
Zimbrick at Fish Hatchery Road
Madison, WI
Filter Reviews by Keyword
By Type
2,226 Reviews of Zimbrick at Fish Hatchery Road
Supreme Service with wonderful communications My names Karl Fillip and I'm ecstatic to announce that I finally purchased my 2018 Civic Type R out of state from Zimbrick Honda, WI on Oct 15th. Afte My names Karl Fillip and I'm ecstatic to announce that I finally purchased my 2018 Civic Type R out of state from Zimbrick Honda, WI on Oct 15th. After 2 months of calling local dealers here in (bay area) CA. I was literally on the verge of giving up my CTR hunt. TBH I was extremely hesitant at first, thinking out-of-state purchases would be jumping through never ending rings of fire. -WRONG! I had a close friend refer me to an excellent sales consultant by the name Robert Billig. I never seen Robert in person... but if you get chance to talk to him on the phone(which I strongly suggest) you will quickly understand that this man truly cares about his Clients and is a genuine Honda Fan. Again, I cannot emphasis how E-A-S-Y he made this transaction for me. From follow-up emails with Honda's 'IN" system on ETA of delivery to dealership, reaching out and wishing me a happy birthday, and most importantly answering my large list of questions and concerns. I truly felt like Zimbrick did all in their power to make me feel well taken care all while being 1000's of miles away from the dealership. I will continue More
Great experience This was the first time going to Zimbrick, and we were fortunate to connect with Erin as our sales rep. She is very down to earth, knowledgeable and This was the first time going to Zimbrick, and we were fortunate to connect with Erin as our sales rep. She is very down to earth, knowledgeable and answered all of our questions. Zimbrick has many vehicles to choose from and our experience after the sale has also been good. More
We had had amazing customer service from this location. We have had excellent customer service and support for several years from this location. Erin Volden and John Mather provide top notch customer care a We have had excellent customer service and support for several years from this location. Erin Volden and John Mather provide top notch customer care and follow through. More
Post Crash - Needed Help, Fast One fender-bender and a totaled car later, I reached out to Gregg to help me find a new vehicle. When I came in to the dealership - we first found a One fender-bender and a totaled car later, I reached out to Gregg to help me find a new vehicle. When I came in to the dealership - we first found a handful of cars that met my budget and wants/needs. He then allowed me to test drive them all, no time limit, no push or rush. Just was able to drive them and get a feel for each vehicle. After those 5, I came back in not sold on any of them. Gregg did a second search and we found a couple more for me to drive. All the while, never pushing me to choose or pressuring me to make a decision. After the second go-round I had landed on the car. The checkout was quick and easy and next thing I knew I was driving my new (used) car off the lot! Overall great experience. More
Excellent experience! We have bought several vehicles from Geoff at Zimbrick. It was a very positive experience with no pressure. We always get a quality vehicle for a bett We have bought several vehicles from Geoff at Zimbrick. It was a very positive experience with no pressure. We always get a quality vehicle for a better than fair price. The service department is excellent as well. More
Happy to have worked with Isaac Isaac was responsive, helpful, and honest; I enjoyed working with him and would go to him again for sure. I rated the overall dealer a little lower be Isaac was responsive, helpful, and honest; I enjoyed working with him and would go to him again for sure. I rated the overall dealer a little lower because when I tried to get information from them, it was a bit of a "hot potato," no one seemed to be able to answer my question, until I finally connected with Isaac and he got me all straight. More
Don Mickelson was great. Good, courteous and professional service all around. This is the third car we have purchased from this dealership and will continue with them indefin Good, courteous and professional service all around. This is the third car we have purchased from this dealership and will continue with them indefinitely. Thanks, Honda! More
Super happy with this dealership I first became acquainted with Zimbrick Infiniti when my son's G20 needed some work on the air conditioning. The staff was very helpful, and it gave I first became acquainted with Zimbrick Infiniti when my son's G20 needed some work on the air conditioning. The staff was very helpful, and it gave us an opportunity to drive a G35 at the time (a loaner). I knew that when I needed a new car, I would go to Zimbrick. I accidentally met Gregg on the lot when I was just casually looking around at another service appointment. Within 10 days, he had found a great used car for me (a G37) that I have loved to drive. He has also been so patient when I have had questions, has helped me link my phone, and has offered to assist with other concerns. I have told many of my friends about my good experience with Gregg and the whole Zimbrick staff. More
John Marks was exceptional again This was the 9th car (new and used) our family has purchased from John Marks. He always provides great, professional service before, during and after This was the 9th car (new and used) our family has purchased from John Marks. He always provides great, professional service before, during and after the sale. More
Knowledgeable and friendly staff We had a great experience buying a Honda Fit with John. We were in a tough spot having to buy a new car unexpectedly but John made the process easy fo We had a great experience buying a Honda Fit with John. We were in a tough spot having to buy a new car unexpectedly but John made the process easy for us and never made us feel pressured to buy anything. He took his time pointing out every feature of our new car and included little bonuses that made us enjoy our car from the very first moment. Would highly recommend buying from Zimbrick Honda! More