Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Best Customer Service Experience EVER Bought my Jeep from Ziegler Downers Grove in 2015. Couple weeks ago I brought my Jeep in because the radio wasn't working. Within a half hour they t Bought my Jeep from Ziegler Downers Grove in 2015. Couple weeks ago I brought my Jeep in because the radio wasn't working. Within a half hour they told me they would need to replace it and would have within a week. Like clockwork they called and told me the new radio was in. I asked how long it would take and they said less than an hour. Went and did some shopping and just as they said it was ready within the hour and to top it off they washed my vehicle and it looked like a brand new Jeep. The customer service rep "George Necas" was friendly, professional and very courteous and made me feel like a valued client. I will never buy from and/or have my vehicle serviced from anyone but Ziegler. More

New Vehicle This dealership is awesome. I have been to many dealerships and thhey couldn't help me. Zeigler helped me and Chad the salesman was excellent. This dealership is awesome. I have been to many dealerships and thhey couldn't help me. Zeigler helped me and Chad the salesman was excellent. More

Great atention Excelent atention and great prices, thanx Alberto for your time and your patient to Help me select my new car, great job, recomended for new and used Excelent atention and great prices, thanx Alberto for your time and your patient to Help me select my new car, great job, recomended for new and used cars, More

Great new car buying experience Had a bad experience at Tyson. Went over to Ziegler in Downers Grove and was like night and day. Can’t say enough good things about both Don and Pete Had a bad experience at Tyson. Went over to Ziegler in Downers Grove and was like night and day. Can’t say enough good things about both Don and Peter there and was out of there within 2 hours start to finish on new car purchase. More

Buying experience The customer service was really nice, and they were really respectful of my choice as far as giving me time to think when making a decision.. this was The customer service was really nice, and they were really respectful of my choice as far as giving me time to think when making a decision.. this was actually the best and the first time I felt good about the sales team and they made me feel very comfortable More

Recall I brought my car in for a re call and the car was ready in an hour! Also they checked everything and the car was perfect. Great service department I brought my car in for a re call and the car was ready in an hour! Also they checked everything and the car was perfect. Great service department More

Light repair Great job from George in service department he worked wit my extended warranty company really nice for some work i needed done to car .good job Great job from George in service department he worked wit my extended warranty company really nice for some work i needed done to car .good job More

I HAS TO BRING MY PT CRUSIER BACK 4 TIMES!!! Paul Colantone: was the Service Advisor The Tech was Jermany Zeigler in DOWNERS GROVE IL. IT TOO THE TECH. 28 DAYS TO GET MY CAR RIGHT. I HAD TO TAKE Paul Colantone: was the Service Advisor The Tech was Jermany Zeigler in DOWNERS GROVE IL. IT TOO THE TECH. 28 DAYS TO GET MY CAR RIGHT. I HAD TO TAKE MY CAR BACK 4 TIMES. I HAD NEVER EXPERIENCED THIS IN MT LIFE . I HAVE HAD A CAR SINCE I WAS 21YRS. I AM 58YRS OLD NOW. WHO TAKE THAT LONG ON A CAR. I ASKED FOR THE SERVICE NANAGER PETE HE DIDN'T ANSWER MY CALL LEFT A FEW VOICEMAILS & I ASKED FOR THE SHOPFORMAN. THEY DIDN'T LET ME SPEAK TO HIM EITHER.. YOU ALL NEED TO TREAT YOUR CUSTOMERS BETTER IN THE NEAR FUTURE, I AM A BLACK WOMAN. I HAVE GRANDKIDS ALL I WANTED IS TO BE SAFE WITH MY CAR. BUT YOU ALL GAVE ME BAD BUSINESS & I WAS TREATED SHADY!!! BUT I SERVE GOD & I AM A CHILD OF THE MOST HIGH GOD!! HE IS MY LIFE NO MATTER HOW PEOPLE & LIFE TREAT. HE WILL SAY, YES ALL DAY & PUT SATAN UNDER MY FEET!!! GOD BLESS ZEIGLER & I PRAY FOR YOU ALL. GOD HELP YOU ALL YOU ALL NEED IT. BE. KIND & LEARN HOW TO TREAT PEOPLE WHEN IT COMES TO FIXING ON ANYBODY 'S CAR. MANAGERS DO YOUR JOB & STOP IGNORING THE CUSTOMER 'S THE GENERAL MANAGER NEED TO KNOW WHAT IS GOING ON IN THE SERVICE DEPARTMENT!!! BYE!! More

Quick, Quality Sevice Very positive experience. Efficient, courteous, honest service. The entire process from checking in with the service department to picking up my car Very positive experience. Efficient, courteous, honest service. The entire process from checking in with the service department to picking up my car was smooth. I would definitely recommend this dealership. More

Great experience PROCESS WAS PRETTY QUICK. Darren Donofrio was very helpful and I was very satisfied with my purchase, also management was very honest so they did not PROCESS WAS PRETTY QUICK. Darren Donofrio was very helpful and I was very satisfied with my purchase, also management was very honest so they did not make me wait or wasted time. More