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Zimbrick at Fish Hatchery Road
Madison, WI
2,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,225 Reviews of Zimbrick at Fish Hatchery Road
Verified Customer
April 22, 2020
These people have always (four Hondas)been friendly, courteous and professional. Oh, and knowledgeable too! They know everything about Hondas and about customer service! The best! courteous and professional. Oh, and knowledgeable too! They know everything about Hondas and about customer service! The best! More
by JMOAKEY
Employees Worked With
Cole was my service rep, not on list! Five stars!
April 22, 2020
Oil change, B 1 2 service Very helpful as usual. They are taking all the safety precautions for Covid 19. I felt comfortable waiting for the car. All the areas were very cle Very helpful as usual. They are taking all the safety precautions for Covid 19. I felt comfortable waiting for the car. All the areas were very clean. More
by MOC72
Employees Worked With
Tom Strahota, Jeff Bauhs
April 22, 2020
Loved it! Fast and Easy! Amazing customer service!!!! Well definitely be coming back to this Honda! Really great job, I really do appreciate it. Thank you! Well definitely be coming back to this Honda! Really great job, I really do appreciate it. Thank you! More
by SDOLAN9696
Employees Worked With
Cole Dierickx & Buck Arbuckle
April 21, 2020
They fixed the problem - slow leak around tire pressure sensor - promptly. They are reasonably priced and don’t try to get you to have unnecessary work done. sensor - promptly. They are reasonably priced and don’t try to get you to have unnecessary work done. More
by JM
Employees Worked With
Tim Sonday
April 21, 2020
Fantastic buying experience from Robert and Mitch in financing. They made the whole process very easy during a difficult time in the world. This is my third purchase from Zimbrick Honda and I am happier financing. They made the whole process very easy during a difficult time in the world. This is my third purchase from Zimbrick Honda and I am happier every time. More
by KARPSAM
Employees Worked With
Chad Collins, Mitch Garnett, Robert Billig
April 21, 2020
Quick service during time of need I did not have an emergency but needed oil change and check over of vehicle as I drive a fair distance for my job as a nurse at a Madison hospital. It I did not have an emergency but needed oil change and check over of vehicle as I drive a fair distance for my job as a nurse at a Madison hospital. It was a comfort to know that Stephen/Zimbrick were taking the social distancing seriously and I felt very safe while my car was being worked on. I thank them from the bottom of my heart for ALWAYS good service and making sure that the customers are well cared for. I was glad to see sanitizer, masks, and good social distancing. More
by HEIDICCAMPBELL
Employees Worked With
The gentleman that accepted my vehicle into the bay (sorry not sure of name) and check out gal, Stephen Pelletier
April 21, 2020
Excellent service, completed to my satisfaction and explained in terms I understood. Social distancing was appropriately observed. Greeter wore mask. Service done timely and they called me when it was explained in terms I understood. Social distancing was appropriately observed. Greeter wore mask. Service done timely and they called me when it was ready for pickup. More
by PAMELADANIELSEN
Employees Worked With
Tom Strahota
April 20, 2020
Polite, Professional, but Safety procedures needed The service from Tom was professional and polite, and the whole team at Zimbrick did perform the requested maintenance well. I had a thorough rundown The service from Tom was professional and polite, and the whole team at Zimbrick did perform the requested maintenance well. I had a thorough rundown of the issues with my vehicle and the new Key fob has worked for me. However, only 1 employee that I saw at the time in the service center had a mask/gloves, and distance was not kept during interactions. With the COVID risk right now, and having to take an additional risk to go to the dealership that day, I really don't appreciate that. Whatever your personal opinion is regarding the safety of the matter, the governor has issued a Stay at Home order and masks have been recommended. All employees should be wearing some form of mask and gloves and keeping the recommended state distance. This was very disappointing. More
by John Galli
Employees Worked With
Tom Strahota
