts department even helped us pick out Jeep hats and t-shirts! We dealt with many dealerships in the run-up to our meeting the people at Zimmer, and there's no comparison. These guys are fantastic! More

Great Experience My van died so I needed a new used one and they helped me with the van I spotted on their website. It was a very good experience and they actually too My van died so I needed a new used one and they helped me with the van I spotted on their website. It was a very good experience and they actually took my clunker. More

Fantastic service We went car shopping knowing that a Jeep was one of our choices. We were there early on a Sunday morning and we were greeted by Bryan. He listened to We went car shopping knowing that a Jeep was one of our choices. We were there early on a Sunday morning and we were greeted by Bryan. He listened to what we were looking for and found us the perfect car. We did leave and look at our other choices, but did not have the same experience. After our purchase, Bryan explained a lot of the vehicle's features and gadgets! I would recommend them highly! More

Professional, personable and polite We enjoyed our experience buying from Zimmer from the greeting at the door to the closing of the purchase. We found the Jeep Grand Cherokee that fit We enjoyed our experience buying from Zimmer from the greeting at the door to the closing of the purchase. We found the Jeep Grand Cherokee that fit our needs at a great price. I was impressed with the safety check report we were issued before we decided to purchase. I called Zimmer 15 minutes before closing time on a Saturday night. Cameron Joy, our sales representative answered the call and stated for us to come on down. We kept several Zimmer employees way over closing time and heard not one complaint. We were so pleased with our purchase that I brought my next door neighbor in the following Monday and he purchased a equally great vehicle at a very, very good price. I strongly suggest that you shop Zimmer Chrysler Dodge Jeep Ram for you next purchase so you to can be on the list of happy Zimmer customers. More

Great Online experience for busy mom I'm a busy mom of a screaming child unable to spend my time answering phone calls. Le Ann Mann found the truck I was looking for Sent me detailed inf I'm a busy mom of a screaming child unable to spend my time answering phone calls. Le Ann Mann found the truck I was looking for Sent me detailed information and finalized prices via email so i knew it was worth my trip up there. Jeff Henderson sold me a wonderful new Ram 1500 at a great competitive price. In and out time four hours. Thanks More

Wonderful Experience My experience was exceptional - Jeff Henderson and Jim Marsh worked patiently with me and allowed me the space and time to make a comfortable decision My experience was exceptional - Jeff Henderson and Jim Marsh worked patiently with me and allowed me the space and time to make a comfortable decision - Jim was very fair on the trade pricing and Zimmer offered a wonderful deal on the Renegade - The feeling of family and fairness was fully evident. I truly appreciate the assistance I received from Jim, Jeff, Michael and Dan. Thank you to all - I am very pleased with my new Jeep Renegade. Financing was a breeze and an exception to past experiences with other dealerships - Dan was pleasant, efficient and quick, we were in and out in a flash. Thank You Dan, your experience was very evident, making our purchase a pleasant experience. Michael was not my salesman but he was quite helpful and always took the time to greet me with a happy "Hello", a big smile and a wonderful wave. More

Friendly fast and no hassle Bryan Marsh and the sales department at Zimmerman Ram were very helpful and did not pressure me when purchasing my truck I would highly recommend to a Bryan Marsh and the sales department at Zimmerman Ram were very helpful and did not pressure me when purchasing my truck I would highly recommend to anyone who wants a dealership that is quick courteous and has no hassle or hidden cost More

Wonderful Experience Buying cars can be super annoying and more than a hassle. Fortunately, I didn't have those experiences. I mentioned that I wanted to get in and out of Buying cars can be super annoying and more than a hassle. Fortunately, I didn't have those experiences. I mentioned that I wanted to get in and out of the dealership and not spend all day haggling over prices. Overall, I was there about four hours, which, based on my experience, is pretty good. That included the time it took to checkout my trade-in and detail the new car. I think Mike Smith and Tony Fritsch were fair, honest, and upfront on everything and they didn't attempt to get me to buy things I didn't want or need. I would highly recommend them and plan on returning when it's time to purchase a new car. More