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Zimbrick at Fish Hatchery Road
Madison, WI
2,223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,223 Reviews of Zimbrick at Fish Hatchery Road
February 14, 2020
Tom Strahota has taken great care of my car! Zimbrick sold me a great car and serviced it very very well these many years! I also have had a very good relationship over these past years with Rob Zimbrick sold me a great car and serviced it very very well these many years! I also have had a very good relationship over these past years with Robert Billig one of your top salesmen! More
by Robert A. Bean
Verified CustomerEmployees Worked With
Robert Billig, Tom Strahota
Helpful February 14, 2020
Fast, clean., efficient I've followed this dealership since the 1960's. They have never failed me. They sell good cars and provide excellent service. Convenient location / I've followed this dealership since the 1960's. They have never failed me. They sell good cars and provide excellent service. Convenient location / attentive care. More
by nelson.ed
Employees Worked With
"Tony"
February 14, 2020
Everyone was very helpful. Made everything easy for me because I had my baby grandson with me. Explain my crv needs and gave me the support for future needs. I will be a devoted customer at Zimbrick because I had my baby grandson with me. Explain my crv needs and gave me the support for future needs. I will be a devoted customer at Zimbrick More
by JUDITH_MANSELL
Employees Worked With
Mike Werner
February 13, 2020
Disorganized First time using Zimbrick Fish Hatchery's service center with a scheduled appointment (first time owning a Honda) and when I arrived, several employee First time using Zimbrick Fish Hatchery's service center with a scheduled appointment (first time owning a Honda) and when I arrived, several employees simply walked by me and didn't even offer to help. Then those employees who were currently working with a customer took the time to say "I will be right with you". At that point, a woman had taken my keys and told me to go express, as if I knew what that meant. I then went into what I would assume was the CSR area only to have more people looking at me but not offering to assist. Finally I asked where express was and what that meant... someone was finally able to help me. I felt clueless the entire time I was in service... for an oil change of all things. I was then informed that I would need a new windshield wiper due to my driver side one breaking thanks to the recent snow storm (I mentioned this to the service adviser as I've changed my wipers a few times in the past and something seemed off about my driver side wiper) and agreed to order the new blade at $40 and that the part was not in stock but would be here the follow day around lunch time. I re-arranged my work schedule to have all of my meetings in the morning so I had better availability to go get the new windshield wiper part and have them install in but never received a phone call. Only to leave work after the service center was closed and there was now snow to deal with. I did not receive a single phone call regarding the part, whether it be in or delayed. After driving all the way home on the beltline with only visibility out of my passenger side (as they took my driver side wiper completely off), I stopped at farm n fleet and got my own windshield wiper and installed myself. Extremely disappointed in the lack of communication and service at Zimbrick Fish Hatchery. Will continue my service at Grand Canyon Drive from now on. Hoping for better service at that location. More
by SLSCHAEFER3
Employees Worked With
Cody Diedrickx, Mellissa Rupnow
February 13, 2020
Robert Billig is top notch. Smooth process, fair price, no pressure. I have bought a few cars from Robert and I wouldn’t hesitate to call him for the next one. no pressure. I have bought a few cars from Robert and I wouldn’t hesitate to call him for the next one. More
by SALMOBYFLY
Employees Worked With
Tyler Brummer, Robert Billig
February 13, 2020
Excellent service, as always Service completed within time period that was promised by serice rep. All service items were completed. Everything was explained and all questions a Service completed within time period that was promised by serice rep. All service items were completed. Everything was explained and all questions answered. Clean and comfortable waitilng room. More
by JFORREST888
Employees Worked With
Stephen Pelletier
February 13, 2020
Gregg was amazing to work with! His professionalism and knowledge is impressive and greatly appreciated! He made our experience fun, easy and we would recommend him to anyone! knowledge is impressive and greatly appreciated! He made our experience fun, easy and we would recommend him to anyone! More
by Jmonge
Employees Worked With
Anthony Saunders , Gregg Butler
February 13, 2020
The entire experience was wonderful. The facility is beautiful and inviting. Tony’s friendly and professional service was outstanding. I am so glad that I have found “my place” for service. Thanks so mu beautiful and inviting. Tony’s friendly and professional service was outstanding. I am so glad that I have found “my place” for service. Thanks so much! More
by ANNLOOMANSWENZEL
Employees Worked With
Tony Vidal
February 12, 2020
Fantastic Experience It was one of the best experiences. Bill listened and came up with options for me. I have the perfect Cvic. After I purchased the car, Bill spent t It was one of the best experiences. Bill listened and came up with options for me. I have the perfect Cvic. After I purchased the car, Bill spent time with me going over the car and answering questions. Very impressed. More
by sh4m
Employees Worked With
Mitch Garnett, Bill Bailey
February 12, 2020
Zimbrick HONDA is our go to dealer for new cars as well as all the servicing needed. We really like how they will call us after service is completed to explain what they did and make recommendations for an as all the servicing needed. We really like how they will call us after service is completed to explain what they did and make recommendations for any necessary repair. They do not insist on services that are not critical or safety related. More
by SEOW
Employees Worked With
Jill Warren, Jeff Bauhs, Tom Strahota, Mike Werner, Tim Sonday
