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Zimbrick Hyundai Eastside

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
872 Reviews
Zimbrick Hyundai Eastside joined a group of dealerships that has offered Madison, Sun Prairie, and DeForest, Wisconsin, more than 50 years of excellent customer service. It is with great pleasure that we continue to value every person who walks onto our lot in search of their ideal vehicle. Our team of brand specialists are happy to answer questions and assist you in finding the perfect fit. Whether you're searching for a new or pre-owned car, truck, or sport utility vehicle (SUV), Zimbrick Hyundai Eastside is your destination. We encourage you to stop by today at 5433 Wayne Terrace in Madison, WI, to browse our vast selection and even take a test drive!
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5433 Wayne Terrace

Madison, WI

53718

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Showing 872 reviews

March 08, 2024

Very friendly staff. It is a shame that I had to come to the shop 3 times to get headlights replaced properly More

by dlavigne223
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Someone from repair shop
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Mar 08, 2024 -

Zimbrick Hyundai Eastside responded

Hello Daniel - Thanks for the feedback! We appreciate your patience while the new headlight assemblies arrived after the initial inspection for the recall. Although they should have been aimed correctly from the factory, we're sorry you had to return to get them within spec. We hope they are aimed well for you now. Thanks!

March 07, 2024

Great customer service Great service in and out in less that and hour the waiting area was clean and nice More

by Franciscopioquinto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 07, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review! We look forward to seeing you again!

March 05, 2024

Work was completed in a timely manner. Recall work was done. Plus my car was vacuumed out which I greatly appreciated! More

by askdraudrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
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Mar 06, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the review and 5-Stars! We look forward to seeing you again!

March 05, 2024

Chris did a great job explaining everything to us. We enjoyed working with Chris today. More

by DMGEBAUER
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 06, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Star review!

March 03, 2024

I have brought our Sonata in many more times than I can count for service and it is always excellent! More

by michaelcurrie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I believe Bryan at the service desk.
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Mar 04, 2024 -

Zimbrick Hyundai Eastside responded

Thank you very much! We appreciate your continued support and look forward to seeing you again!

March 02, 2024

The 'check engine' symbol came back on, so I brought my car back to Zimbrick. Ryan explained that my car was still under warranty, and said they would fix it the next day, and it was best not to drive it. More

by MGALBEDYLL
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
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Mar 04, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review! It is wonderful to hear what a great experience you had with Ryan and our Service Team. We look forward to assisting you in the future!

February 29, 2024

Steve did an amazing job! Kept me up to date with everything and was very helpful. More

by SUEYENYANG
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
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Mar 01, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review, we appreciate the 5-Stars!

February 28, 2024

Prompt and efficient with ample coffee, good cookies, and lots of new cars to look at. More

by MRIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Calverley-Saaf
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Feb 28, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review! We look forward to seeing you again!

February 26, 2024

Helpful. Flexible Gerald went above and beyond to work with my schedule to purchase and test drive my car More

by Kari.sasso
Recommend Dealer
Yes
Employees Worked With
Gerald
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Feb 26, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the review!

February 22, 2024

First off when I came to drop off my vehicle it was at the end of the day I'm not sure that they were staffed very well also they spelled my name wrong my name is Angie, when I picked up my vehicle I had More

by angiemurillo1974
Recommend Dealer
No
Employees Worked With
They didn't tell me their name
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Feb 22, 2024 -

Zimbrick Hyundai Eastside responded

Hello Angie - We are sorry if you felt anyone here did not have time to speak with you, that was not our intention. We were unexpectedly short staffed the day you came in but wanted to make sure you got a call back in a timely manner to answer the questions you had about the recalls we were performing at no charge. Since your Advisor was tied up helping other customers in the dealership, our Service Manager called to assist you. He answered all your questions and confirmed that we took care all the outstanding recalls. We also corrected your first name in our system, we're sorry it was 1 letter off. It makes us sad to see reviews like this, especially since this was the first time we have serviced your 2010 Hyundai. We take great pride in the care of our customers and in this case, performed all the work at no cost plus, went above and beyond by providing you with one of our brand-new loaner vehicles, also at no charge. Thank you.

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