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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
722 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 722 reviews

May 10, 2023

Great,professional staff. Everyone was so nice! Travis was very helpful, friendly and professional and stayed in touch with us as our order progressed through the delivery sy More

by giasmia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Zimmer, Barry Greber, Tesara Short, Nellie Zimmer, Nick O'Brien, Christina Cain, Travis Piccirillo
May 15, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We're so thrilled that you had such a great experience with us, and we really appreciate you taking the time to give us such a glowing review!

May 15, 2023 -

giasmia responded

My wife and I would like to thank Travis and Zimmer Chrysler Dodge Jeep Ram for a wonderful experience when we bought our 2023 1500 Ram truck. All the staff was great and Nellie sealed the deal.

May 09, 2023

The Service Advisor was very professional, courteous and friendly. The service was very quick and efficient More

by ks470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
May 15, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We really value your business. Have a great day!

May 04, 2023

Salesperson was awesome and helpful. Finance guy was awesome and helpful. Clean up boy did awesome in cleaning the truck More

by Jason.russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Russell , John Zimmer, Tesara Short, Christina Cain
May 15, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We value your business and appreciate the opportunity to assist you with your automotive needs.

May 03, 2023

I am pleased with the service we’ve received over the many years we’ve been a customer More

by Leonardschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
May 03, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We are happy to have you as part of the Zimmer family!

May 02, 2023

Easy appt. scheduling and good service. Our advisor, Stephanie was very helpful and informative. We will be back for our next scheduled maintenance. More

by ralphncathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
May 03, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review. We look forward to inviting you back for future services! Have a fantastic day.

May 02, 2023

The service department is very disorganized. On Friday 5/28/2023 I had to make 22 phone calls before any one would help. That was a forwarding call to the GM. On one of those calls I wait More

by glinton
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wehrle
April 29, 2023

Couldn't have asked for a smoother experience getting a recall repaired. Communication from service was top notch. More

by BSMITH5977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
May 02, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We value your business and appreciate the opportunity to assist you with your automotive needs.

April 28, 2023

Awesome salesperson, awesome finance guy and awesome clean up boy Will buy more cars in the future from zimmer More

by Jason.russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Christina Cain
May 01, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We’re so glad your experience with us was a great one, and we can’t wait to help you with your next car!

April 27, 2023

I’m happy with my purchase 3 years ago but not always satisfied with the service department. More

by tomwesseling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Apr 28, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Our team is committed to 100% customer satisfaction. If you're not completely satisfied with your experience here, let us know. We will do everything we can to rectify the problem immediately. Please feel free to contact Lorenzo Serrano lserrano@zimmermotors.com to discuss this matter further.

April 17, 2023

The service appointment was made and began as scheduled, the vehicle was serviced quickly, no issues! More

by Jasonp_3673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Apr 18, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We are delighted to hear you experienced great customer service and support!

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