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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

May 07, 2017

A Great Car Buying Experience I am very pleased with the 2017 Jeep Compass that Vince Vlaisavich and the sales staff at Zimmer Motors helped me find and finance. I'm not very exper More

by PadreNorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zimmer, Tony Fritsch, Vince Vlaisavich
May 08, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review and for the opportunity to earn your business! Vince and our staff were pleased to hear that they met your expectations. We do our best to make sure things go smooth and clear with any sale. Enjoy your new Compass and we will see ya on the trails!

May 03, 2017

Great Experience Cameron is very helpful and personable, no stress and no pressure involved! This is the second vehicle we have purchased from both the dealership and More

by schuckbab
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Joy
May 03, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review and repeat business! Cameron is indeed a fine member of our staff and it comes as no surprise that he took great care of you! We sincerely appreciate hearing from you and congratulations on your 2nd vehicle from us at Zimmer CDJR!

May 02, 2017

Friendly, fast and helped me get in a safe car. I would use them again and after I build up my credit I am going back. Spoke with Tyler Martin and got my picture taken for the web site by Lee! G More

by Zjnja5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Fogel, Tyler Martin
May 02, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you very much for your business and for coming to see us! We are pleased to hear that our staff took good care of you and we look forward to seeing you for years to come!

March 27, 2017

Best Customer Service Everyone at the Zimmer is excellent to work with. Service is incredible get you in and out, also was able to work it in around my work schedule. I wil More

by Alex 50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Fogel, Bill Grau
Mar 27, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Alex, for your five-star review! We are thrilled to hear that both Bill and Lee took care of you just as you expected. Our Service department does their very best to make sure things are smooth and pleasant. Have a good day and we look forward to taking care of you for years to come!

March 04, 2017

Ripoff and Condescending Terrible experience with their service department. We took our Wrangler to have an oil change and the parking brake re-fixed. We took it there a whi More

by Ebriannewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Asbury
Mar 27, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

We are very sorry to hear that your Service experience with our dealership did not meet your expectations. The price for your oil change is for synthetic oil which we are mandated by FCA to use in our dealership. Hence the higher cost versus oil change shops that use conventional oil. If you price Midas, Jiffy and other company's synthetic oil change cost you will see our price is respectable. Vehicles that require more than 5 quarts of oil are charged for the extra oil. This is stated both online and on our worksheets. As for your oil change package(s) being expired these were purchased through FCA and, indeed, FCA keeps a digital record of this under your information in any FCA dealer's computer system. In closing, if you ever feel that our staff is rude or condescending at any time please bring it up to us ASAP. The last thing we want is for any client to leave without the opportunity to address their concerns right away. Thank you for your review and we look forward to the opportunity to earn your business again in the future.

March 01, 2017

Wonderful Experience The staff at Zimmer Chrysler were amazing, especially our salesman Johnny Groeschen! After having a terrible experience at the local Honda dealership More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Dan Whitis, Johnny Groeschen
Mar 02, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for coming to see us and letting our staff earn your trust and business! We appreciate you taking the time to let us know how, Johnny, Dan, and Tony took care of you. We know you will enjoy your new minivan and we look forward to seeing you for years to come!

February 26, 2017

Gave us false pricing Only because there is no zero star option. We were given an out the door price prior to making a 40 minute drive each way to the dealer to buy the car More

by AlW
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dan Whitis
January 12, 2017

Excellent service Purchased a beautiful Cherokee in record time ( from my historical point of view). Went in on a Saturday and picked a vehicle to test drive, obtain in More

by Patty Cherokee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Michael Garrison
Jan 13, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you Patty for letting us know how well we took care of you! We do our best to make every experience as easy and quick as possible and we're glad to hear that Tony and Michael made your time with us very enjoyable. Our thanks again for your business and we look forward to taking care of you for years to come!

January 08, 2017

Best Dealership! We want to thank everyone at Zimmer Motors for the great experience we had with obtaining our 2017 Jeep Grand Cherokee. Billy, Jim, and Johnny were More

by JeepLady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Jim Marsh, Tony Fritsch, Johnny Groeschen
Jan 09, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you very very much for your review and high praise of our staff! We do our best to make sure that every client is treated to the best standards we have and we're pleased to hear that we met your expectations! Congratulations on your new vehicle and we look forward to taking care of you for years to come!

January 03, 2017

Service The service I received was awesome! Freindly smiling Tim was helpful in making sure I received wonderful customer service! The whole service staff wa More

by Kelly Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hicks
Jan 04, 2017 -

Zimmer Chrysler Dodge Jeep Ram responded

Kelly we are very glad to hear that your time with us in Service was top-notch! Thank you for letting us know how Tim and the rest of our staff did in taking care of your needs. We look forward to seeing you for years to come!

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