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Zimbrick at Fish Hatchery Road
Madison, WI
2,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,226 Reviews of Zimbrick at Fish Hatchery Road
December 19, 2018
Pleasant Sales Experience My salesperson was extremely helpful, answered all of my questions about the car and treated me very professionally. Zimbrick has always had a good r My salesperson was extremely helpful, answered all of my questions about the car and treated me very professionally. Zimbrick has always had a good reputation and known for treating customers well and they lived up to it! The only dealership I trust for a fair deal. More
by BJWILLIAMS47
Verified CustomerEmployees Worked With
Cody Ellickson, Lisa Stoffer
December 19, 2018
No surprises. I feel you are treated respectfully, fairly and understand what is happening. Service dept rep. Tom Strahota is very direct and candid and I like that I feel you are treated respectfully, fairly and understand what is happening. Service dept rep. Tom Strahota is very direct and candid and I like that...Sales rep, Robert Billig makes you feel very comfortable and I feel everyone tries to work for the same goal, work with and for the customer. More
by tjbohn
Employees Worked With
Robert Billig, Tom Strahota
December 19, 2018
Lease of new 2019 Buick Enclave Bill Smith did a great job explaining the lease procedures in obtaining a new Enclave. To learn all the operations of the vehicle will take some time Bill Smith did a great job explaining the lease procedures in obtaining a new Enclave. To learn all the operations of the vehicle will take some time, however Bill will assist me to meet the challenge. He is great to work with. More
by CQUINN4
Employees Worked With
Bill Smith
December 18, 2018
Frustrating - as the parts did not come timely. For whatever reason, my parts were not available. I had scheduled this repair "out" so there should have been parts waiting on my arrival. A 2 day j For whatever reason, my parts were not available. I had scheduled this repair "out" so there should have been parts waiting on my arrival. A 2 day job tied my car up for 6 a week before Christmas. Not good. The dealership did offer to put my car back together so I had wheels, but I opted to have them keep it as that would have been double work for them. The blame was on the Hyundai parts center, but it seemed like the ball had been dropped and the parts not ordered before my arrival even though I had taken the car in for the estimate long before. More
by cnk60051
Employees Worked With
John McClellan
December 18, 2018
Wonderful Very professional, relaxed. Quick. Very satisfied. Comfortable waiting room. Very clean everywhere. Very happy with service and employees. Clean Very professional, relaxed. Quick. Very satisfied. Comfortable waiting room. Very clean everywhere. Very happy with service and employees. Cleaned car afterwards which I wasn't expecting. More
by B709306
Employees Worked With
Pat Joyce (was great), Joe Zoladz
December 18, 2018
Service repair` Service was done at the cost indicated and at the time they indicated it should be done. Joe was informative and friendly and kept me informed during Service was done at the cost indicated and at the time they indicated it should be done. Joe was informative and friendly and kept me informed during the process. More
by DAMEYER2
Employees Worked With
Joe Zoladz
December 18, 2018
Great customer service We needed to get a new car quickly and Jill Warren made I happen in two days. We got a good deal and the care we wanted. We needed to get a new car quickly and Jill Warren made I happen in two days. We got a good deal and the care we wanted. More
by DGW522
Employees Worked With
Brent Reiner, Jill Warren
December 17, 2018
GMC Truck Over all the staff was friendly, I was happy with the amount they gave be for my trade-in and the price we worked out for the new truck. Over all I ha Over all the staff was friendly, I was happy with the amount they gave be for my trade-in and the price we worked out for the new truck. Over all I had a good buying experience. More
by CASEYARNESON
Employees Worked With
Dakota Murphy, Bill Bailey, Jon Wirth
December 17, 2018
Friendly and informative The service rep was informative and friendly. Answered all my questions. Washed the car which was a plus. Will go back for more service work when need The service rep was informative and friendly. Answered all my questions. Washed the car which was a plus. Will go back for more service work when needed. More
by njborquist
Employees Worked With
John Kaatz
December 17, 2018
Oil Change Service is good, not sure I would recommend the Zimbrick dealerships to purchase a vehicle from. I purchased a 2015 GMC Acadia in June 15, 2018 and N Service is good, not sure I would recommend the Zimbrick dealerships to purchase a vehicle from. I purchased a 2015 GMC Acadia in June 15, 2018 and November 14, 2018, Zimbrick did the following work done: 1. replace brakes, rotors and pads, 2. they performed an injector flush, and de-carbonization/cleaning, 3. replaced pollen filter, Total cost of work $1422, Zimbrick paid $505. The vehicle when purcahsed had 44,753 it had 49,642 so in less than 5000, all of the above had to be worked on. Fast forward to Dec 14, It is suggested that I replace the Power steering pressure hose due to leak and flush the transmission. Total Estimate approx $1100, the vehicle now has 52,605 miles on it. So in less than 8000 miles, all of this needed work has come to light. I would start with the people inspecting vehicles as they may not be doing a thorough investigation. Secondly, I purchased an extended warranty and the brakes, rotors, etc., were not covered and am waiting to hear about the power steering pressure hose. All in all, not the happiest customer and my experiences purchasing a used vehicle is not good. More
by scorpio3150
Employees Worked With
Nate Schauf - Service Tech, Service Advisor Daniel Ellis
