Zimbrick at Fish Hatchery Road
Madison, WI
Filter Reviews by Keyword
By Type
2,225 Reviews of Zimbrick at Fish Hatchery Road
I bought my first car with James and it was a great experience! He was patient, kind and fun to work with!! He was very knowledgeable about the history of my car. He made me feel very comfortable and c experience! He was patient, kind and fun to work with!! He was very knowledgeable about the history of my car. He made me feel very comfortable and confident in the choice I was making! Would definitely recommend James to anyone looking to buy! More
Always a great experience! I've purchased my last few vehicles from Zimbrick and wouldn't go anywhere else! Carlos is especially wonderful to deal with. The body shop and servic I've purchased my last few vehicles from Zimbrick and wouldn't go anywhere else! Carlos is especially wonderful to deal with. The body shop and service shop are the best, too! More
The experience working with Gregg was top notch. We have worked with other dealerships and none come close to the exceptional customer service we received working with Gregg. He took the time to find out wh worked with other dealerships and none come close to the exceptional customer service we received working with Gregg. He took the time to find out what was important to us and what we would need in a vehicle. He also didn't waste our time trying to sell features we knew the vehicle had. He really listened to us and was not your typical sales person trying to "make a sale". Gregg and the team treated us very well and really went above and beyond to make sure we were happy from start to finish. They made us feel as though we are part of the Zimbrick family. We drive 2 hours to look at our vehicle and would happily make the drive again when we are ready for a vehicle in the future. You have all made life long customers! Well done! More
Always easy. I have worked with Robert Billig for many years. He listens to my needs and explains things in an easy, succinct manner. I love Hondas1 I have worked with Robert Billig for many years. He listens to my needs and explains things in an easy, succinct manner. I love Hondas1 More
Thrilled With My New Pre-Owned Vehicle From start to finish, my buying experience--even during a pandemic--was exceptional. Several weeks ago, I emailed James Skolaski, letting him know wha From start to finish, my buying experience--even during a pandemic--was exceptional. Several weeks ago, I emailed James Skolaski, letting him know what I was looking for. I've worked with James before and have been pleased with the customer service he provides. When a CRV that fit my criteria was available, James answered all questions and set up a test drive--all in line with recommended safety precautions. Both the trade-in value and purchase price were fair; the steps to purchase were clear and comfortable. Zimbrick--and James--are our go-to for vehicles. :) More
repair to back of honda I was not going to comment but because I was not totally satisfied with the people I dealt with, I will. The estimator did not return my message regar I was not going to comment but because I was not totally satisfied with the people I dealt with, I will. The estimator did not return my message regarding return of my car. Also, upon entering the sliding door, I felt like I was not wanted because a person used their finger gesture to point me to the customer assistance area. (no greeting by the men sitting there) Also, upon retrieving my car, customer assistance gave me the keys and never bothered to tell me where on the lot my car was parked. These people were just doing their job but not very friendly. I am use to my service people on Grand Canyon. I have been dealing with Zimbrick for years and year. More
Best Car Buying Experience to Date I worked with Rick to buy a new Civic. I didn't really know what I was looking for and Rick helped me navigate my different options and let me test dr I worked with Rick to buy a new Civic. I didn't really know what I was looking for and Rick helped me navigate my different options and let me test drive several vehicles and make my final decision. He knew what my price point was and actually helped get me into a vehicle with a deal that was under my budget. He understands the value of helping the customer get something that they will truly like without blowing their budget. They will have my business again when my lease is up in a few years. More
I am happy with my new car I was in the market for a new vehicle recently and came in to Zimbrick Honda beginning in March. I have bought several cars from Jill Warren in the pa I was in the market for a new vehicle recently and came in to Zimbrick Honda beginning in March. I have bought several cars from Jill Warren in the past and she got me to the point of purchasing a car when the Virus struck and she introduced me to Lynn who completed the sale of a HRV in the past few weeks. I am very happy with the sales and the maintenance staff and am mostly happy. More
Replacement of Battery My car battery was measured and replaced as I waited. for it. It is a 2016 Honda CRV. The service was timely in scheduliing my drop in visit for ba My car battery was measured and replaced as I waited. for it. It is a 2016 Honda CRV. The service was timely in scheduliing my drop in visit for battery issuesl More