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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

December 02, 2021

2nd time in 3 months I had my car in for the same thing. They “Said it needed a software up date and did not even put it on the rack to look at it. Now it is out of warranty and still doing the same thing More

by Linscott68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No sure of his name. He is in service
Dec 02, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for making us aware of your experience. Our Service Department is committed to offering a level of service consistent with the advanced training of our technicians. We’re understandably concerned if you feel that your recent service didn’t meet those standards. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further.

November 30, 2021

Loved my experience. Staff was very knowledgeable and very friendly. Purchasing process was painless and price was extremely fair! My first time buying from this dealer and will definitely be back to pur More

by alexmyers64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Christina Cain
Dec 01, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to know that your overall car buying experience was top-notch! Congrats on your purchase! We hope to see you again soon. Take care!

November 29, 2021

Service was quick and efficient. Explained what was done, explained options. Courteous service employees. No hassles. More

by Mogin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
Nov 30, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the feedback and five-stars, Mogin!

November 24, 2021

We took our Chrysler 300 in for a checkup with oil, filter and tires completed. Our appointment was prompt and everyone was professional. We have always used Zimmer and been totally satisfied. More

by Janette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Charlie Bisang, Calvin Hensley, Jessica Spegal
Nov 24, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Janette, for the five-stars and feedback. We are elated to know that your overall experience was top-notch!

November 22, 2021

Service on my 2017 Jeep Cherokee has been outstanding for us. They have made sure everything has been checked and tell us about it even though they did not have to check each item! Will probably buy anothe More

by Oldcutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Nov 23, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave feedback with us! We are elated to know that your overall experience was top-notch. We look forward to seeing you in the future!

November 13, 2021

Tessera and zimmer team were able to quickly handle an emergency repair and identify another potential issue. These folks were on top of their game. To spend time with the mechanic doing the work and lear More

by dkidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Nov 15, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for sharing feedback with us! We are elated to have you as part of the Zimmer family!

November 12, 2021

Pleasant people to deal with. They found my problem, took care of it. I had a short wait, and I was told what the problem was. More

by Donald Overman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
November 12, 2021

They just don’t care about the customers in service department just about the money More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their names
Nov 15, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for making us aware of your experience. Our Service Department is committed to offering a level of service consistent with the advanced training of our technicians. We’re understandably concerned if you feel that your recent service didn’t meet those standards. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further.

November 11, 2021

I enjoyed my experience in purchasing my Jeep. Very professional, courteous, clean and well balanced dealership. More

by kkholliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Tony Fritsch, Nick O'Brien, Nate Hogel, Christina Cain
Nov 12, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Congrats on your jeep! We are happy to have you as part of the Zimmer family!

November 06, 2021

Ordered a 2022 Dodge Ram Big Horn edition over the summer. Worked with Christina Cain at the dealership. She was extremely helpful in helping my Wife and I through estimates for the builds I looked More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Nate Hogel, Christina Cain
Nov 08, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Jeff, thank you so much for taking the time to leave feedback with us! We are elated to know that Christina, Nate, and Tony were such a pleasure to work with during you and your wife's car buying experience! We are happy to have you as part of the Zimmer family. We hope to see you again soon!

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