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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
723 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 723 reviews

May 25, 2019

Nice experience My sales consultant name is Noah Knochelmann. I was never pressured or had my intelligence insulted. I understand a little bit of the sales experience More

by Bill Abbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Noah Knochelmann
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Bill, for your support! Noah and Jim were happy to help you and we appreciate both your business and your five-star review!

May 19, 2019

Easy to do business with Found a used car here. From Cameron to the manager to finance, everyone was easy to work with and didn't try and push stuff I didn't want or need. D More

by Used car buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Cameron Carlotta
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, for your five-star review! Cameron was pleased to meet you and we appreciate your business and look forward to taking care of you for years to come.

May 15, 2019

Highly recommend this dealer! Great and timely service at Zimmer. Price was very reasonable and they did exactly what I asked without trying to upsell me. Family owned and operated More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Horton
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Jeep girl, thank you very much for your kudos! Enjoy your new Jeep and we will see ya on the trails!

May 09, 2019

Good experience Cameron is a very nice guy. Friendly and answered all our questions. Everyone we dealt with at Zimmer was great! I would recommend this dealer More

by Sharpy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Cameron Carlotta
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Sharpy, for your support! Cameron was pleased to work with you and we appreciate your five-star review!

May 08, 2019

Love our New Jeep Wrangler!!! Thanks Mike!!! Let me start by saying Mike was nothing but amazing!!! Got us in the Jeep Wrangler Unlimited Sport JL we wanted and in the color with the features!!! More

by Turnersteph72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garrison
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! We are very pleased to have earned your business especially having been a long-time Ford owner. Thank you for your kudos about Mike and we look forward to taking care of you for years to come!

May 08, 2019

Great Experience We had a great experience at Zimmer. Our salesman, Cam, went over everything thoroughly and was easy to work with. Finance was also very straightforwa More

by Hstephenson2x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Carlotta
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! We are very pleased to have earned your business. Thank you for your kudos about Cameron and we will see ya on the trails!

May 07, 2019

Poor. March 13 we brought the car in right before close because smoke was rolling out from under the hood. The AC had been making noises prior to that and More

by jjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Wuest
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

We do hold ourselves accountable for giving the best service possible and it is unfortunate that your initial repair coincided with your radiator needing to be replaced. As both our Service Advisor and Lead Tech explained, the radiator leak was not nor could not be caused by the AC compressor or its removal. The leak we diagnosed appeared to have been a slow leak that was draining down the side of the radiator and into the lower core support, hence why it was difficult to find. We provided a courtesy car free of charge, discounted both the labor amount and reduced the cost of the parts involved substantially in doing our best to repair your vehicle under these circumstances. While we are disappointed that our efforts to take care of you did not meet your expectations, we do wish you well and, should the need arise, be happy to assist you in the future.

May 07, 2019

3rd car purchase with Bryan - he is the best 4 years ago, after hearing good things about Bryan I went in to look at vehicles, I knew I needed one but was not sure what I wanted. Bryan was very More

by newjeepcherokee16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Jim Marsh, Bryan Marsh
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review and for your continued support! We also are grateful for your kudos about Bryan! Enjoy your new Jeep and thanks again for your kind words.

May 03, 2019

The best staff in the tristate From the time that I moved up here 12 years ago I've always had great service here. And the team has always been courteous and friendly. More

by Challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer, Tony Fritsch, Tim Hicks, Gabe Wassem, Dakota Horton, Amy Wuest
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for letting us work on your Challenger. Our thanks to you for the five-star review and we look forward to taking care of you for years to come!

May 02, 2019

Extremely pleasant and professional My 18 year old grandson purchased his first car. Jerry Smith took his time and explained every detail and answered all of my grandson’s questions. He More

by Nana8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jerry Smith
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Nana8, for your five-star review! We are very pleased to have earned your family's business. Our thanks as well for your kind words about Jerry and we look forward to taking care of your family for years to come!

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