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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
726 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 726 reviews

September 06, 2022

This dealership goes above and beyond. Salesman Zach Judd was super knowledgeable friendly and went above and beyond to help me find the car I was looking for. I highly recommend Zimmer! More

by Workking84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bandurske, Zach Judd
Sep 07, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We're delighted you've enjoyed your purchase and we hope you continue to enjoy it for many years to come. Should you need any assistance, please let us know.

September 01, 2022

Recommended by a friend, who only buys his vehicles from Zimmer. He was right about the low pressure very accommodating experience. Both myself and my wife were very comfortable while first building a truck More

by Jfausz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Cameron Carlotta
Sep 02, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review. We are grateful for being your dealership of choice and look forward to having you back again soon!

August 27, 2022

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by rustybrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Aug 29, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to know that you had a great experience! Thank you for the five-stars and feedback!

August 26, 2022

The service writer Theresa provided great customer service! The Jeep service was completed in a timely manner. More

by Greg.Hawes1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa in the service department
Aug 29, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Greg, for the five-stars and feedback. We hope to see you again soon!

August 24, 2022

Oil change, didn’t latch hood when completed. Argued over using coupon. Something about corporate versus dealer. Who cares, if I get a coupon from Kroger, I am going to my closest Kroger More

by deonwood212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Stephanie Molique
Aug 25, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We’re sorry to hear that you had a less-than-satisfying experience. Our team prides themselves on providing prompt and helpful correspondence to anyone interested in doing business with our dealership. If you feel this was missing from your experience, we’re glad you reached out. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further. Thank you.

August 18, 2022

Very helpful employees. I greatly appreciated the transportation to & from my home. Love the great service. More

by Ssharpfs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 19, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a positive review. We always put our customers first, so we can't wait to have you back!

August 05, 2022

I have had an electrical issue for over a year. They have worked hard at getting the issue fixed. Although they are still trying to resolve the issue. More

by Marmstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jessica Spegal
Aug 08, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the five-stars and feedback! Our goal is to provide great service.

July 31, 2022

Great service. Theresa great to work with. Very friendly and quick. Kept me advised on what was going on. More

by sliseral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
Aug 02, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review. We are extremely grateful for your kind words, and we are thankful for your business.

July 26, 2022

$393. 00 was too much to pay to have a new key made I will go to another dealer in the future More

by Pauleubank1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Spegal
Jul 27, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

We’re sorry to hear that you had a less-than-satisfying experience. We aim to simplify your shopping experience in all that we do, and we’re sorry to hear that your experience may not have reflected that. Please feel free to contact Deric Massie at dmassie@zimmermotors.com to discuss this matter further.

July 14, 2022

Cam was very informative & helpful! The staff went above and beyond! Super enjoyable experience! We love our new truck! More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Cameron Carlotta
Jul 15, 2022 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks so much for taking the time to leave us a review! We're so happy to hear you had a great experience with us.

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