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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

March 19, 2021

The folks at Zimmer got us right in when I called about our recall notice. On the morning of our service, we arrived and they seated us in their comfortable waiting area. They completed the service and h More

by nmyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 22, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us on your overall experience at the dealership! Your five-stars and recommendation mean the most to us. Thank you!

March 18, 2021

I worked with Nate and Jason for my new lease on a 2021 Ram Bighorn. I scheduled the appointment and was greeted and handed the keys when I arrived. Came back after a test drive and they had most of my p More

by MikeJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Nate Hogel, Jason Zylka
Mar 19, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Mike, we appreciate you taking the time to leave feedback with us on your overall experience at the dealership with Nate and Jason! Congrats on your second purchase! We are elated to have you as part of the Zimmer family!

March 13, 2021

Dealer was easy work with , Jason was extreme helpful and knowledgeable about the Jeep product line Tony in Finance was also very helpful throughout the process More

by Mdw961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jason Zylka
Mar 15, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the five-stars and feedback! We are elated to learn that Jason and Tony were such a pleasure to work with! If you ever need anything, be sure to let us know!

March 12, 2021

They were friendly and did exactly what they were supposed to do THE pricing was what they told me. So far the car is running fine More

by ronhutchins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara
Mar 15, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback, Ron! If you ever need anything, be sure to let us know. Take care!

March 02, 2021

Great people... great experience .. will be back when we need a new car.. thanks a lot to you all.. customer for 6 years and will be back More

by Michael
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Cameron Carlotta
Mar 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Michael, for the feedback and five-stars. We are elated to have you as a part of the Zimmer family!

March 01, 2021

Big fan of this place. I have done business with Nate Hogel 5 times throughout the years and I'd recommend him to anyone. No pressure, just facts. Jason Z and Jim also helped out, good group here. More

by Mizer43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Nate Hogel, Jason Zylka
Mar 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave feedback with us! We strive to have excellent customer care at all times to ensure that everyone is treated like family. If you ever need anything, be sure to let us know. Take care!

February 20, 2021

Charlie was easy to work with and worked to get lower payments. We’d utilize him again if we wanted to buy another vehicle there. More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Charlie Bisang
Feb 22, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

JH, we are elated to know that Charlie was such a pleasure to work with! We hope to see you again soon. Take care!

February 19, 2021

Zimmer is a great Chrysler dealership. I have had only good experiences with their sales office when I bought this vehicle 4 years ago, and the service department on this occasion and on previous routine More

by slsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edgley, Jessica Spegal
February 17, 2021

ZIMMER Scott & Tesara did a great job getting me in and out with an emergency situation (given the large snowfall and my pending travel out of the region for work) on my 4WD mechanism (actuator). They were More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara, Rich Zimmer, Bill Willett, Amanda Dorger, Scott Wehrle
Feb 18, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Mike, thank you so much for taking the time to leave feedback with us on your overall experience! We are thrilled to know that Tesara and Scott were such a pleasure to work with! Your high rating and recommendation mean the most to us. Thank you!

February 08, 2021

I brought our new Jeep in for warranty work. Check in with Jessica (?- blond hair) was normal. However the young lady who turned my Jeep over at check out had a particularly short and snarky attitude. More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Feb 09, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for letting us know about this, Kimberly. Here at Zimmer we want every one of our guests to feel comfortable and relaxed and are concerned to learn that might not have been your experience. Please feel free to reach out to Deric Massie at dmassie@zimmermotors.com to talk further on this matter. Thank you.

Feb 09, 2021 -

Kimberly responded

No worries at all at this point. I just felt it should be brought to someone’s attention. I’ve worked in direct customer service for 35 years and I understand the importance. Thank you for responding.

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