Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Professional and Pleasant! I was looking for a Dodge Ram 2500 and drove by Zimmer and saw the ONE! Stopped and was approached by Cameron Carlotta. He was very helpful, pleasant I was looking for a Dodge Ram 2500 and drove by Zimmer and saw the ONE! Stopped and was approached by Cameron Carlotta. He was very helpful, pleasant and answered any and all questions I had. It was the end of the month and Cameron was quite busy so Lee Fogel pitched in too help while Cameron finished with his other customers. In the future I will recommend everyone too stop by Zimmer and let Cameron and Lee help with all of your shopping needs. And I of coarse will return too Zimmer when I am in the market for a new truck- but for now I have just purchased THE ONE! Thanks Cameron, Lee and Zimmer for making this purchase a great experience. G. Dotson More
Professional The fine people at Zimmer have been the most professional and helpful people I've done business with in years. Product knowledge and availability are The fine people at Zimmer have been the most professional and helpful people I've done business with in years. Product knowledge and availability are second to none. They don't need the high pressure sales like other dealerships and have a great inventory to make your experience a pleasure. Thanks to Gade Wassem and the Zimmer family I've got the car of my dreams. They also have great service and support for all your needs Thank you again Gabe Wassem your no longer a salesman to me. Your a friend. Mark Scott. Proud SRT Owner. More
Zimmer Gets Me!!! I can be "a challenge" when it comes to buying a new vehicle. I know what I want...until that changes mid discussion and I never sit down in a dealer I can be "a challenge" when it comes to buying a new vehicle. I know what I want...until that changes mid discussion and I never sit down in a dealer to negotiate. It is all done via email so precious hours arent spent going back and forth at a sales desk. Zimmer, specifically Alicia Smith has been fantastic since we first worked with her on my 2018 Cherokee Trailhawk. She is fully willing to understand and embrace my way of vehicle negotiations and gets the answers I am looking for. She has never once backed away from trying to make it work no matter the request or hold up. We are so pleased with our trailhawk that it was an easy decision to work with her on getting a new Pacifica. Once again Alicia and Bill the GSM at Zimmer dug in and were able to put together a deal that seemed highly unlikely at the start. Love the new look FCA lineup and thrilled with Zimmer Chrysler Jeep Dodge Ram More
Amazing Experience Everyone at Zimmer was so extremely nice. I live about an hour and a half away from Zimmer, so I was nervous about making that trip to see a car I may Everyone at Zimmer was so extremely nice. I live about an hour and a half away from Zimmer, so I was nervous about making that trip to see a car I may end up not liking. Charlie Bisang was a great salesman and made me feel confident to make the drive. He texted me pictures of the car, explained the pricing to me over the phone, and kept in contact with me until I made it to the showroom. He was not overly pushy like most salespeople are around where I live, and he and the manager really and honestly worked to get to a price that I was comfortable with. (He has also sent me post-purchase texts and emails checking on how I liked the car and if I had any questions, which is awesome.) They worked like lightening to get the car ready so I could take it home that day and not make the drive again, and really went above and beyond to meet my time constraint. Jim Marsh taught me about the various extended warranties, and didn't push me into buying one that wasn't right for me. He asked me questions and made recommendations based on what would fit me best. Everyone that I met was so nice and seemed very honest and upfront. I have already recommended Zimmer to my family and friends, and I know that I will be coming back to them for future car purchases. The drive was well worth it. More
Wasn't expecting to drive away in a new vehicle Thank you Bryan Marsh for getting me in my first new vehicle. He was able to work with me when know other dealerships would. He had to do a lot of wal Thank you Bryan Marsh for getting me in my first new vehicle. He was able to work with me when know other dealerships would. He had to do a lot of walking back and forth from desk to desk but it worked out for the both of us. It was pretty quick and easy! Thank you all at Zimmer! God bless. More
Worked above and beyond Rob and Ray worked so hard on our two vehicle deal and they would not stop or give up until it was done. My fiance and I are extremely happy with our Rob and Ray worked so hard on our two vehicle deal and they would not stop or give up until it was done. My fiance and I are extremely happy with our new vehicles. When other dealerships didn't want to help because it wasn't an easy job these guys stepped up and said bring it on. More
Pleasant car buying experience Cameron is a friendly,helpful and capable sales consultant. Made my car buying an easy and truly enjoyable experience. Will recommend Zimmer to anyone Cameron is a friendly,helpful and capable sales consultant. Made my car buying an easy and truly enjoyable experience. Will recommend Zimmer to anyone looking to purchase a new or used vehicle. Kudos to Cameron and Alicia for the wonderful service. More
Great very professional I felt very welcomed and taken care of all my questions were answered it was really a joy to meet her very friendly genuinely inte very professional I felt very welcomed and taken care of all my questions were answered it was really a joy to meet her very friendly genuinely interested in what I was looking for and made that happen thank you 😊 More
Not good - still bothered - trying to move on I went in looking for a newer dodge caravan, but not too new. I did not want big pymts. Trisha was nice, but the person assisting her was only out to I went in looking for a newer dodge caravan, but not too new. I did not want big pymts. Trisha was nice, but the person assisting her was only out to help herself and complete a deal. They told me the newer van 2014 that I was looking at would not be accepted by the bank and the 2017 would. (2014 I now know would have been accepted) So I had to get the newer one in order to get a vehicle. They ended up telling me my payments would be a certain amount, that of course went higher, and then higher. They told me my van had headsets to it. Which they said they would find in the back and call me the next day since it was getting late and we had been there awhile. The next day I was told they do not have any headset and the van was "as is". I was told the amount finance included my tag and registration and I would get a check to cover that in the mail. The check was for $181 and change. The total was $450 and change. The $181 didn't even cover one part of it the tag and registration. I was told to get Gap Ins. and if I wanted to cancel it later (as long as it wasn't too late) I would get the offset check sent in the mail. O also with the Gap Ins it raised my monthly pymts an extra $16. Called to cancel it after rethinking things, the check will get sent to the bank, not me, and it does not lower my pymts back down. Many deceits. Not very happy with the service. On the other hand the vehicle is nice. With the standards that KY sets, I believe I could have gotten a nice vehicle anywhere though. ~Monica More
Received warranty work on my Jeep I drive a lifted modified Jku and at Zimmer the service has always been top notch. I just took my Jeep in for some issues starting and switching into I drive a lifted modified Jku and at Zimmer the service has always been top notch. I just took my Jeep in for some issues starting and switching into gear. The service department went above and beyond for me, making sure I was also updated along the way. This is a dealership I can trust with my Jeep and there is no where else I would take it. I used to live in Kentucky near the dealership and now have moved north of Dayton OH and it's worth it to me to drive to Zimmer to get my work done with their quality team! More