Zimmer Chrysler Dodge Jeep Ram
Florence, KY
Filter Reviews by Keyword
By Type
Showing 725 reviews
Service is dismissal. Takes forever to get an appointment and seems the are so backed up that it took 3 days to determine they could find nothing with my vehicle. I coul Takes forever to get an appointment and seems the are so backed up that it took 3 days to determine they could find nothing with my vehicle. I could understand 10 days to get appointment but then should not be so overbooked they cannot turn my vehicle around. Purchased from Zimmer to support local dealer, which they supported me back. Serivce Rep was good enought just second time they have done this to me on service, first time they forget the vehicle was there.... More
I recently took my Jeep Wrangler Rubicon to Zimmer Chrysler for an oil change, and I must say, the service I received was nothing short of exceptional. From the moment I arrived, the staff was welcomi Chrysler for an oil change, and I must say, the service I received was nothing short of exceptional. From the moment I arrived, the staff was welcoming and professional, ensuring that my vehicle was taken care of promptly and efficiently. The service team was knowledgeable and took the time to explain the process to me, offering valuable advice on maintaining my Rubicon in top condition. They were thorough in their work, using high-quality oil and parts that are best suited for my vehicle, which gives me peace of mind knowing my Jeep is in good hands. Not only was the oil change completed in a timely manner, but the staff also conducted a quick inspection to ensure everything else was in order, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction truly stood out. The waiting area was clean and comfortable, making my short wait pleasant. Pricing was transparent and fair, with no unexpected costs added. I left Zimmer Chrysler feeling confident and satisfied with the service provided. It's clear they value their customers and take pride in delivering top-notch service. I highly recommend Zimmer Chrysler to any Jeep owner looking for reliable, professional service. My Jeep Wrangler Rubicon and I will definitely be returning for future service needs. Thank you, Zimmer Chrysler team, for making my service experience so positive! More
Everyone is friendly, knowledgeable & courteous. Easy to schedule a service appointment & kept me informed during my appointment about the service on my car, while I waited in the comfortable wait Easy to schedule a service appointment & kept me informed during my appointment about the service on my car, while I waited in the comfortable waiting area. More
Called for an oil change, got me in next day, it took about 30 minutes, which I thought was reasonable. The staff I interacted with was very kind and helpful, very pleased with the service. about 30 minutes, which I thought was reasonable. The staff I interacted with was very kind and helpful, very pleased with the service. More