Zimmer Chrysler Dodge Jeep Ram

Have been a customer of Zimmer Motors for a long time and they always do a great job of satisfying the customer. Their service is top notch and Calvin was tremendous to work with and very patient with us as they always do a great job of satisfying the customer. Their service is top notch and Calvin was tremendous to work with and very patient with us as we bought our Jeep. Would highly recommend him to others. More

Happy with Zimmer very unhappy with Jeep! !!!! Contact me for more information. Very unhappy. Very poor!!! !!!! Contact me for more information. Very unhappy. Very poor!!! More

Great Customer Service. Very friendly and helpful. I have had my car serviced there since I purchased it. had my car serviced there since I purchased it. More

I feel it’s really unethical and impersonal to text a customer who purchased there vehicle from that dealership regarding repairs and costs. What happen to a personal phone call? Also no one can take a p customer who purchased there vehicle from that dealership regarding repairs and costs. What happen to a personal phone call? Also no one can take a payment over the phone, please text the link!!! More

Told 2-3 days to install a battery and replace relay and clear a code. Took over a week and $590.00. Must be a premium battery. Three+ hours really for replacing a battery no paper floor mats in vehicle gr clear a code. Took over a week and $590.00. Must be a premium battery. Three+ hours really for replacing a battery no paper floor mats in vehicle grease prints on body of car. Not impressed with duration of repairs. I feel that the bait and switch tactic was applied. Will not be back. More

Very helpful friendly staff. I was takin in on time updated. And finished when promised updated. And finished when promised More

The fact I have taken the time to write this shows how frustrated this place as made me. My sales guy was nice and the finance team was nice but everything went down hill after I bought the vehicle. Whe frustrated this place as made me. My sales guy was nice and the finance team was nice but everything went down hill after I bought the vehicle. When I purchased the vehicle I was told that they needed to contact the previous owner to bring in the second key because I assume it was a fresh trade in. I thought no big deal. I then received a call within a few days from the finance team that there was an error on the paperwork for my trade that they wrote the VIN down wrong and i needed to come in asap to fix it which i did. I politely waited almost a week and heard nothing about the key situation. I called and spoke to a very rude receptionist who immediately got defensive on the phone when I called and was trying to find out what was going on. I had to call back because no one returned my call because I’m pretty sure she never told them. Now I go in to finally get the key made two weeks after i purchased the car and my sales guy had set everything up with the service department in fact he made the appointment and told me to show up at 7am today. when I show up the woman that help me was rude and acted like I was a huge inconvenience to her for being there. So far I’m not impressed by their customer service and I’m very disappointed because I also was sold a service deal with this vehicle. They need to work on their staff actually being polite to their customers. More