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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

Overview
Reviews
4.2
723 Reviews
Call Dealership (859) 525-1344
View Awards

1086 Burlington Pike

Florence, KY

41042

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Showing 723 reviews

April 17, 2023

The service appointment was made and began as scheduled, the vehicle was serviced quickly, no issues! More

by Jasonp_3673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Report | Print
Apr 18, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We are delighted to hear you experienced great customer service and support!

April 13, 2023

Very quick today Stephanie was nice to work with Great customer service in which I appreciate More

by loristrothman
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Apr 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the five stars and kind words! We hope to see you again soon!

April 11, 2023

Attempted to schedule a service appointment four times and got a hangup each time. Sorry I bought a new car from Zimmer! More

by sawdust
Recommend Dealer
No
Employees Worked With
Could not get through!
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Apr 11, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced while attempting to schedule a service appointment with us. We understand that your time is valuable, and we regret that we failed to meet your expectations in this regard. We take your feedback seriously and will be looking into the matter to identify the root cause of the problem and make the necessary improvements to prevent such occurrences in the future. We would like the opportunity to make it right and earn back your trust. Please do not hesitate to reach out to Lorenzo Serrano lserrano@zimmermotors.com or call Lorenzo at (859)-657-5606. Thank you again for bringing this to our attention. We look forward to the opportunity to serve you better in the future.

April 06, 2023

Brian was very friendly and helpful. My service appointment was on time, quick and efficient. More

by hawkandmichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 07, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Brian, for the feedback and five-stars! We truly appreciate it!

March 28, 2023

Excellent dealership staff in the service department was able to get my vehicle serviced despite being fully booked. More

by Patrick.yakir
Recommend Dealer
Yes
Employees Worked With
Bryan , Stephanie Moliqueq
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Mar 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We value your business and appreciate the opportunity to assist you with your automotive needs.

Mar 31, 2023 -

Patrick.yakir responded

Excellent dealership

March 27, 2023

Everyone was very helpful. They had the truck I wanted in the color I wanted. The sale only took about 2 hours from start to finish More

by Namrednos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Wassem
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Mar 28, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad you enjoyed your shopping experience. It was a pleasure working with you, and we hope to see you again soon!

March 14, 2023

Service department was just awesome, friendly and professional. Brought truck in for oil change and cabin filter change, kept me informed the whole time while I waited More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Report | Print
Mar 15, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Mike, we are elated to know that your overall experience was top-notch! If you ever need anything, be sure to let us know!

March 13, 2023

Friendly, good workmanship, nice facility. Didnt have an appointment but they took my jeep in for service. All smooth. Ran well. More

by dmcgraw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Simon. , Stephanie Moliqueq
Report | Print
Mar 14, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave feedback with us! If you ever need anything, be sure to let us know. Take care!

March 10, 2023

Zimmer Motors was very accommodating in letting me get my car serviced in a timely manner More

by Tjsrph83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Report | Print
Mar 13, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks so much for taking the time to leave us a review! We're so happy to hear you had a great experience with us.

March 03, 2023

Fast and friendly. Kept me in the loop the entire time my vehicle was being serviced. Stephanie was super friendly. More

by clawrence1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Report | Print
Mar 06, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! If you ever need anything, be sure to let us know. Take care!

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