Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Great family run business! I’ve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to wo I’ve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to work with. Thank-you once again Tesara, Jacob, & Catherine! More
Dealer seems to be very quiet about fixing warranty issues. A dead battery that is 2-1/2 years old should have been explained to me, not just changed. What is the warranty on the new battery? 2-1/2 yea issues. A dead battery that is 2-1/2 years old should have been explained to me, not just changed. What is the warranty on the new battery? 2-1/2 years? I don’t know. Sad. Bryan did the best he could. He DID walk me to my Jeep after the service instead of handing me my key fob and tell me it’s outside. More
Brought my vehicle in for a recall repair and free oil change and they tried to charge me $144 for air filters that I did not request or authorize. After arguing for 15 minutes they finally removed the c change and they tried to charge me $144 for air filters that I did not request or authorize. After arguing for 15 minutes they finally removed the charge. More
Schedule oil change online for my ram 2500. my total online said it would be $79 for Oil change with 7 quarts of 0-W40 oil.I checked out, they try to charge me $160. I asked them why they were my total online said it would be $79 for Oil change with 7 quarts of 0-W40 oil.I checked out, they try to charge me $160. I asked them why they were charging me more than what I was quoted online. I was told they charge more for 0-W40. I showed them my quote online that it included 0-W40 oil. He went and got somebody else, and she was telling me that they’re online prices is not correct. She did drop the price to $115 because I also got a tire rotation but the tire rotation was supposed to be included with the oil change. If this is the kind of shady practices they’re going to pull I will not buy a vehicle from them or trust them to work on my vehicle again. More