Zimmer Chrysler Dodge Jeep Ram

Best Customer Service Everyone at the Zimmer is excellent to work with. Service is incredible get you in and out, also was able to work it in around my work schedule. I wil Everyone at the Zimmer is excellent to work with. Service is incredible get you in and out, also was able to work it in around my work schedule. I will keep coming back. Lee is very knowledgeable and very friendly to talk to. Everybody is friendly and will talk to you like you have been friends for years and that is hard to find anymore in customer service. More

Ripoff and Condescending Terrible experience with their service department. We took our Wrangler to have an oil change and the parking brake re-fixed. We took it there a whi Terrible experience with their service department. We took our Wrangler to have an oil change and the parking brake re-fixed. We took it there a while back and the brake has never held. We had an oil change package that should have covered the oil change. Instead, they quoted 49.99, which seemed like a fortune, but we were already there. The oil change package we purchased had apparently expired. We came to pick up the vehicle and were lectured about the brake, and then explained how they were so gracious to fix it and shouldn't have. Then we were charged $60 for the oil change (because our jeep took 6 quarts instead of five). I had an appointment for an oil change for my Liberty afterwards, but since my package had expired (and the have to hook it up to a computer to tell me that), I opted to go elsewhere. My liberty is now at Midas where my oil is being changed and my tires rotated for $19.99. It's always that price there. Tire rotation was offered at Zimmer for $18 extra. In summary, this place is a rip off and the service rep was condescending. I'm never going back, and probably wont buy Jeep again. More

Wonderful Experience The staff at Zimmer Chrysler were amazing, especially our salesman Johnny Groeschen! After having a terrible experience at the local Honda dealership The staff at Zimmer Chrysler were amazing, especially our salesman Johnny Groeschen! After having a terrible experience at the local Honda dealership the day before, we went into Zimmer Chrysler with a bad taste in our mouths and expected another day of haggling and disappointment. Our story ends happily with an awesome minivan that will take our family to many fun places and with the service and experience we had at Zimmer, we highly recommend Johnny G. and Zimmer Chrysler to anyone looking for a new or used vehicle! More

Excellent service Purchased a beautiful Cherokee in record time ( from my historical point of view). Went in on a Saturday and picked a vehicle to test drive, obtain in Purchased a beautiful Cherokee in record time ( from my historical point of view). Went in on a Saturday and picked a vehicle to test drive, obtain information on the vehicle. Decision made and went back on the following Monday and purchased. That simple! Thank you Mike and Tony More

Best Dealership! We want to thank everyone at Zimmer Motors for the great experience we had with obtaining our 2017 Jeep Grand Cherokee. Billy, Jim, and Johnny were We want to thank everyone at Zimmer Motors for the great experience we had with obtaining our 2017 Jeep Grand Cherokee. Billy, Jim, and Johnny were courteous, and thoughtful during our entire process. It couldn't have been a better experience. A special thank you to Kathy, Billy, Jim and Johnny. You make Zimmer Motors the best suv & truck dealership in NKY. We recommend everyone to experience your professionalism. Thank you! Vicki and Paul More

Service The service I received was awesome! Freindly smiling Tim was helpful in making sure I received wonderful customer service! The whole service staff wa The service I received was awesome! Freindly smiling Tim was helpful in making sure I received wonderful customer service! The whole service staff was beyond helpful! There was another gentleman who was from service Who I also interacted with that was awesome too but I did not catch his name:( overall wonderful cannot say enough good things about this crew! More

Very good, no pressure sales Joe Netto was our sales person. He was very courteous, listened to what we were looking for and showed me the new and used vehicles that we could affo Joe Netto was our sales person. He was very courteous, listened to what we were looking for and showed me the new and used vehicles that we could afford. He worked with me to get everything ready for my son when he got off work. The vehicle was clean and ready when we returned to test drive and purchase the vehicle. I will definitely recommend Joe and Zimmer to friends and family who are looking for a vehicle. More

Best Customer Service Around! Stopped in on a whim and left with a great deal and an amazing car. Jason, Tony and the whole crew are just so great to work with. The dealership was Stopped in on a whim and left with a great deal and an amazing car. Jason, Tony and the whole crew are just so great to work with. The dealership was hopping the day we were in and but not once were we rushed. In fact, several members of the team touched base with us to make sure we were being taken care of, including a few from the service team as well. Couldn't be happier with our experience or new Jeep! More

Outstanding and no pressure. Mr. Pardue was very patient, listened to what I was looking for and the options I wanted in my vehicle. He was able to help me make my selection in a Mr. Pardue was very patient, listened to what I was looking for and the options I wanted in my vehicle. He was able to help me make my selection in a timely manner. There was no pressure and he excused himself to wrap up another purchase, but immediately came back and focused on my purchase. I would highly recommend him to family and friends. More