Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Downers Grove, IL
601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 601 reviews
January 27, 2018
Their super friendly First time I bring my Jeep for service and service department is awesome They’re very professional people working in the deparment Thank you gu First time I bring my Jeep for service and service department is awesome They’re very professional people working in the deparment Thank you guys More
by Cieloazul
Employees Worked With
Brian Malpeli
January 25, 2018
Good quick service I had a check engine light on I was happy with the service people helped me quickly I will use them in the future with the same result I'm sure I had a check engine light on I was happy with the service people helped me quickly I will use them in the future with the same result I'm sure More
by Rau
Employees Worked With
Eric
January 16, 2018
oil change /tire rotation first service appt on new lease . first the sales person who sold car darren donofrio was there to meet me and make sure all was set up , two,the work first service appt on new lease . first the sales person who sold car darren donofrio was there to meet me and make sure all was set up , two,the work was preformed perfectly but also neatly as the car wasn’t left unclean as weather was terrible and third , the service advisor in the express dept , josh, also took care of the recall that was needed and i didn’t need a second appt! that was totally professional and courteous and much appreciated! i will continue to b a customer and also refer others as i have many times! More
by mojo
Employees Worked With
darren donofrio and josh
January 15, 2018
Painless I always dread walking into a dealership because of the pushy salespersons of the past. I did my research and the salesman respected that. It was a ve I always dread walking into a dealership because of the pushy salespersons of the past. I did my research and the salesman respected that. It was a very pleasant experience for me. TY so much for that. I would definitely recommend this dealership. More
by Helms,Bonnie 1958
Employees Worked With
Jake Jordan
January 11, 2018
Great dealership I walked into the dealership a few times for just service and haven't had a bad experience. I decided to upgrade my car to the new 2018 year. Best dec I walked into the dealership a few times for just service and haven't had a bad experience. I decided to upgrade my car to the new 2018 year. Best decision. I love the Jeep I got and couldn't be happier. Highly recommended More
by lilshort4ever01
Employees Worked With
Don Hall, Josh Galiher
December 30, 2017
Great quick service I took my Jeep Grand Cherokee in on a Saturday the windshield wiper fluid wasn’t coming out on a snowy day and a light bulb was out. They took me righ I took my Jeep Grand Cherokee in on a Saturday the windshield wiper fluid wasn’t coming out on a snowy day and a light bulb was out. They took me right away and had me out in no time.. everyone was very nice and helpful. More
by Melissajb
Employees Worked With
Josh in service, Josh Galiher
December 28, 2017
Service advisor George @ Zeigler Kudos to Service advisor “George” for his outstanding professionalism and quickly expediting service on my vehicle! Greatly appreciated, made my day, Kudos to Service advisor “George” for his outstanding professionalism and quickly expediting service on my vehicle! Greatly appreciated, made my day, Thank you for all your help, George! More
by Sensei Paul
Employees Worked With
Brian Malpeli, Josh Galiher
December 21, 2017
Untrustworthy Do not trust these people. Over the phone, they gave one price. When I showed up, they had the audacity to say the conversation never happened and t Do not trust these people. Over the phone, they gave one price. When I showed up, they had the audacity to say the conversation never happened and tried to charge $8,000 more. What a great sales technique - call the customer a liar. These people are worthless and reading other reviews, it appears they do this often. More
by JSei
Employees Worked With
Dusti
December 17, 2017
Jim was a very good salesperson made sale happen for me. Great overall deal very happy! Jim my sales person really helped me get the jeep wrangler Sahara I was looking for. The deal was not looking good for Great overall deal very happy! Jim my sales person really helped me get the jeep wrangler Sahara I was looking for. The deal was not looking good for awile he went out of his way to make it happen thanks again. More
by Ronald Snyder
Employees Worked With
Jim
November 14, 2017
Kinda disappointed I think I overpaid for what I got. I lost the 4 X 4 option and the V6. I don’t know the breakdown of what I’m paying, the only thing I know is what I’ I think I overpaid for what I got. I lost the 4 X 4 option and the V6. I don’t know the breakdown of what I’m paying, the only thing I know is what I’m paying for monthly. I don’t know if I got incentives/discounts which was shown at the start of the purchase process but towards the end, never mentioned them again. More
by droldan0203
Employees Worked With
Peter Bryant
