Zeigler Ford of Lowell
Lowell, MI
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Friendly, good to work with Purchased 4 cars through Ziegler. That, in itself, should sum it up. Chris Cisler and Jason Cardis are great to work with. "Quality of work" 4 stars b Purchased 4 cars through Ziegler. That, in itself, should sum it up. Chris Cisler and Jason Cardis are great to work with. "Quality of work" 4 stars because Ford My Touch is buggy, but no fault of Ziegler (I blame FoMoCo). Horn sounds twice when shutting passenger door (intermittently). Can't nail down the issue. "Price" 3 stars, cannot say any car on the market is priced "5 star excellent". What happened to a '68 Mustang for $2,500 buckaroos : ) More
Go to Matt Flanagan! Great service! My sales consultant, Matt Flanagan, was very helpful and extremely knowledgeable about the different vehicle options. He helped guide me through the p My sales consultant, Matt Flanagan, was very helpful and extremely knowledgeable about the different vehicle options. He helped guide me through the process, making sure that all my wants and needs were met, while still working to get me the very best deal! I would definitely go back and work with Matt again. More
Go See William Walton I am a family man it was time to also become a minivan man! I went to HZ Lowell and connected with William Walton. He is awesome. Start to finish, A t I am a family man it was time to also become a minivan man! I went to HZ Lowell and connected with William Walton. He is awesome. Start to finish, A to Z, 360 degrees of great service! I will buy all future vehicles from Will. When you are in the market for your next vehicle go to Harold Zeigler Lowell and ask for William Walton. More
Go to Will Walton! I'd been playing with the idea of buying a new car for a year when I connected with William Walton at Harold Zeigler of Lowell. He showed me all the c I'd been playing with the idea of buying a new car for a year when I connected with William Walton at Harold Zeigler of Lowell. He showed me all the cars in their inventory that matched what I was looking for, and walked me through the selection process. He called multiple banks to find the best rate for my needs, and bent over backwards to make sure I had a high quality car with payments I felt comfortable with. I drove away in a brand new, 2014 Ford Focus and have absolutely fallen in love with my new car. I would highly recommend anyone looking for a car to contact Will Walton at Harold Zeigler. He'll take great care of you! More
Misrepresents Services and Voids Warranty Repairs In late September I bought a used 2013 Ford Focus from this dealership and have had nothing but problems dealing with their customer service. They sol In late September I bought a used 2013 Ford Focus from this dealership and have had nothing but problems dealing with their customer service. They sold me an extended warranty and a Zurich Shield plan under the guise that Zurich covered a yearly interior/exterior detailing, then reneged on this when I requested the service. I also had a transmission problem, but they were never able to fix it. The car was under warranty, the transmission is covered by said warranty, but Ziegler kept forgetting and cancelling my appointment. When I eventually got my car in weeks later, they claimed there was no problem. I recreated the problem, the mechanic said he would do some research and get back with me, but I never heard anything. When I called back two weeks later, nobody had any record of anything. Luckily other authorized for dealerships honored the warranty I bought. It’s my opinion that this dealership lies about what you’re buying, then does their best to avoid performing any work covered under warranty. More
Excellent customer service Will Walton provided excellent customer service at Harold Zeigler ford in Lowell. He was very kind, considerate and knowledgable about the vehicles an Will Walton provided excellent customer service at Harold Zeigler ford in Lowell. He was very kind, considerate and knowledgable about the vehicles and the financing of them. More
Recommended Will Walton gives sales guys a GOOD name. He listened to what I thought I wanted, offered a few options and gave me space to decide. He was attentive Will Walton gives sales guys a GOOD name. He listened to what I thought I wanted, offered a few options and gave me space to decide. He was attentive without being pushy. I appreciate his straightforward approach to selling a car and dealing with customers. The experience was far less painful than I expected it to be. Did I mention Will gives great information without being pushy? He has great people skills and vehicle knowledge. And they gave me warm cookies during the process. How great is that :) Seriously, Will did a good job helping me and I ended up purchasing a car I still like - no buyer's remorse. I will contact Will when I need another vehicle. I only wish the Harold Zeigler Ford dealership was closer to my house, but it is worth the drive and I recommend you check them out. More
Above and Beyond Service! This was my first time buying a car from a dealership. I had a winter weather accident and totaled my car and called Zeigler Lowell to see what they This was my first time buying a car from a dealership. I had a winter weather accident and totaled my car and called Zeigler Lowell to see what they had. I worked with Will Walton, who not only found me a beautiful used car within my budget, but delivered the car to me in Kalamazoo and told me in detail everything i needed to know about my payments and about any further service I may need. The detailing on the car was incredible, and I felt extremely taken care of by the whole staff. Will was honest with me from beginning to end, and I was able to see any information about the car I requested. Very kind, professional and caring staff! Easy, open process. More
Customer Service is Top-notch From the moment that I walked through the doors at Harold-Zeigler Ford in Lowell I felt comfortable. Will Walton listened to what I was looking for an From the moment that I walked through the doors at Harold-Zeigler Ford in Lowell I felt comfortable. Will Walton listened to what I was looking for and took the time to show me a couple of options that he felt would be good for me. I was not in a position to purchase a car at that time but when I returned 2 months later he helped me purchase a 2015 Ford Fiesta. Will did his best to get financing that would fit in my budget. I definitely recommend this dealership, especially with Will Walton as the salesman. More
Both my mother and I had the pleasure of working with Will Walton when we bought our Ford Edges. He was amazing! I would recommend him every time. Will Walton when we bought our Ford Edges. He was amazing! I would recommend him every time. More