Back

Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Downers Grove, IL

4.5
588 Reviews

2311 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 588 reviews

May 31, 2016

Third Purchase Have purchased 3 vehicles here - Sales rep was great and Service is outstanding. All dealers have to be competitive on price, it's the respect for More

by Joe B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Leonnete
Jun 01, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Joe, Thank you for the great review! We are glad to see you back and Frank was able to assist you. We look forward to seeing you again! Sincerely, Amanda Croucher

May 24, 2016

Excellent Service Great experience and easy to work with. The dealership is clean and the environment is very cool. The cars on display are awesome. Purchased a Charge More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feris
May 25, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Leo, Thank you for the 5 star review! We are glad you enjoyed the vehicles we have on display. Enjoy your New 2016 Dodge Charger! Sincerely, Amanda Croucher

May 20, 2016

No pressure sale Very pleasant experience. Aimee was great to work with. Nice big selection. You know you're inn the right dealership when you have to wait for help b More

by love my jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Godinez
May 23, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you so much for the great review and the kind words about Aimee. We look forward to seeeing you again! Sincerely, Amanda Croucher

May 02, 2016

New Jeep Unlimited Sahara! I am a former Jeep Wrangler owner and boy have they changed in 20 years! Mine was basic no frills, but I'm older and wanted more luxury (especially co More

by Gwatkinsil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bryant
May 03, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!!!!

April 28, 2016

Happy Girl My salesman Viente kept his word not only did my credit score go from a 412 to 600 in a year but most importantly.. He kept his word because I kept mi More

by Anndrea85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viente, Derrick
Apr 28, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the 5 star review Anndrea!

April 13, 2016

Best car ever I just found out that my husband and i are expanding our family. But now we needed a bigger car to hold everyone. I have been shopping around for awhi More

by Liz Hummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 15, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Liz, Thank you so much for the wonderful comments. We hope are you enjoying your New Jeep Grand Cherokee! Also, we are glad that Mike was able to assist with your family's needs. Sincerely, Amanda Croucher

March 17, 2016

Thank you Ryan! The service advisor ryan was wonderful the minute I walked in. They made sure to inspect my car to see if anything else was wrong. Ryan was great to w More

by Alex S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 18, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Alex, I am so glad Ryan our Service Advisor was helping you with your vehicle. We take pride in our Customer Service and make sure it's our top priority. We hope to see you again soon! Thanks, Amanda

March 15, 2016

Service was excellent I always have great service when I come to zeigler. They are honest and pleasant to work with. I normally work with Ryan the Service advisor when I wa More

by CheeseBurgerKing85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 18, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the 5 star review! We are glad Ryan was able to assist you! Thanks, Amanda Croucher

March 12, 2016

Deceitfulness My name is Michael Smith. I am writing this review regarding this dealership due to the blatant lies that were told to me to get me in the dealership. More

by Smitty2672
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lisette Gonzalez
Mar 14, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Michael, We are very sorry to hear about your experience. After investigating the details of the visit this morning, it is my understanding that we had the wrong Jeep in stock instead of the specific one that you were looking to take home. I was also told that we offered to get you the correct Jeep , at the correct price promised to you and deliver it to your home today but according to your time line, it would have not worked. It is never the intention of our company to give customers bad information and I do truly apologize on behalf of Zeigler for this mistake. Thank you for your feed back and we will continue to strive for a top level customer experience 100% of the time. Sincerely, Amanda Croucher

March 11, 2016

no bs! I shopped around for awhile to find the right car. Every dealer was the same. They didn't work with the payments I could afford and I was pressured. W More

by MMerlin1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
frank
Mar 16, 2016 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I want to take this time any thank you for the kind words about Zeigler of Downers Grove. We strive to make customer service our top priority. I am glad you enjoyed your experience with us and we look forward to seeing you again! Thank you, Amanda Croucher