Zeigler Ford of Lowell

Impressive, Respectful and Overall Remarkable Experience I went to over 10 other dealers before making my decision on what car to purchase and where to buy it from. I had several dealers that were very nice, I went to over 10 other dealers before making my decision on what car to purchase and where to buy it from. I had several dealers that were very nice, but didn't have what I was looking for. My brother had stopped in Harold Zeigler Ford in Lowell, MI a few weeks prior to my purchase and was greeted by Mike Romence. Mike was very professional, helpful and not pushy. My brother had told him he was looking for his sister (me). He walked him around the lot and answered his questions. I stopped in to Harold Zeigler Ford in Lowell, MI on a Tuesday evening close to closing time. Mike remembered my brother and asked if he could help us. I told Mike what I was looking for and that he could get back with me as I knew they were close to closing for the day. Mike invited me to have a seat while he searched for the car I was looking for. He also invited us to test drive a few cars while we were there. Mike provided me with information on a few different options to look over. Keep in mind that I had already been to several dealers before coming to this dealership. Mike was able to find me more discounts and incentives than any other dealership. Mike also gave me a cell phone number and encouraged me to contact him with any questions I may have. When we left the dealership it was well past closing time. At no time did anyone rush us to leave, but rather they encouraged us to be comfortable and allow them to assist us in our search. Over the next few days I asked Mike to look for different options as I was deciding on what I wanted and could afford. Throughout this process he was very respectful, helpful and just a joy. Mike found the car and options I was looking for at another dealer. He was very helpful and nice throughout the negotiation process. As this was my first NEW car I had ever purchased, this was a huge decision for me. The day I picked up my new car Mike was waiting for me. Again, this was at the end of the day and I never felt pressure into hurrying or being rushed. Mike walked us through several options that we might want to include in our purchase to extend the life of our purchase. Again, at no time did I feel pressured into buying. The Finance Manager assisted us with all of the paperwork and was very respectful. He made this process very seamless. I made my decision after the first night of meeting Mike based on how we were treated and respected, to purchase my car as Mike my salesman at Harold Zeigler Ford in Lowell. That was even before I decided on which car and we had worked out any purchase price. I returned to the dealership since my purchase to have the extra things added to my car. Again, Mike helped me schedule this for me. He had a car waiting for me when I dropped my car off to use while they were detailing my car. I would like to add that the other sales staff have been very respectful and professional throughout my experience. I plan to do all of my service work and future purchases with this dealership based on my experience throughout my new car experience. Jim and Debbie Thalison More

Amazing service The staff was very friendly and not pushy. Work hard to meet your needs. Got me in the car that more than meets my needs The staff was very friendly and not pushy. Work hard to meet your needs. Got me in the car that more than meets my needs More

Impressed We drove an two and a half hours to purchase our Flex from Corey Olaniyan. He pre-appraised my truck with pictures I sent him and the vin and had numb We drove an two and a half hours to purchase our Flex from Corey Olaniyan. He pre-appraised my truck with pictures I sent him and the vin and had numbers for me amazingly fast. He saved the car for us when another person was interested in it until we could get there to pick it up. We spent less time at the dealer than any of our past new car purchases and I walked out of there paying exactly wha he quoted me before I arrived. Everyone is very friendly and honest. We are very impressed and will happily make the drive over Ziegler Ford again. More

Best deal and service you can get anywhere! While shopping on-line for a new car, I found exactly what I wanted at Harold Zeigler Ford in Lowell. I got a call from Matt Flanagan within minutes. While shopping on-line for a new car, I found exactly what I wanted at Harold Zeigler Ford in Lowell. I got a call from Matt Flanagan within minutes. I went right over to test drive the car and it was sitting at the front door waiting when I got there. I loved it and after the test drive, signed the paperwork and drove it home. I got an incredible deal and was totally impressed with Matt's professionalism and knowledge. I will go back to Matt from now on. Best salesman I ever worked with! More

Excellent professional service I have recently bought Ford Fusion from Mike Romence at Zeigler Ford-Lowell. He has done outstanding job and I am 100% satisfied with this dealership I have recently bought Ford Fusion from Mike Romence at Zeigler Ford-Lowell. He has done outstanding job and I am 100% satisfied with this dealership and Mike's service. I would recommend him and the dealership to my friends for future purchases. Good job Mike. More

100% Satisfied Leasing our 2016 Ford Explorer was so easy, I still can't believe it. We told Chris Cisler exactly what we were looking for, and he found the one vehi Leasing our 2016 Ford Explorer was so easy, I still can't believe it. We told Chris Cisler exactly what we were looking for, and he found the one vehicle that had it all. From our first test-drive to picking up our specific vehicle, we were in constant communication with Chris. He worked with our insurance agent and had all our registration paperwork completed when we arrived to pick up the new vehicle. They were very fair with the trade-in value we received on our old car, and we couldn't be happier with our Explorer. We'll go here for all our vehicle needs, and will recommend them to anyone in the market for a new Ford! Love Zeigler Ford Lowell! More

Excellent professional service Felt very comfortable immediately with my salesperson and had an all around excellent interaction with everyone involved. Would highly recommend this Felt very comfortable immediately with my salesperson and had an all around excellent interaction with everyone involved. Would highly recommend this dealership! Check them out. More

Easiest most hassle free car purchase of my life, no tricks I just purchased a new car from Zeigler Ford in Lowell a few months ago, it was the easiest most straight-forward purchase I've had for a new car. Wil I just purchased a new car from Zeigler Ford in Lowell a few months ago, it was the easiest most straight-forward purchase I've had for a new car. Will Walton took care of me and made sure everything went smoothly. I am stuck in meetings most days, but Will was able to get everything setup for me through email and two short after-hours phone conversations. i spent a total of one hour at the dealership, including a twenty minute test drive, and walked out with a new vehicle with no hidden costs or haggling. This also includes buying my old car off of me! I highly recommend Zeigler Ford in Lowell. By far the best car purchase I've made (comparing to other Ford dealerships, BMW, Honda, and GM). More

Excellent Experience! Wonderful car buying experience!! Well worth the 2 hour drive! Will Walton was my salesman and he did a great job. Would recommend him and the dealers Wonderful car buying experience!! Well worth the 2 hour drive! Will Walton was my salesman and he did a great job. Would recommend him and the dealership to anyone! More

Excellent experience working with Will Walton Thanks Will Walton - appreciate your time, attention and excellent customer service! No matter how busy you were, we always felt like a priority durin Thanks Will Walton - appreciate your time, attention and excellent customer service! No matter how busy you were, we always felt like a priority during our visits. More