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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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A Great Car Buying Experience I am very pleased with the 2017 Jeep Compass that Vince Vlaisavich and the sales staff at Zimmer Motors helped me find and finance. I'm not very exper I am very pleased with the 2017 Jeep Compass that Vince Vlaisavich and the sales staff at Zimmer Motors helped me find and finance. I'm not very experienced in purchasing vehicles, and yet they where helpful in getting me a vehicle that fulfilled all of my needs. They made the process as painless as possible. I am very thankful to the entire staff of Zimmer Motors for bending over backwards to get me in my new vehicle. More
Great Experience Cameron is very helpful and personable, no stress and no pressure involved! This is the second vehicle we have purchased from both the dealership and Cameron is very helpful and personable, no stress and no pressure involved! This is the second vehicle we have purchased from both the dealership and Cameron, and we plan on coning back in the future. More
Friendly, fast and helped me get in a safe car. I would use them again and after I build up my credit I am going back. Spoke with Tyler Martin and got my picture taken for the web site by Lee! G I would use them again and after I build up my credit I am going back. Spoke with Tyler Martin and got my picture taken for the web site by Lee! Great place! More
Best Customer Service Everyone at the Zimmer is excellent to work with. Service is incredible get you in and out, also was able to work it in around my work schedule. I wil Everyone at the Zimmer is excellent to work with. Service is incredible get you in and out, also was able to work it in around my work schedule. I will keep coming back. Lee is very knowledgeable and very friendly to talk to. Everybody is friendly and will talk to you like you have been friends for years and that is hard to find anymore in customer service. More
Ripoff and Condescending Terrible experience with their service department. We took our Wrangler to have an oil change and the parking brake re-fixed. We took it there a whi Terrible experience with their service department. We took our Wrangler to have an oil change and the parking brake re-fixed. We took it there a while back and the brake has never held. We had an oil change package that should have covered the oil change. Instead, they quoted 49.99, which seemed like a fortune, but we were already there. The oil change package we purchased had apparently expired. We came to pick up the vehicle and were lectured about the brake, and then explained how they were so gracious to fix it and shouldn't have. Then we were charged $60 for the oil change (because our jeep took 6 quarts instead of five). I had an appointment for an oil change for my Liberty afterwards, but since my package had expired (and the have to hook it up to a computer to tell me that), I opted to go elsewhere. My liberty is now at Midas where my oil is being changed and my tires rotated for $19.99. It's always that price there. Tire rotation was offered at Zimmer for $18 extra. In summary, this place is a rip off and the service rep was condescending. I'm never going back, and probably wont buy Jeep again. More
Wonderful Experience The staff at Zimmer Chrysler were amazing, especially our salesman Johnny Groeschen! After having a terrible experience at the local Honda dealership The staff at Zimmer Chrysler were amazing, especially our salesman Johnny Groeschen! After having a terrible experience at the local Honda dealership the day before, we went into Zimmer Chrysler with a bad taste in our mouths and expected another day of haggling and disappointment. Our story ends happily with an awesome minivan that will take our family to many fun places and with the service and experience we had at Zimmer, we highly recommend Johnny G. and Zimmer Chrysler to anyone looking for a new or used vehicle! More
Gave us false pricing Only because there is no zero star option. We were given an out the door price prior to making a 40 minute drive each way to the dealer to buy the car Only because there is no zero star option. We were given an out the door price prior to making a 40 minute drive each way to the dealer to buy the car. Once we got there, it turns out, it was not an out the door price, even though that's what we specifically asked for and it was actually over $2,000 more than they told us. So they lied to us for an out the door price, wasted our time, and we ended up driving an hour and a half to get there and back on their word, which wasn't true. It was a terrible experience! More
Excellent service Purchased a beautiful Cherokee in record time ( from my historical point of view). Went in on a Saturday and picked a vehicle to test drive, obtain in Purchased a beautiful Cherokee in record time ( from my historical point of view). Went in on a Saturday and picked a vehicle to test drive, obtain information on the vehicle. Decision made and went back on the following Monday and purchased. That simple! Thank you Mike and Tony More
Best Dealership! We want to thank everyone at Zimmer Motors for the great experience we had with obtaining our 2017 Jeep Grand Cherokee. Billy, Jim, and Johnny were We want to thank everyone at Zimmer Motors for the great experience we had with obtaining our 2017 Jeep Grand Cherokee. Billy, Jim, and Johnny were courteous, and thoughtful during our entire process. It couldn't have been a better experience. A special thank you to Kathy, Billy, Jim and Johnny. You make Zimmer Motors the best suv & truck dealership in NKY. We recommend everyone to experience your professionalism. Thank you! Vicki and Paul More
Service The service I received was awesome! Freindly smiling Tim was helpful in making sure I received wonderful customer service! The whole service staff wa The service I received was awesome! Freindly smiling Tim was helpful in making sure I received wonderful customer service! The whole service staff was beyond helpful! There was another gentleman who was from service Who I also interacted with that was awesome too but I did not catch his name:( overall wonderful cannot say enough good things about this crew! More