Zimbrick at Fish Hatchery Road

This service team goes above and beyond. They arranged an appointment for me on the same day I called, despite being busy with other clients. And they caught problems that I’d been living with (bad wiper bla appointment for me on the same day I called, despite being busy with other clients. And they caught problems that I’d been living with (bad wiper blade), and asked if they could fix it. Prices were quoted ahead of time and there were no surprises. I truly appreciate these folks. Thanks, Zimbrick! More

Great service. Stephen explained everything thoroughly and answered all of my questions! Everyone at Zimbrick is friendly, thoughtful and courteous. Couldn’t ask for a better experience, other than the ex and answered all of my questions! Everyone at Zimbrick is friendly, thoughtful and courteous. Couldn’t ask for a better experience, other than the expense... but, that’s expected! More

Awesome customer service and great people who care about you. I would recommend Zimbrick to anyone looking to buy a new or used car and as a place to go for service. you. I would recommend Zimbrick to anyone looking to buy a new or used car and as a place to go for service. More

Great Customer Service EVERY single time! Zimbrick Honda is the only place I will shop for a car or go in for service from now on. I was treated with kindness and respect from the first time Zimbrick Honda is the only place I will shop for a car or go in for service from now on. I was treated with kindness and respect from the first time I walked in the door to '"window shop" right on through the past 2 years of maintenance visits. It's rare that you find such amazing service from every person you come into contact with at a place of business, and I set the bar kind of high as a supervisor for customer service staff in health care. Keep on doing what ever you are doing to empower your staff to perform at such a high level! I feel you have very competitive and reasonable repair prices as well, and I trust that the work done is always excellent, above and beyond. I live 50 miles east of Madison and have my pick of service centers in the metro Milwaukee and Waukesha regions but as long as I'm driving … I'm making the drive to Madison! Thanks for another great experience! More

It was great. They were very personable and conscious of your time. I struggled with the Uber driver. I'd never used Uber before and he got lost finding me. Nicole went out of her way to get him located an your time. I struggled with the Uber driver. I'd never used Uber before and he got lost finding me. Nicole went out of her way to get him located and stayed with me until I was on my way. Repairs were done timely and a detailed list provided after the inspection was completed. More

Gregg is so knowledgeable and made the car buying experience a pleasure. This is my second car from Zimbrick because of their great customer service. experience a pleasure. This is my second car from Zimbrick because of their great customer service. More

Friendly, efficient, attentive, and professional. Our service attendant did a wonderful job. He kept us up to date as to the process and I had a question that he checked on and got back to me about. service attendant did a wonderful job. He kept us up to date as to the process and I had a question that he checked on and got back to me about. More

Always very helpful and great service. My maintenance on my 2012 Honda Accord has been excellent over the years. Even though my car wasn’t purchased with Zimbrick, they embraced me as a respected customer a my 2012 Honda Accord has been excellent over the years. Even though my car wasn’t purchased with Zimbrick, they embraced me as a respected customer and have maintained consistently excellent service. I especially like the free shuttle to work when I have to drop off my vehicle. More

Always great service. My appt was for a simple B1 service. I had a couple of minor nuisance issues that I talked over with the service manager. They were able to flex their schedule and fix those ite service. I had a couple of minor nuisance issues that I talked over with the service manager. They were able to flex their schedule and fix those items in addition to providing the B1. All on time. All within estimates. Super!! More

Forever Honda owner As much as I've been tempted to buy another car brand, it wouldn't be worth switching service centers. It's the absolute best on every level. As much as I've been tempted to buy another car brand, it wouldn't be worth switching service centers. It's the absolute best on every level. More