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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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truly treated like family A family dealership that has won, and re-won my business again and again. From sales to service - always been friendly, worked with my terms and timi A family dealership that has won, and re-won my business again and again. From sales to service - always been friendly, worked with my terms and timing, always a great value. Have purchased 4 vehicles in the last 3 years from Zimmer, have done 3 trade ins - and have always been treated fair, never pressured or rushed. 3 other Jeep dealerships within 10 minutes of my house, but have traveled the 40 minutes to Zimmer for everything - that is how worth it is for their "Zimmer Family" customer service More
Dishonest!!! I took my Jeep in for a noise in the front left tire they charged 117 dollars to look at it, the said my wheel bearing needed replaced and it would co I took my Jeep in for a noise in the front left tire they charged 117 dollars to look at it, the said my wheel bearing needed replaced and it would cost 585 dollars. I took into another mechanic and paid 50 dollars ti replace a broken lug nut stud, problem solved!!!! They are dishonest dont take your vehicle there i have pictures of both estimates to prove they are dishonest More
Excellent from inventory to financing When it was time to buy the wife a new car for our growing family, I was familiar with Zimmer through owning a Jeep and coming through the service dep When it was time to buy the wife a new car for our growing family, I was familiar with Zimmer through owning a Jeep and coming through the service department a few times. They are also my local Jeep dealer and wanted local before going further out to find a car. Lee Fogel is involved the local Jeep clubs and has always been a straight shooter. I had lots of options but really wanted a CPO Durango Hemi as a first choice. Trying to get mini van utility without owning a minivan ha! They had the cleanest one in town... 2014 RT. Loaded. Called Lee to set it up. I was shown all the features by Alicia who was very knowledgable, AJ was very accomodating in getting me the price i wanted to pay, and Jim made the financing painless. Jim did way better than my bank was offering too. Got me a great warranty as well so I dont have to worry about my family having reliable transportation. Got all this done in a couple hours. Its exactly what I wanted with exactly the service I feel dealerships should offer. Check these guys out. More
Tries changing the prices when you are hours into negotiatio I filled out an online appraisal for valuing my trade in. It was a very low offer so when Calvin from sales called I told him I wasn't interested beca I filled out an online appraisal for valuing my trade in. It was a very low offer so when Calvin from sales called I told him I wasn't interested because of what I was offered. He explained it was just a generic appraisal that was very conservative. I told him what I had to have for my trade and he said that wouldn't be a problem because my car was rare and hard to come by. I explained to him that I didn't want to waste my time because it was an hour drive there and an hour drive back. He said he was sure they could get to my number that I needed. We spoke a few more times through (saved) emails and then I headed out to meet with him. I picked out a truck that was priced at 45,000 and told him again what I needed out of my car. He went to speak to a manager and when he came back they offered me $5000 less for my car and raised the price of the truck by $6000 from the listed price. He initially acted as though the price increase of the truck was an oversight and easily fixed but after speaking with his manager and coming back with the correct price there was a decrease in the trade in value of my car by another $4000 to "off set the price difference". Talk about bait and switch. I had a problem with them doing something crooked like this about a year ago but they made it right so I thought I'd give them another chance. They knew they wouldn't give me the price that I needed but they thought if they lied and got me there for a few hours I would just give in to them. The sales manager was very condescending and rude when we told him we were done. He said when they offer a price like that over the phone it's just to get you in the door. If they tried to steal from me twice but was caught both times don't for a second think they aren't trying the same tricks with everyone else. More
Purchased a 2018 300s Purchased a 2018 300 s from Vince a really great person to deal with,Worked hard for my wife and I to decide on what we wanted and we are extremel Purchased a 2018 300 s from Vince a really great person to deal with,Worked hard for my wife and I to decide on what we wanted and we are extremely pleased on what we purchased THANKS. More
Zimmer CDJR rocks!!! We just received our SECOND brand new, built from scratch, RAM 1500 Laramie. IT IS AN AMAZING VEHICLE!! I did my due diligence and research with oth We just received our SECOND brand new, built from scratch, RAM 1500 Laramie. IT IS AN AMAZING VEHICLE!! I did my due diligence and research with other trucks, including test drives, but the RAM seemed to always come out on top. THANK YOU, GABE, for being an extraordinary assistant in getting us thru the process and my special order in quickly. ZIMMER CDJR is the best dealership to work with. We recommend them to EVERYONE!! More
Nice staff and skilled service crew I recently took my 2015 Dodge Journey for two separate service visits. The first was an oil change and lube. The service department promptly performed I recently took my 2015 Dodge Journey for two separate service visits. The first was an oil change and lube. The service department promptly performed the oil change and had it ready for me upon returning from lunch. The second visit was for re balancing my wheels and tires, which was originally done by a small tire shop. The technician promptly verified the problem, balanced all four tires, and then made sure the drive it to make sure the issue was fixed. The waiting room was nice and clean and I was able to setup my laptop and work will waiting for service. One more thing to add: There scheduling is very tight, so be sure to schedule well in advance, if possible. More
great staff very friendly group of people Great place to buy a vehicle.,Vince the salesman was very helpful,and knew facts on the vehicle I was looking at.Tony in finance and Mr Zimmer were gr Great place to buy a vehicle.,Vince the salesman was very helpful,and knew facts on the vehicle I was looking at.Tony in finance and Mr Zimmer were great and made sure the sale was to my liking.I will definitely buy from them again. More
Down to Earth (no B.S.) Sales Experience I am extremely satisfied with my most recent sale experience at Zimmer Chrysler Dodge Jeep RAM. After speaking with Lee Fogel, we were introduced to I am extremely satisfied with my most recent sale experience at Zimmer Chrysler Dodge Jeep RAM. After speaking with Lee Fogel, we were introduced to our salesperson, Chris Jobe. Chris was diligently working to assist us in finding the "right vehicle". He was in no rush, nor was he a high pressure salesperson. Instead, he worked with his sales management team to find out our true needs and wants and eventually into a new 2018 Jeep Cherokee Trail Hawk 4x4! It was exactly what we needed and wanted in a new vehicle!!! He made sure we ended up with the right vehicle at the right price. We are extremely satisfied with the entire Zimmer Team and would highly recommend this dealership over the rest in the Tri-State area! More
Excellent and efficient Chris at Zimmer was very patient and helpful when assisting me with my new car purchase! Thank-you to all of you for your kindness! Chris at Zimmer was very patient and helpful when assisting me with my new car purchase! Thank-you to all of you for your kindness! More