Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Great,professional staff. Everyone was so nice! Travis was very helpful, friendly and professional and stayed in touch with us as our order progressed through the delivery sy Everyone was so nice! Travis was very helpful, friendly and professional and stayed in touch with us as our order progressed through the delivery system. Dealership exceptionally clean and organized. And we got to meet Nellie who sealed the deal. Zimmer Motors is all they advertise. A friendly , family owned business with great staff. I’ve already recommended them to friends, family and even strangers. I will be returning for all my service needs! More
Salesperson was awesome and helpful. Finance guy was awesome and helpful. Clean up boy did awesome in cleaning the truck Finance guy was awesome and helpful. Clean up boy did awesome in cleaning the truck More
Easy appt. scheduling and good service. Our advisor, Stephanie was very helpful and informative. We will be back for our next scheduled maintenance. scheduling and good service. Our advisor, Stephanie was very helpful and informative. We will be back for our next scheduled maintenance. More
The service department is very disorganized. On Friday 5/28/2023 I had to make 22 phone calls before any one would help. That was a forwarding call to the GM. On one of those calls I wait On Friday 5/28/2023 I had to make 22 phone calls before any one would help. That was a forwarding call to the GM. On one of those calls I waited for 23 minutes for a lady service advisor to check on my truck to only be hung up on. This isn’t my first bad experience with this service department. I’ve been dealing with them for almost 9 years with this truck. I can honestly say most of my experiences have been negative. The GM was great. Brian my service advisor I really have zone complain’s with. It’s the over all the way the service department is managed. More