Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,248 Reviews
Call Service Center (262) 822-3231

1,248 Reviews of Zeigler Honda of Racine - Service Center

Sort by
November 05, 2024

Waited 45 minutes longer than estimated for oil change. The waiting room had a tv show in with foul language and sexual topics. This was the Bravo channel. I had my 12 year old son and his friend waiting w More

by ERICANELSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Zeigler Honda of Racine responded

Hello, Your feedback is very important to us here. I would like the opportunity to speak with you about your recent experience with our Service Department for an oil change regarding the subsequent wait time that you encountered and the television station that was playing in the waiting area. It would be greatly appreciated if you would kindly contact me directly at a time that works best for you, it would be greatly appreciated. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

November 03, 2024

All was good . Will be going there again. Great customer service . Great personality. Give Zach pat on the back. More

by ppaul1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Zeigler Honda of Racine responded

Happy to hear you enjoyed the service at Zeigler Honda of Racine. We'll share your kind words with our team.

November 02, 2024

Very efficient;was so pleased there was no charge. Such a wonderful surprise. Nice waiting area More

by Jmccabe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your feedback. We're glad to hear you liked our efficient service and comfortable waiting area. Wishing you well on the road ahead.

November 01, 2024

Did a tire rotation which resulted in loud metallic screeching in the front tires when backing and turning the wheels. When the car was returned to fix the problem, I was told they could not find the More

by SFillebrown
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Zeigler Honda of Racine responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about your experience with our Service Team regarding the status of your vehicle after your recent tire rotation. Please reach out to me so we may discuss this further. Sincerely, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

October 31, 2024

I mistakenly made an appt at another dealership, but your staff were very understanding and squeezed me in. Great service, very professional, will do business again. More

by Squid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Zeigler Honda of Racine responded

Thanks for sharing your experience with Zeigler Honda of Racine! Glad our team could assist you.

October 30, 2024

Best place to do business with. Love it! Especially victor in sales. Great just great More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Leipski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your kind words. Our team is committed to great service and we're glad you loved your experience.

October 30, 2024

I had a great experience buying a vehicle at Ziegler Honda in Racine. Highly to all. More

by dmfellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Zeigler Honda of Racine responded

Thank you for choosing Zeigler Honda of Racine. We're glad to hear your vehicle purchase went well. Safe travels in your new ride!

October 25, 2024

Everything went well. It was flawless. The only complaint I have is if you're going to charge 3% on a credit card. You should let the customer know that ahead of time More

by mikeeschmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Zebrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Zeigler Honda of Racine responded

I am glad everything else went smoothly with your visit to Zeigler Honda of Racine. Thank you for sharing your feedback; we'll look into ways we can improve communication about credit card policies. Please feel free to reach out directly if there's more you'd like to discuss.

October 23, 2024

Excellent service thanks so much to do the oil change to my Honda CRV thanks so much More

by curlymari68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Zeigler Honda of Racine responded

Thanks for trusting Zeigler Honda of Racine with your oil change. We're glad you had a great service experience.

October 23, 2024

Service employees work with you. Tim was excellent. Only downside is during busy times sometimes get put on hold for extended times, or no one will answer when transferred More

by tgreish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Zeigler Honda of Racine responded

Thanks for your input. It’s important to Zeigler Honda of Racine that we help our team provide a great experience and address those longer wait times—please reach out so we can discuss further.

1
2
3
...
125