Zimbrick at Fish Hatchery Road

I am in the process of replacing my 1994 Honda Accord and was having great difficulty deciding on a vehicle that offered enough utility without too much price. I went back and forth between the Fit and CRV t was having great difficulty deciding on a vehicle that offered enough utility without too much price. I went back and forth between the Fit and CRV to the point that they prepared the CRV for delivery. Rather than pick the car up we test drove both vehicles one more time, this time on the highway at normal cruising speeds. Based on that we found that the Fit was good enough and offered a fair amount of utility for lower cost. Zimbrick prepared the fit for us. I had done alot of online research regarding both cars and had forgotten to check on the location of the gas tank which is information not available online and actually difficult to find. I asked the sales rep where the tank was located. This was during the signing of the paperwork at check writing time. I admit very late in the process, but in a buyer beware world, certainly within my rights as a consumer. The sales rep became quite agitated and assured me the car was safe. He wasn't able to answer the question so he pulled in someone from service who confirmed it is directly below the driver's seat. I wasn't comfortable with that situation and let them know we would pass on the Fit. At that point, rather than engaging to determine if the CRV as a runner up would be our choice they bacame emotional and as was put by the the sales rep, "if you come back don't ask for me. Better yet, don't come back." The sales manager relayed the same sentiment shortly after. Apparently, they don't want our business if it's an inconvenience. More

I always appreciate the friendly service and attention to detail that Bob and his crew provide for my Civic. He doesn't try to sell me on anything more than what is absolutely necessary so I can trust him, i detail that Bob and his crew provide for my Civic. He doesn't try to sell me on anything more than what is absolutely necessary so I can trust him, in fact, I call him "My Bob - my dad away from home" every time I talk about him to anyone! :) More

I have been a Zimbrick customer for over 30 years. Bob Hanson has been my maintenance advisor for that whole period of time. I have always received great customer service. Appointments are always timely Hanson has been my maintenance advisor for that whole period of time. I have always received great customer service. Appointments are always timely. When I arrive I always get waited on promptly. The waiting room is outstanding, with free beverages and snacks. The quality of the work is always flawless. The entire staff is very friendly and attentative to my concerns. If general, it has always been a great overall experience. On top of that, the price is reasonable and they go out of their way to exceed my expectations. More

My name is Justin I am in the military and currently stationed in Iraq. I purchased a 2006 Infinit G35x Sedan from Gary on December 11th 2010. Working with him was a treat. I have been talking to dealer stationed in Iraq. I purchased a 2006 Infinit G35x Sedan from Gary on December 11th 2010. Working with him was a treat. I have been talking to dealers from all over the united states looking for the perfect car and Gary was by far the hardest working salesman I found. He went above and beyond to make sure that I had no doubts that I was getting a car that was in great shape. He is a very honest fellow. I will be recommending him to everybody I know. More

Excellent service and professionalism. I was in and out of the service department fast. I didn't even need to make an appointment. Everyone was friendly and helpful. My car was even cleaned before I left. of the service department fast. I didn't even need to make an appointment. Everyone was friendly and helpful. My car was even cleaned before I left. I would highly recommend Zimbrick to others. Nice work. More

We walked in and asked for the worst salesman. Clint was pointed out and did a great job. We even upgraded to the next model.Every one we came in contact with was out standing with there knowledge.This was pointed out and did a great job. We even upgraded to the next model.Every one we came in contact with was out standing with there knowledge.This was the " BEST " new car purchase we have ever had. We will pass the word along. Thank you. More

I have purchased several vehicles at Zimbrick and have received only the highest quality of service from every staff member. All of my questions are answered promptly, great financing options, always fri received only the highest quality of service from every staff member. All of my questions are answered promptly, great financing options, always friendly, very attentive to detail. Some car salespeople at other dealerships have patronized me since I am young and female, but it has never been this way at Zimbrick. I have always been treated very respectfully. Service staff are also very friendly and will go out of their way to make sure you are satisfied (e.g., giving you a ride to work after you drop off your car for an oil change). Highly recommended. More

I would never go to any other dealer, because Zimbrick is the best. I needed a car immedediatly as I was having major engine trouble. I talked to Steve Bell, who put me in touch with Chad, who found me a CRV the best. I needed a car immedediatly as I was having major engine trouble. I talked to Steve Bell, who put me in touch with Chad, who found me a CRV right away, and the financing department had my financing cleared in a couple of days. It was easy for me, fast, and very pleasant, so I will never need to look elswhere!! I have dealt with Zimbrick since 1995, and 3 different vehicles; and had only 1 minor complaint with the body shop after an accident, which was fixed very quickly and easily. The service department has also been great every time I have needed them. More

I had my Accord serviced at the West side location. People were great however, I would inform the techs to watch the oily finger when closing the doors and bonnet. Other than the smudge marks it was a People were great however, I would inform the techs to watch the oily finger when closing the doors and bonnet. Other than the smudge marks it was a great overall experience. The atmosphere is very good and the speed of service is very fast! More