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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

January 03, 2022

ZIMMER Dealership is doing good keeping up with the things that go wrong with our two vehicles (Tesara’s great) but lot of unexpected repairs in both the Journey and RAM 2500 ! And it cost $100 every More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesara
Jan 04, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Mike, for the feedback and high rating. If you ever need anything, be sure to let us know!

December 23, 2021

I give my experience of building and purchase 5 stars!!! My sales guy, Nate Hogle continues to go above and beyond to help address issues I am having and concerns with the service department. I wouldn’t giv More

by jlbowlinrn05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hogel, Scott Wehrle
Dec 27, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are thrilled to know that you had a positive experience at the dealership with Nate. We strive to have excellent customer care at all times to ensure that everyone is treated like family!

December 22, 2021

Great service in the body shop...whish I could say the same about the service department but service advisor was terrible on several occasions....won't go back there..... More

by kennethshinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tesara service advisor was very rude and unprofessional.....
Dec 23, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for making us aware of your experience. Our Service Department is committed to offering a level of service consistent with the advanced training of our technicians. We’re understandably concerned if you feel that your recent service didn’t meet those standards. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further.

December 20, 2021

The dealer checked in, assessed and completed my repair in a timely manner. Checking out the vehicle and payment was very easy with the online process. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
Dec 22, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the feedback and five-stars, JR!

December 19, 2021

Went looking for a Jeep, traded in 2 vehicles and they made it so easy to do. Absolutely love my Jeep! More

by Kim Fey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Calvin Hensley, Christina Cain
Dec 20, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Kim, we are happy to know that you had a wonderful car buying experience. Congrats on your Jeep!

December 11, 2021

Been dealing with Zimmer for 30 years and they’ve always been honest, thorough and on schedule. They’re my go to dealer. More

by eahlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
Dec 13, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We truly appreciate your feedback!

December 10, 2021

Nick O’brian is an excellent salesman he listens to your needs and budget and what you use of the vehicle is and finds the perfect vehicle that will best work for you and your needs weather it new or used. More

by John F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Tony Fritsch, Nick O'Brien
Dec 13, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

John, your feedback and recommendation mean so much to us. Thank you!

December 09, 2021

I worked with Nate Hogel and Christina Cain, both were very knowledgeable and helpful with my purchase. I was very happy with my experience with both at Zimmer and would go back to them again! More

by hartly826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsh, Jim, Nate Hogel, Christina Cain
Dec 10, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are happy to know that Nate was such a pleasure to work with during your car buying experience! We look forward to seeing you again. Take care!

December 07, 2021

Customer service has gone down since my first purchase. Prices have increased in a manner that is not competitive with other oil change companies More

by jules121776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Marsh, Cameron Carlotta, Scott Wehrle, Jessica Spegal
December 06, 2021

Everyone for sales , to management to finance were extremely friendly and helpful. Was a great car buying experience. More

by Budman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Mark Bandurske, Travis Piccirillo
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