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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

April 05, 2021

This is a fantastic dealership to work with and Cam Carlotta is terrific. I purchased a 2021 Jeep Wrangler Willy's and could not be happier with the purchase as well as the buying experience. Cam was More

by Melinda Hankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Carlotta
Apr 06, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Melinda, for the five-star feedback on your overall experience! We are thrilled to know that Cam was such a pleasure to work with. Congrats on your 2021 Jeep Wrangler Willy's! We are elated to have you as a part of the Zimmer family!

April 04, 2021

Service adviser was very rude to me. He walked away while I was talking to him. He needs to treat customers with respect. Is this how they treat everyone there? Very disappointed. More

by kfarmerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Edgley, Jessica Spegal
Apr 05, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for bringing your experience to our attention, Kfarmed. We consider communication to be a priority here at Zimmer. If you’re concerned that you didn’t receive the support you needed, we apologize and would like to remedy that immediately. Please feel free to reach out to Deric Massie at dmassie@zimmermotors.com to talk further. Thank you.

April 02, 2021

I inquired about a few vehicles here and thankfully Cameron was who ended up helping me out. He listened to what I was asking for and needed. When I mentioned shopping around other dealers he was under More

by Ali T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Tony Fritsch, Cameron Carlotta
Apr 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are so elated to know that your overall experience at the dealership with Cameron was top-notch, Ali. We strive to have excellent customer care at all times to ensure that everyone is treated like family. We will be sure to share your feedback with Cameron. If you ever need anything, be sure to let us know. We look forward to seeing you again. Welcome to the Zimmer family!

April 01, 2021

Not happy!! What was supposed to be a recall only taking 1-11/2 hours ended up being 3 hours plus waiting with no update until I asked. More

by gccutter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Names not available
Apr 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We’re sorry to hear that you had a less-than-satisfying experience, Gccutter. Our Service team prides themselves on providing the highest-quality service, with the fastest possible turnaround. We certainly apologize for any inconvenience you may have experienced during your recent service. Please feel free to reach out to Deric Massie at dmassie@zimmermotors.com to talk further on this matter. Thank you.

April 01, 2021

Zimmer has always done exceptionally good service on our Jeep vehicles and have knowledgeable service advisors who are always friendly and courteous. The facility is also always clean and well lit. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara in Service Department
Apr 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Larry, for the excellent overall feedback on your experience at the dealership! We are elated to know that the service you received was top-notch! We hope to see you around soon. Take care!

April 01, 2021

Jason and tony were awesome!!! Would highly recommend to anyone. I love my truck and am so thankful for these two for it. They went out of their way to help me get approved when they didn’t have to. More

by mikeking292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jason Zylka
Apr 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Mike, we are elated to know that Jason and Tony were such a pleasure to work with. Your five-stars and recommendation mean the most to us. Thank you!

March 29, 2021

Second vehicle since Christmas. Can’t beat this place. You’ll love it. If I have to do it again we will be back for sure. More

by Peeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Jeff Henderson, Charlie Bisang, Cameron Carlotta, Calvin Hensley, Nate Hogel, Christina Cain, Deric Massie, Mark Bandurske
Mar 30, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We truly appreciate your overall feedback, Peeon! We hope to see you again soon. Take care!

March 24, 2021

Great dealership and great people to work with. No high pressure selling and the pricing, on the truck that I personally bought, was more than reasonable and better than most. I had been looking for a clea More

by jcf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zimmer, Nick O'Brien
Mar 25, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the wonderful feedback, Jcf! We strive to have great customer care at all times. Your five-stars mean the most to us. Thank you!

March 23, 2021

Highly recommend Zimmer. They get to know you and take care of you once you become a customer. I've bought my last 3 cars there. More

by HollyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer, Bill Willett, Calvin Hensley, Deric Massie
Mar 24, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave feedback with us on your overall experiences at the dealership! Your five-stars mean the most to us. Take care!

March 20, 2021

He was professional, had great knowledge about his inventory and made sure I was taken care of. He personalized my Jeep to exactly what I wanted and celebrated with me when I was geeking out about it. More

by amarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Cameron Carlotta, Jason Zylka
Mar 22, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Amarie, we appreciate you taking the time to leave feedback with us on your overall experience. We strive to have excellent customer care at all times to ensure that everyone treated like family. If you ever need anything, be sure to let us know. Take care!

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