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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Very good, no pressure sales Joe Netto was our sales person. He was very courteous, listened to what we were looking for and showed me the new and used vehicles that we could affo Joe Netto was our sales person. He was very courteous, listened to what we were looking for and showed me the new and used vehicles that we could afford. He worked with me to get everything ready for my son when he got off work. The vehicle was clean and ready when we returned to test drive and purchase the vehicle. I will definitely recommend Joe and Zimmer to friends and family who are looking for a vehicle. More
Best Customer Service Around! Stopped in on a whim and left with a great deal and an amazing car. Jason, Tony and the whole crew are just so great to work with. The dealership was Stopped in on a whim and left with a great deal and an amazing car. Jason, Tony and the whole crew are just so great to work with. The dealership was hopping the day we were in and but not once were we rushed. In fact, several members of the team touched base with us to make sure we were being taken care of, including a few from the service team as well. Couldn't be happier with our experience or new Jeep! More
Outstanding and no pressure. Mr. Pardue was very patient, listened to what I was looking for and the options I wanted in my vehicle. He was able to help me make my selection in a Mr. Pardue was very patient, listened to what I was looking for and the options I wanted in my vehicle. He was able to help me make my selection in a timely manner. There was no pressure and he excused himself to wrap up another purchase, but immediately came back and focused on my purchase. I would highly recommend him to family and friends. More
Perfect car buying experience We found the used car we wanted at Zimmer and drove 250 miles to get it. The sales reps - Dan and Bryan - were very helpful, the car was all that we We found the used car we wanted at Zimmer and drove 250 miles to get it. The sales reps - Dan and Bryan - were very helpful, the car was all that we hoped it would be, and we left as happy customers! Tony in the financial department was great to work with. More
A very good buying experience My experience with purchasing a new vehicle at Zimmer was excellent! Michael Garrison found the exact vehicle I wanted with all of the options I was l My experience with purchasing a new vehicle at Zimmer was excellent! Michael Garrison found the exact vehicle I wanted with all of the options I was looking for and with the exterior and interior colors I like. I felt he truly cared throughout the entire process, even after the sale.. I was very pleased with the entire experience. More
Really stepped up to make everything right After working with Tony the finance person we came to an agreement that was good for all involved. I can't believe how much they care about customer s After working with Tony the finance person we came to an agreement that was good for all involved. I can't believe how much they care about customer service. Great place to buy a car More
Great New Car Purchase Jeff Henderson and the entire team made what could have been a poor experience great!! They really do everything to make the customer experience grea Jeff Henderson and the entire team made what could have been a poor experience great!! They really do everything to make the customer experience great. I would recommend them to anyone! More
Great Service I bought a brand new Challenger with the Shaker package. It wasn't my first choice financially speaking. My sales rep ( Troy Hoffman) did everything h I bought a brand new Challenger with the Shaker package. It wasn't my first choice financially speaking. My sales rep ( Troy Hoffman) did everything he could to find me something else that I liked. After it was all said and done, Troy went out of his way and got me in the Shaker with a payment I could afford. The entire team was super nice and Troy was fantastic. The team was not pushy. I will be back to see Troy and the Zimmer team going forward for all of my driving needs! ( the wife wants a Jeep!!) More
Great customer service! I purchased a Dodge Charger in August of 2015. Falicia was an amazing sales person. Not over bearing and very helpful in finding what I wanted. In Jul I purchased a Dodge Charger in August of 2015. Falicia was an amazing sales person. Not over bearing and very helpful in finding what I wanted. In July of 2016 I had a flat tire and couldn't get my tires off because I had no key to remove the wheel locks. I called the dealership and couldn't believe that I got a hold of John Zimmer. He apologized and came out to my house on a Sunday afternoon to change out the locks. Now that kind of customer service is rare these days! My husband bought a car in July of 2016 from Kerry Nissan. Decided he didn't like it within 3 weeks. We went back to the dealership to try and trade up. They were not accommodating in any way. Today we went to Zimmer to see if we could strike a deal with them. We left with what we wanted at the payment we wanted. Everyone we've dealt with on both occasions were pleasant and accommodating. We will definitely do business with Zimmer in the future and I would highly recommend this dealership to others. More
Uncompromising new policy for service I live out of the area, but have bought 3 cars from this dealership. Up until recently have had good dealings with the service department. New polic I live out of the area, but have bought 3 cars from this dealership. Up until recently have had good dealings with the service department. New policy has made me change my mind. If they can not service your vehicle when there is a problem until it is scheduled on their timeline then I no longer need to buy from them. If they can't take care of a customer who lives a distance away but has always done business with them I need to find a new dealership. If you can not take care of your regular customers you have grown to big to give dependable service. I stood by you when you lost your dealership, maybe you should remember that when you start losing customers. More