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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

April 15, 2022

Service Department is always easy to work with for scheduling, are friendly, and keep me updated on anything they find that needs attention. When it’s time to buy my next vehicle, Zimmer will be my f More

by Mhubbard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Apr 18, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your five-stars and feedback! We look forward to seeing you again. Take care!

April 13, 2022

They were awesome! Let my kid run around like a maniac & were very sweet to him. Very professional & prompt. More

by Jaylstearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
Apr 14, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Jaylstearns, for the five-star feedback! We hope to see you again soon!

March 28, 2022

Zimmer Motors is a good place to do business. Employees are skilled and competent. Never try to upset or recommend unnecessary procedures or services. Honest and efficient. More

by rbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
March 28, 2022

Wonderful customer service and care from everyone at Zimmer CDJR. I purchased a Jeep Wrangler from them in summer of 2020 and come back for all of my service. I am completely satisfied and feel very tak More

by awilliamsnsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Henderson
March 28, 2022

Always friendly and courteous service in the showroom and in service area. Highly recommend this dealership. More

by Ldunaway101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wehrle, Jessica Spegal
Mar 28, 2022 -

Ldunaway101 responded

Thank you!!!

March 28, 2022

The lady who took care of me was excellent service went smooth and very friendly More

by jvo1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Mar 29, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your feedback and five-stars. We hope to see you again soon. Take care!

March 26, 2022

I was sent this survey and right now with the service I received would not be a good one! Thanks for sending this survey to my messages! More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Wehrle, Jessica Spegal
Mar 28, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for letting us know about this, Gina. Our Service team prides themselves on providing the highest-quality service, with the fastest possible turnaround. We certainly apologize for any inconvenience you may have experienced during your recent service. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further. Thank you.

Apr 04, 2022 -

Gina responded

I have message him with no respond! This dealership sucks!

March 25, 2022

Had my Van for 2 1/2 months. It was hard getting in touch with the receptionist about my the status of my car. She never returned my phone calls I would leave her voicemails and More

by AmberMum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tesara
Apr 05, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We are sorry that we had your vehicle so long. There are backorders and supplier issues causing parts delays that we are fighting through each and every day. We are sorry that our communication was non existent, we are working to fix our issues. Thank you for your feedback. Deric

March 24, 2022

Happy with the service i got. Everyone was very pleasant and was surprised at how quickly my service was done More

by mcmackinjody
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Mar 25, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write a review! We are ecstatic that you had such a good experience with us. Customer satisfaction is something we strive for every day! We hope to see you again soon. Take care!

March 23, 2022

Vague information. Wanted $1000 for two tires. Never told me about buy 3 get 1 free. Charged for free rotation, wouldn’t do it because 30,000 mile tires showed belts More

by hollyxp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Spegal
Mar 23, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Holly, thank you for making us aware of your experience. We consider communication to be a priority here at Zimmer. If you’re concerned that you didn’t receive the support you needed, we apologize and would like to remedy that immediately. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further. Thank you!

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