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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 727 reviews
February 21, 2022
Have been a customer of Zimmer Motors for a long time and they always do a great job of satisfying the customer. Their service is top notch and Calvin was tremendous to work with and very patient with us as they always do a great job of satisfying the customer. Their service is top notch and Calvin was tremendous to work with and very patient with us as we bought our Jeep. Would highly recommend him to others. More
by ukjeff
Employees Worked With
Jim Marsh, Calvin Hensley
February 10, 2022
I feel it’s really unethical and impersonal to text a customer who purchased there vehicle from that dealership regarding repairs and costs. What happen to a personal phone call? Also no one can take a p customer who purchased there vehicle from that dealership regarding repairs and costs. What happen to a personal phone call? Also no one can take a payment over the phone, please text the link!!! More
by Sandracharles9
Employees Worked With
Tesara Short
February 08, 2022
Had a starting issue with my car. Was at Dealership for Had a starting issue with my car. Was at Dealership for 17 days, not one Phone call to let me know status of issue. No service was performed to f Had a starting issue with my car. Was at Dealership for 17 days, not one Phone call to let me know status of issue. No service was performed to fix the issue, still charged me $155.00. I would not recommend you Take your vehicle here for Service, find another dealer. Certainly would not buy a vehicle here after my lousy service experience!!! More
by robertmears13
Employees Worked With
Scott Wehrle, Jessica Spegal
February 02, 2022
Told 2-3 days to install a battery and replace relay and clear a code. Took over a week and $590.00. Must be a premium battery. Three+ hours really for replacing a battery no paper floor mats in vehicle gr clear a code. Took over a week and $590.00. Must be a premium battery. Three+ hours really for replacing a battery no paper floor mats in vehicle grease prints on body of car. Not impressed with duration of repairs. I feel that the bait and switch tactic was applied. Will not be back. More
by nlankheit
Employees Worked With
Jessica Spegal
January 31, 2022
My car is now having issues I did not have prior to my appointment. The effort it took to schedule a shuttle to pick me up and take me back to the dealership was absurd. No one ever returned my call. I en appointment. The effort it took to schedule a shuttle to pick me up and take me back to the dealership was absurd. No one ever returned my call. I ended up having to find my own ride. When I got there a man was standing by the shuttle smoking a cigarette and my car was covered in snow. My “service advisor” who’s supposed to tend to “anything I need” was completely oblivious and let the receptionist know she’s not the one to schedule shuttles… More
by smh
Employees Worked With
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