Zimbrick at Fish Hatchery Road
Madison, WI
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2,225 Reviews of Zimbrick at Fish Hatchery Road
Good Experience Very attentive to our needs. Professional. Excellent follow up when going through the purchasing period. Good explanation of the car features--insi Very attentive to our needs. Professional. Excellent follow up when going through the purchasing period. Good explanation of the car features--inside and out. Good experience overall. More
Excellent service! We came in past the 5pm closing time without realizing and Trevor stayed hours late to let us test drive and inspect the new cars. He really worked with us on getting our monthly payment without realizing and Trevor stayed hours late to let us test drive and inspect the new cars. He really worked with us on getting our monthly payment at our desired cost and was helpful the whole time. The car buying experience was quick and easy thanks to him and the other staff at Honda. More
Great Purchase! I emailed and scheduled a test drive of the Certified 2019 Honda Pilot that was for sale. I fell in love with it and Geoff held it for me until the ne I emailed and scheduled a test drive of the Certified 2019 Honda Pilot that was for sale. I fell in love with it and Geoff held it for me until the next day so I could purchase it! Thank you to Geoff Kox, Kyle Valerio and Tyler Brummer for making this purchase a pleasure! More
Special & Great surprises!T This was the first time I worked with Cole. Whenever, Tom isn't available, I'll be looking forward to working with Cole again. He was WONDERFUL! We This was the first time I worked with Cole. Whenever, Tom isn't available, I'll be looking forward to working with Cole again. He was WONDERFUL! We talked about what was wrong with my HR-V, and he said, we could work on it today. I talked with him about my situation, I had a stroke, and had no way of getting my HR-V into the shop. He said why don't we hang up, and I will call you back. I have to check on one thing. He called me back and said, we can come and get your HR-V and work on it today. I was amazed! He keep me informed of what they found, and how long they would have to keeps my HR-V. The next day he informed me that I could get back my HR-V today. He asked me do I have anyone that could pick it up? He called me a couple hours later and said that they could bring my HR-V back to me! Cole was kind, heard me out, figured out away to help me. He was professional, advocate for me, and I think he went the extra mile for me. You have a very great employee! I don't have enough words to THANK him for all that he done for me. gehttps://www.dealerrater.com/consumer/writereviews/31482?rbid=1c4fff34-5689-4717-8d88-8d27a65f0578&source=ReviewBuilder#t your HR-V More
Good Service We had a very good experience with Zimbrick our Sales Man Was Trever and we enjoyed his salemanship , This is our Third ODYSEE Thank You We had a very good experience with Zimbrick our Sales Man Was Trever and we enjoyed his salemanship , This is our Third ODYSEE Thank You More
Brent R. made the process easy and was very knowledgeable about what we were looking for. We appreciated him having things ready and his ability to compare the two models we were looking at. (Toyota vs Hond about what we were looking for. We appreciated him having things ready and his ability to compare the two models we were looking at. (Toyota vs Honda) More
Great Service I have leased 3 vehicles with Zimbrick working with Tim Panthofer who I am very pleased with. Tim is very knowledgeable with Honda and offers a lot of I have leased 3 vehicles with Zimbrick working with Tim Panthofer who I am very pleased with. Tim is very knowledgeable with Honda and offers a lot of information even when I didn't know what questions to ask. Very helpful in decision making and a pleasure to work with. I have also worked with several Customer Service people in the Service dept, not sure of all the names, Melissa has also been very friendly when working with her. Very detail oriented and explains the service needed or required at the time of service. More
Good service, but I wish they wore masks! I like to go to Zimbrick, but in light of COVID-19 I was nervous to get my oil changed. The service was fast and timely, and I appreciated how nice ev I like to go to Zimbrick, but in light of COVID-19 I was nervous to get my oil changed. The service was fast and timely, and I appreciated how nice everyone was, but the employees were not wearing masks and really should've been. More
Zimbrick has always been good to us and honest. We will keep coming back for our future vehicles. Stephen has always been upfront to us. However while he was out last week I and we had our engine light keep coming back for our future vehicles. Stephen has always been upfront to us. However while he was out last week I and we had our engine light come on in called in to ask questions but no one else returned our call. This was a first. I am sure it is because of what's going on. But still have not recieved a call. Stephen can you call please as my message for Melissa was not returned. More
Excellent service by Jeff Bauhs and his team. I have the utmost confidence that the maintenance done on my vehicle is necessary and done properly. utmost confidence that the maintenance done on my vehicle is necessary and done properly. More