
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Friendly Everyone is so friendly and I have full confidence in the service provided. Zimbrick is the only place I’ll go for maintenance. thank you! Everyone is so friendly and I have full confidence in the service provided. Zimbrick is the only place I’ll go for maintenance. thank you! More
Recall and a question Thorough and willing to explain.. Waiting area comfortable and customer friendly. Cookies, coffee, in a huge variety of styles, water and pop availa Thorough and willing to explain.. Waiting area comfortable and customer friendly. Cookies, coffee, in a huge variety of styles, water and pop available. Easy access to showroom to view new vehicles. More
Spark plugs Very professional service and explanation of what was done to my car, so I could understand. Felt like my concerns were taken seriously. Always happy Very professional service and explanation of what was done to my car, so I could understand. Felt like my concerns were taken seriously. Always happy with Mike. More
Honda 2014 CRV Great service! I am a bit concerned my 2014 Honda CRV has needed three batteries since we bought it. Otherwise, no issues or complaints. Thanks. Great service! I am a bit concerned my 2014 Honda CRV has needed three batteries since we bought it. Otherwise, no issues or complaints. Thanks. More
Excellent service The service agent is very good and makes sure everything is done to the customer's satisfaction. Very personable and tries always to do the right thin The service agent is very good and makes sure everything is done to the customer's satisfaction. Very personable and tries always to do the right thing. If an error is made, he will try and fix it in a fair manner. More
Buying A Relationship We were car shopping for a Honda CRV with the best price, lowest miles, etc. We stopped by Zimbrick not necessarily planning to buy. We actually had a We were car shopping for a Honda CRV with the best price, lowest miles, etc. We stopped by Zimbrick not necessarily planning to buy. We actually had an appointment somewhere else. We appreciated our salesperson's not-pushy approach. We ended up doing most of our communicating with him over email. He answered all of my questions and the purchase process was easy. I ended up in a hurry when I had to pick up the car, but he offered I could come back with an appointment any time to go over the car's features if I felt I had more questions. We plan to have our car serviced at Zimbrick as well. We're hoping to create a history of care for this vehicle vs. jumping around from place to place. More
Car ready in time promised Price quoted was higher than actual price. Quality service. Trust this dealers service. Jeff Bauhs provides excellent customer service, is friendl Price quoted was higher than actual price. Quality service. Trust this dealers service. Jeff Bauhs provides excellent customer service, is friendly and has always been helpful in prioritizing service needs. More
Great service I did not set out to purchase a new car but the process went so smoothly, I purchased a new car and couldnt be happier. I did not set out to purchase a new car but the process went so smoothly, I purchased a new car and couldnt be happier. More
Helpful, low pressure sales team We worked with 5 different people in the process of buying a new car, and each person was friendly and eager to help. We interacted with two different We worked with 5 different people in the process of buying a new car, and each person was friendly and eager to help. We interacted with two different salesmen when we went in to test-drive, and they were both helpful in providing info about the car and getting us behind the wheel. We actually set up the sale via text with a third person — this was extremely convenient. The delivery specialist and business manager made picking up the car quick and smooth, while also taking all the time necessary to go over any details with us. Overall it was the easiest, lowest stress car-buying experience we’ve had More
Great CRV purchase experience with John Marks We have purchased six vehicles from Zimbrick and with the help of John Marks. Each time we are treated professionally and fairly. I trust John Marks f We have purchased six vehicles from Zimbrick and with the help of John Marks. Each time we are treated professionally and fairly. I trust John Marks for his honest option on vehicle model and package to fit the needs we have had over the years. We keep coming back to John for this reason and for the positive relationship we have with him. He has always steered us right with patience and a friendly touch. He treats both my wife and I equally, sensitive to the fact we will both be owning and driving. I have eagerly recommended John and Zimbrick to friends. Because of this relationship we have not thought of going anywhere else for our cars. Thanks John and thanks Zimbrick for great experiences from the sale to the service. More