Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Great sales Manager Great dealership and great Managers.. Brian Malpeli is a great Manager and he got me every thing I needed and wanted,.. They’re awesome Team. Great dealership and great Managers.. Brian Malpeli is a great Manager and he got me every thing I needed and wanted,.. They’re awesome Team. More

Amazed!! My salesperson Dee was very accommodating and informative! I’m very happy with my purchase!! I appreciate all of her help and effort with helping me w My salesperson Dee was very accommodating and informative! I’m very happy with my purchase!! I appreciate all of her help and effort with helping me with my new purchase. More

I was able to get a loaner car which is important to me The repair was covered under warranty. It was done in a reasonable time. I would go there again. Staff was friendly. I was updated on the status. The repair was covered under warranty. It was done in a reasonable time. I would go there again. Staff was friendly. I was updated on the status. More

Given the run around It seem like the service department just gives you the run around to use up your warranty and then oh look, you need a new engine. I have had a oil co It seem like the service department just gives you the run around to use up your warranty and then oh look, you need a new engine. I have had a oil consumption issue since pretty much I got the vehicle. One guy said to go in for an oil change when the gauge says about 10-15% when I came in for my first oil change at 5,000 miles. Then my car died out from low oil, same guy said I should have come in at 5,000 miles not to go by the gauge. They wouldn’t take my claims of oil consumption seriously. A 2 year old car shouldn’t run out of oil within the 5,000 miles between oils changes. It shouldn’t be a concern. They’ve done oil consumption tests, nope can’t fix it, it doesn’t consume enough oil. I’ve gone in and talked to just about every guy at the counters. I’m sure they run away now when they see me pull in the bays. Now I’m losing 3 1/2+ quarts of oil between oil changes and I’m told to call Chrysler. Shouldn’t that be on the Service department? This shouldn’t even be an issue. I feel I was blown off because I was a women that didn’t know about cars. They didn’t begin to document or do tests until I had to bring my dad in to complain. That’s ridiculous. My family have bought several cars from them, but after this we will find someone we can trust better. More

If only 0 was an option Twice we went into this dealership hoping someone would be willing to help us and be trustworthy. Twice we were deeply disappointed and actually pisse Twice we went into this dealership hoping someone would be willing to help us and be trustworthy. Twice we were deeply disappointed and actually pissed off. Darren Donofrio is a scam artist. He tried to charge us almost twice the sales tax and stood by that it was correct. We went to another dealership not too far away and paid our actual sales tax, at Jack Phelan CDJR. I constantly share this story so no one will go here and get ripped off. More

Recall service Got in on my appointment time and got out when I was promised. The service rep was informative, friendly and explained everything that needed to be do Got in on my appointment time and got out when I was promised. The service rep was informative, friendly and explained everything that needed to be done and how long it would take. More

Quick and Quality Service Quick Oil Change, Inspection and Tire Rotation. No appointment. Professional and Courteous. No up selling. Clean service area and comfortable waiting Quick Oil Change, Inspection and Tire Rotation. No appointment. Professional and Courteous. No up selling. Clean service area and comfortable waiting area. The inspection was clearly illustrated and explained to me. More

Don’t be fooled!!! Terrible customer service!!!! Lies!!!! Problems with the car that no one will address!!! Wish I didn’t get an extended warranty on my vehicle as I wil Terrible customer service!!!! Lies!!!! Problems with the car that no one will address!!! Wish I didn’t get an extended warranty on my vehicle as I will never step foot in this place again!!!! Do not trust!!! More

Great experience Great customer service and Don Hall (sales consultant) listened to what our needs were in selecting the best option for us....very good and we would r Great customer service and Don Hall (sales consultant) listened to what our needs were in selecting the best option for us....very good and we would recommend to anyone More