Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Terrible communication. No one would call back. Had to leave 3 messages in one day and still no call back. On the fifth try I finally got someone. My car was to be ready one No one would call back. Had to leave 3 messages in one day and still no call back. On the fifth try I finally got someone. My car was to be ready one day and no one would call me. They kept it another day for no reason. Bad service is all I can say. More
Very professional and friendly staff who are knowledgeable and ready to serve. They did an excellent job on my jeep's brakes. Thank you Zimmer Staff. knowledgeable and ready to serve. They did an excellent job on my jeep's brakes. Thank you Zimmer Staff. More
Took wrangler in to diagnose a misfire, sat for 1 day because a qualified tech wasn't available. The next day they changed a spark plug on the cylinder having the issue, I got a call saying they needed t because a qualified tech wasn't available. The next day they changed a spark plug on the cylinder having the issue, I got a call saying they needed to to dug further to check the lifters, another $400 on top of the original diagnostic charge. I told them to put it back together and I'd pick it up, I was then offered $12000 because it supposedly had a bad engine and they would absorb the cost. I took it home and changed all the spark plates, coils and the 1 fuel injector and it runs great. I hate dishonesty, never again More