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Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Downers Grove, IL
874 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Downers Grove and the greater Chicago area Zeigler Chrysler Dodge Jeep Ram of Downers Grove will help you find the Chrysler Dodge Jeep or Ram vehicle you want. We offer a searchable online inventory of new Chrysler Dodge Jeep or Ram cars trucks vans and SUVs in Downers Grove and the greater Chicago area along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Chrysler Dodge Jeep or Ram or quality used car truck van or SUV.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
July 11, 2026
I brought my vehicle to this dealership multiple times, and after spending over $2,000, the original problem still has not been diagnosed or repaired. Instead of providing a clear solution, I was repeatedl and after spending over $2,000, the original problem still has not been diagnosed or repaired. Instead of providing a clear solution, I was repeatedly told to bring the vehicle back so they could “look at it again.” Unfortunately, this left me with little confidence that they understood the issue or were capable of fixing it. I expected better communication, a proper diagnosis, and a lasting repair. Based on my experience, I cannot recommend this service department. More
by lucasjohn.lm
Verified CustomerEmployees Worked With
Ziegler of Downers Grove
July 04, 2026
I came to the dealership on July 1st for my 11:00 a. m. appointment. I arrived about five minutes early, but unfortunately their computer systems and internet were down. The staff kept everyone informed m. appointment. I arrived about five minutes early, but unfortunately their computer systems and internet were down. The staff kept everyone informed and simply asked for a little patience. One of the technicians went above and beyond. He mentioned he might be able to upload the recall update using his cell phone, and that’s exactly what he did. He spent about an hour outside in the 97-degree heat, with no air conditioning, making sure the job got done. That’s dedication and outstanding customer service. The recall was for the ABS system, but whatever updates were performed also improved the way my truck runs. Before the update, my truck would typically operate between 222° and 226°F. Today, despite the extreme heat, it stayed between 200° and 206°F, with the highest temperature reaching only 207°F before dropping back down. I noticed the improvement immediately. A special thank you to Steve, my service advisor, for his professionalism and great communication throughout the process. I didn’t get the technician’s name, but please thank him as well. I truly appreciate the hard work and dedication from everyone at the dealership. Excellent customer service all around! Skip More
by Djskip121
Employees Worked With
Steve
