Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Great service I took my 2015 Jeep Patriot, to Zeigler for shaking when in drive at a stop Knew something was wrong because when put in Drive it would stop shaking I took my 2015 Jeep Patriot, to Zeigler for shaking when in drive at a stop Knew something was wrong because when put in Drive it would stop shaking. I had service from Greg the service rep excellent service he's truly a good employee for Ziegler he treated me with the utmost respect and spoke with me very kindly. He was very knowledgeable I pointed out to him that black stripping on the windshield has come loose he told me that there is a clip which they would most likely replace on them. I had taken it to DuPage Dodge where I purchased it from in 2016 they told me that the shaking was normal Greg at Ziegler was able to have it diagnosed that it was the motor mounts which I'm very grateful for and also DuPage Dodge told me that the strips on the windshield was normal wear and tear on the stripping's, so I feel Greg who works at Zeigler Dodge is very forthcoming and honest with evaluation of repairs for my Jeep. Thank you Greg for your honesty and kindness and Ziegler don't lose this man he's very good at his job. Will definitely bring my Jeep back for service as long as Greg is there. More

Amazing customer service The customer Service there was amazing. They took the time to get to understand what I wanted. I walked in uncertain and drove away happy. Thanks so m The customer Service there was amazing. They took the time to get to understand what I wanted. I walked in uncertain and drove away happy. Thanks so much More

Challenger Repair Very polite and prompt service at shop, and believe repairs are good as well. However, the price was literally twice what I would pay at independent s Very polite and prompt service at shop, and believe repairs are good as well. However, the price was literally twice what I would pay at independent shop. For a simple battery and alternator we paid $1,150. Surveyed other shops and quoted 600-700 for same work. More

Morning appointment 8:30 appointment for 2 recalls and a oil change , took car immediately, informed me a tire rotation was due, added that to the appointment. Car was co 8:30 appointment for 2 recalls and a oil change , took car immediately, informed me a tire rotation was due, added that to the appointment. Car was completed within an hour and I was on my way. It don’t get any better than that. More

Bought a Dodge Grand Caravan Good service at the dealership. Salesman, Chad, was very knowledgeable and helpful. The purchasing process went very smoothly from looking to purcha Good service at the dealership. Salesman, Chad, was very knowledgeable and helpful. The purchasing process went very smoothly from looking to purchasing our new Grand Caravan. More

Service Greta dealership. After taking car for service, i was informed that there were other problems found with the car and were addressed and fixed in timel Greta dealership. After taking car for service, i was informed that there were other problems found with the car and were addressed and fixed in timely matter. Extremely satisfied with this experience. More

Excellent I was in and out with in 1 hour. Paul was a excellent advisor and very handsome . They took very good care of me. The only disappointment no car wash. I was in and out with in 1 hour. Paul was a excellent advisor and very handsome . They took very good care of me. The only disappointment no car wash. More

Darrien was great! Personal service, delivered what we were looking for: :car, price and time! Was NOT an all day experience - quickest car deal ever-and painless-hank y Personal service, delivered what we were looking for: :car, price and time! Was NOT an all day experience - quickest car deal ever-and painless-hank you! More

Dishonest Bought a Jeep Cherokee for a good price but it had a whole list of problems that they didnt mention. They told me to wait 30 days after purchase for g Bought a Jeep Cherokee for a good price but it had a whole list of problems that they didnt mention. They told me to wait 30 days after purchase for guarentee to kick in to fix it. So I had to drive around for one month with all these problems and only 1 out of 12 things that were diagnosed was covered. I mean I can handle a couple of things but 12?! Ridiculous. Took it to get water pump replaced (yes waterpump) and they messed up the thermostat housing and caused a leak that was never there before I took it in. They called me to tell me it was a very bad leak and wanted to forcefully fix it. They wanted to charge me $218 to fix what they broke! Luckily my husband found it at auto zone for $20 and fixed it himself. I like the car but they never should have sold it to me with so many problems. The list is not small things either they include transmission leak, tie rods, end links. I dont have enough characters to complete this list. I would expect a rinky dinky dealership to do this but not a big time dealer like ZEIGLER! Downers grove to be exact! More

Service Dept is awesome Each time I bring my car to this dealership, I am greeted warmly, my car is ready earlier than they promised and I feel fully taken care of. I drive Each time I bring my car to this dealership, I am greeted warmly, my car is ready earlier than they promised and I feel fully taken care of. I drive past multiple Jeep dealerships to come back here and I am never disappointed More